word
sp
RIGHT
sp
AS
FAR
AS
I'M
CONCERNED
WE'VE
COMPLETED
THE
FIRST
FOUR
POINTS
ON
THE
AGENDA
sp
RIGHT
sp
YEAH
sp
POINT
FIVE
IS
UNDER
YOUR
NAME
{GAP_ANONYMIZATION_NAME}
WHAT'S
THAT
ALL
ABOUT
RIGHT
WELL
JUST
sp
THAT
ER
IT'S
sp
BEEN
sp
RESOLVED
A
sp
BIT
SINCE
I
HANDLED
IT
sp
COS
ER
sp
GOT
THIS
MEETING
SET
UP
sp
WHICH
I
DON'T
KNOW
sp
WHETHER
sp
WHETHER
sp
YOU
sp
NEED
TO
COME
sp
IT'S
ON
THE
SECOND
OF
FEBRUARY
sp
YEAH
sp
AND
WE'RE
GOING
sp
TO
DISCUSS
sp
ER
THE
sp
LIKES
OF
{GAP_ANONYMIZATION_NAME}
sp
AND
sp
{GAP_ANONYMIZATION_NAME}
sp
{GAP_ANONYMIZATION_NAME}
AND
MYSELF
sp
AND
STUART
{GAP_ANONYMIZATION_NAME}
sp
ER
sp
HOW
WE'RE
GON
NA
ALLOCATE
sp
THE
NATIONAL
ACCOUNTS
AND
WHO'S
GON
NA
DO
WHAT
sp
AND
JUST
CLARIFY
sp
WHAT
WHAT
WHAT
ACCOUNTS
AND
WHOSE
PORTFOLIO
sp
YEAH
sp
{NS}
ARE
YOU
ASKING
ME
WHETHER
I
WAN
NA
BE
IN
THERE
sp
I
WAS
JUST
MENTIONING
sp
IT
sp
TO
YOU
IN
CASE
sp
YOU
WANTED
TO
DON'T
WAN
sp
NA
NO
YOU
CAN
SORT
IT
OUT
BETWEEN
YOURSELVES
CAN'T
sp
YOU
YEAH
sp
SO
THAT
sp
WAS
sp
THAT
I
JUST
WANTED
TO
sp
ACTUALLY
sp
SORT
sp
OF
MENTION
IT
TO
{GAP_ANONYMIZATION_NAME}
SO
THAT
HE
KNOWS
sp
COS
HE'S
OBVIOUSLY
INVITED
TO
COME
sp
IF
HE
sp
WANTS
TO
sp
{NS}
I
DON'T
sp
THINK
sp
THERE'S
sp
GOING
TO
BE
ANY
DRAMATIC
sp
CHANGES
sp
{GAP_ANONYMIZATION_NAME}
sp
WELL
HE
SHOULD
BE
THERE
IF
YOU'RE
THERE
HE
SHOULD
BE
THERE
sp
YEAH
EXACTLY
sp
{NS}
sp
WELL
JUST
TELL
HIM
TO
sp
BE
sp
THERE
YEAH
sp
OKAY
sp
YOU
sp
AND
{GAP_ANONYMIZATION_NAME}
YEAH
sp
YEAH
sp
AND
{GAP_ANONYMIZATION_NAME}
NEW
sp
PEOPLE
sp
IF
THEY'RE
ON
BOARD
sp
THEY
WON'T
BE
THERE
BY
THE
sp
SECOND
sp
NO
WAY
sp
SO
THAT
sp
WAS
JUST
THAT
sp
ONE
sp
ER
sp
NINETEEN
NINETY
THREE
sp
SO
IS
THAT
IS
THAT
POINT
FIVE
GONE
sp
IS
IT
sp
YEAH
sp
YEAH
ONLY
BECAUSE
IT'S
sp
{NS}
WELL
YOU
DO
HAVE
sp
CLEARLY
DEFINE
IT
sp
YOU
DON'T
WANT
YOURSELF
{NS}
GOT
ER
sp
GOT
AN
AGENDA
HERE
sp
THE
KEY
ISSUE
IS
REALLY
sp
THE
sp
MULTIPLES
ISN'T
sp
IT
YEAH
ABOUT
HOW
FAR
DOWN
sp
WE
GO
sp
AND
sp
HOW
sp
FAR
UP
{GAP_ANONYMIZATION_NAME}
MOB
GOES
{GAP_ANONYMIZATION_NAME}
DONE
THIS
AGENDA
sp
WHERE
SHE
sp
WANTS
sp
WHERE
WE
NEED
TO
DISCUSS
ALLOCATION
OF
sp
NON
NATIONAL
ACCOUNTS
NATIONAL
sp
ACCOUNTS
REGIONAL
sp
ACCOUNTS
sp
SPECIAL
OFFERS
sp
PLANS
FOR
NINETEEN
NINETY
{NS}
I
THINK
THAT
ONE
OF
THE
MOST
CONFUSING
ASPECTS
IS
THIS
WORD
CORPORATES
sp
WHAT'S
sp
A
NATIONAL
ACCOUNT
CORPORATE
WHAT'S
A
NATIONAL
sp
ACCOUNT
{NS}
I
WENT
sp
IN
TO
TWO
CORPORATES
YESTERDAY
sp
ER
{GAP_ANONYMIZATION_NAME}
sp
AND
sp
ERM
sp
{GAP_ANONYMIZATION_NAME}
sp
WHO
sp
ARE
sp
A
MASSIVE
sp
POTENTIAL
sp
FOR
US
sp
RIGHT
IN
WHERE
sp
WE
NEED
TO
BE
sp
I
ACTUALLY
PUT
A
DEAL
sp
FORWARD
sp
TO
sp
{GAP_ANONYMIZATION_NAME}
WELL
I
DIDN'T
YEAH
WELL
WE
MAY
HAVE
DONE
WE
AGREED
DIDN'T
WE
sp
NO
WE
AGREED
I
THOUGHT
sp
WE
AGREED
THAT
sp
WHERE
sp
THAT
HEAD
OFFICE
WAS
IN
sp
NO
WHERE
ERM
sp
THE
sp
MULTIPLE
CONCERN
sp
WHO
LOOKED
AFTER
THAT
sp
BUSINESS
WHERE
THEIR
NATIONAL
sp
ACCOUNT
DEPARTMENT
LOOKED
sp
AFTER
THAT
CORPORATE
sp
WE
WOULD
LOOK
AFTER
IT
AND
WHERE
THEIR
sp
KEY
ACCOUNT
sp
DEPARTMENT
sp
LOOKED
AFTER
IT
sp
YOU
WOULD
sp
LOOK
AFTER
IT
AND
{GAP_ANONYMIZATION_NAME}
IS
A
NATIONAL
ACCOUNT
sp
FOR
sp
{NS}
FOR
sp
ERM
sp
{NS}
sp
I
sp
REMEMBER
sp
THAT
sp
AT
sp
ONE
OF
sp
THE
MEETINGS
sp
YEAH
{GAP_ANONYMIZATION_NAME}
IS
IT
sp
YEAH
sp
SO
ERM
THE
SALES
REP
SHOULDN'T
sp
HAVE
sp
CALLED
ON
{GAP_ANONYMIZATION_NAME}
{GAP_ANONYMIZATION_NAME}
BECAUSE
THAT'S
THAT'S
A
{GAP_ANONYMIZATION_NAME}
THAT'S
EASY
TO
SAY
GARY
BUT
WHERE'S
THE
MEMOS
WHERE'S
THE
LISTS
sp
THAT
TELL
PEOPLE
THESE
THINGS
sp
THIS
IS
THE
sp
GREY
AREA
WE
DIDN'T
CALL
ON
THE
COMPANY
{GAP_ANONYMIZATION_NAME}
WE
CALLED
ON
THE
IMPLANTS
AND
I
HOPE
WE
HAVEN'T
DONE
ANY
DAMAGE
sp
BUT
sp
WHAT
sp
WE
HAVE
DONE
sp
AND
WHAT
THE
sp
P
AND
THESE
THINGS
MOVE
FROM
TIME
TO
TIME
AS
WELL
sp
OF
COURSE
YEAH
I
KNOW
BUT
NOTHING'S
HAPPENED
SINCE
THAT
sp
TIME
TO
sp
CHANGE
WHAT
sp
WE
ORIGINALLY
AGREED
sp
YEAH
BUT
I
MEAN
I
DON'T
sp
CLEARLY
REMEMBER
AN
AGREEMENT
LIKE
THAT
MESELF
sp
AND
{GAP_ANONYMIZATION_NAME}
DOES
sp
I'M
sp
SURE
THAT
WAS
AGREED
AT
ONE
OF
OUR
MEETINGS
WELL
{GAP_ANONYMIZATION_NAME}
MIGHT
DO
BUT
I
THINK
IT
NEEDS
TO
BE
sp
PUT
IN
WRITING
YOU
KNOW
LIKE
WHO'S
IS
WHO'S
WHAT
sp
YOU
KNOW
sp
WELL
WE
CAN
START
OFF
WITH
THE
TOP
ONE
HUNDRED
COMPANIES
AND
ALLOCATE
sp
THEM
sp
LIKE
sp
THAT
IF
sp
YOU
sp
WANT
sp
IF
sp
IT
sp
MAKES
THINGS
EASIER
sp
RATHER
sp
DEPENDS
ON
WHERE
THE
HEAD
OFFICE
sp
IS
DOESN'T
IT
sp
WELL
NO
THE
TOP
ONE
HUNDRED
COMPANIES
ISN'T
A
GUIDE
TO
ANYTHING
AT
ALL
sp
WHAT
YOU
MEAN
TOP
ONE
HUNDRED
F
T
S
E
COMPANIES
YOU
sp
MEAN
{NS}
HALF
OF
sp
THEM
DON'T
EVEN
TRAVEL
sp
NO
sp
I
KNOW
sp
BUT
IT
sp
CAN
sp
BE
A
SPRINGBOARD
sp
WELL
THE
BEST
GUIDE
IS
sp
THE
ONE
THAT'S
IN
sp
THE
TRAVEL
WEEKLY
THAT
MAG
ER
sp
YEAH
BUT
sp
THAT
THAT
S
BUT
HALF
OF
THEM
DON'T
sp
TRAVEL
sp
OH
YOU
MEAN
THE
BUSINESS
TRAVEL
WORLD
MAGAZINE
sp
YES
sp
THAT
HAS
{NS}
YEAH
THAT'S
USEFUL
sp
NO
I
THINK
I
THINK
ER
sp
IT
SHOULD
BE
A
sp
NATIONAL
CORPORATE
ACCOUNT
THE
DEFINITION
OF
A
NATIONAL
CORPORATE
ACCOUNT
sp
IT
ONE
THAT
IS
MULTI
LOCATIONAL
sp
THROUGHOUT
THE
COUNTRY
sp
YES
sp
EXACTLY
YEAH
sp
THAT'S
sp
THE
sp
ONLY
DEFINITION
sp
AND
WORTH
OVER
X
MILLION
POUND
OR
WHATEVER
TOTAL
REVENUE
OR
WHATEVER
THEIR
sp
THRESHOLD
IS
IT'S
sp
NOT
THROUGHOUT
THE
LENGTH
AND
BREADTH
OF
THE
COUNTRY
IT'S
ONLY
IN
MY
sp
PATCH
{NS}
I
sp
AGREE
I
sp
AGREE
sp
THE
OTHER
GREY
AREA
sp
WHICH
sp
{NS}
COS
IN
POINT
sp
COS
sp
THAT'S
sp
ONLY
sp
IN
YOUR
AREA
IN
N
IT
{GAP_ANONYMIZATION_NAME}
sp
YEAH
sp
AS
FAR
AS
I
sp
KNOW
sp
UNCLEAR
NO
NO
sp
BECAUSE
{GAP_ANONYMIZATION_NAME}
PASSED
IT
sp
OVER
TO
sp
US
sp
{GAP_ANONYMIZATION_NAME}
sp
THAT'S
sp
WHY
I
sp
HAD
TO
sp
GO
AND
SEE
THE
GUY
sp
IF
sp
YOU
REMEMBER
sp
YEAH
WELL
MAR
{GAP_ANONYMIZATION_NAME}
WAS
UN
sp
GOT
sp
GOT
THE
IMPRESSION
sp
PERHAPS
WRONGLY
sp
NOW
THAT
IT
WAS
A
NATIONAL
ACCOUNT
sp
BY
VIRTUE
OF
sp
WHERE
sp
THE
ALLOCATIONS
WERE
WELL
CAN
WE
MAKE
IT
A
sp
CLEAR
DEFINITION
PLEASE
BECAUSE
NATIONAL
MEANS
sp
NATIONAL
sp
IN
TERMS
OF
AGENTS
sp
AND
CORPORATES
sp
MEANS
MULTI
LOCATIONAL
AND
sp
ALL
REPRESENTED
{NS}
IS
MULTI
LOCATIONAL
sp
DOESN'T
JUST
HAVE
sp
ONE
sp
BRANCH
sp
YEAH
BUT
IT
ONLY
HAS
NORWICH
AND
IT
HAS
DAGENHAM
DOESN'T
THAT'S
IT
ISN'T
IT
sp
YEAH
sp
THOSE
ARE
sp
THE
TWO
sp
BIG
ONES
WELL
THAT
FALLS
IN
{GAP_ANONYMIZATION_NAME}
REGION
SO
IT'S
A
REGIONAL
ACCOUNT
IN
MY
RESPECT
sp
YEAH
BUT
IT'S
DEALT
sp
WITH
BY
THE
sp
NATIONAL
sp
ACCOUNT
sp
DEPARTMENT
BACK
IN
sp
{GAP_ANONYMIZATION_NAME}
sp
BOLLOCKS
TO
{NS}
I
DON'T
CARE
LESS
ABOUT
{NS}
THIS
IS
WHERE
THE
GREY
AREAS
COMES
IN
sp
WELL
I
MEAN
I
DON'T
CARE
HOW
THEY
DEFINE
sp
THEIR
THEIR
DESCRIPTIONS
sp
WE
HAVE
TO
DEFINE
OURS
SEPARATELY
NO
WE
SAID
sp
THAT'S
HOW
WE
WERE
GOING
TO
sp
DEFINE
US
sp
ERM
DEFINE
IT
sp
I
DISTINCTLY
REMEMBER
THAT
sp
BEING
SAID
IT
WOULD
BE
DEFINED
sp
YES
BUT
THINGS
sp
MAY
CHANGE
NOW
BUT
sp
WE'VE
sp
WORKING
ON
THAT
BASIS
WE
sp
CAN'T
sp
WE
CAN'T
BE
DRIVEN
sp
BY
THE
DEFINITION
THAT
THEY
WORK
sp
NO
BUT
THAT'S
WHAT
WE
AGREED
BEFORE
sp
WELL
IF
WE
DID
{NS}
sp
UNCLEAR
NO
I
THOUGHT
WE
AGREED
I
DON'T
REMEMBER
THAT
I'VE
NEVER
SEEN
IT
ON
ANY
MINUTES
I'M
GON
NA
PULL
OUT
THE
MINUTES
COS
WE
DID
HAVE
A
MEETING
sp
WE
HAD
A
MEETING
AT
WHICH
{GAP_ANONYMIZATION_NAME}
sp
WAS
sp
PRESENT
sp
AND
THAT'S
HOW
WE
DEFINED
IT
OH
WELL
IT
WAS
NOT
A
MEETING
THAT
I
WAS
AT
sp
THEN
NO
WELL
YOU
SAID
YOU
DON'T
WANT
TO
BE
INVOLVED
IN
THE
MEETINGS
ANYWAY
WELL
I
WASN'T
THERE
EITHER
WAS
I
sp
WELL
THAT'S
TRUE
BUT
WHAT
I'M
SAYING
NOW
IS
{OOV}
I
THINK
NATIONAL
IS
NATIONAL
{GAP_ANONYMIZATION_NAME}
IT'S
IT'S
MULTI
LOCATIONAL
sp
AND
IT
sp
ACROSS
sp
BOUNDARIES
sp
RIGHT
sp
{NS}
sp
IF
IT'S
CONFINED
sp
WITHIN
sp
THE
sp
SOUTHERN
sp
REGION
sp
THEREFORE
IT'S
{GAP_ANONYMIZATION_NAME}
IF
sp
IT'S
EVEN
LOWER
THAN
THAT
IT'S
LOCAL
sp
AND
IT'S
{GAP_ANONYMIZATION_NAME}
AREA
I'M
NOT
SURE
NO
I'M
NOT
sp
SURE
I
AGREE
WITH
THAT
BECAUSE
I
MEAN
sp
{GAP_ANONYMIZATION_NAME}
sp
AREA
GOES
sp
RIGHT
UP
TO
BIRMINGHAM
FROM
THE
SOUTH
AND
sp
IT
BE
MADE
MULTI
REGIONAL
sp
MULTI
LOCATIONAL
sp
ACCOUNTS
WITHIN
SOUTHERN
ENGLAND
AND
LONDON
sp
WHICH
ARE
BIG
sp
ACCOUNTS
sp
WHAT
HAPPENS
IF
WE
GET
ONE
OF
THE
NATIONAL
sp
AGENCIES
WHO'S
LOCATED
IN
THE
OPPOSITE
sp
PART
TO
WHERE
THE
MAJORITY
OF
THE
sp
ERM
THE
BUSINESS
FROM
THE
sp
MULTI
LOCATION
sp
COMMERCIAL
sp
ACCOUNT
IS
THERE'S
NO
POINT
MY
PEOPLE
WORKING
{NS}
{NS}
A
CERTAIN
PART
sp
OF
{GAP_ANONYMIZATION_NAME}
I
BEG
YOUR
sp
PARDON
{GAP_ANONYMIZATION_NAME}
SORRY
sp
I'M
GETTING
MY
sp
DEFINITIONS
sp
WRONG
sp
{GAP_ANONYMIZATION_NAME}
MAY
BE
LOOKING
AFTER
sp
SOMETHING
sp
WHICH
sp
THE
sp
ERM
sp
CORPORATE
LOCATIONS
ARE
SOLELY
WITHIN
THE
SOUTH
sp
BUT
IT'S
HANDLED
sp
BY
AN
{GAP_ANONYMIZATION_NAME}
CORPORATE
ACCOUNT
NOW
SURELY
THAT
COMES
UNDER
sp
{GAP_ANONYMIZATION_NAME}
OR
THROUGH
sp
NO
sp
IT
DOESN'T
MATTER
sp
WHAT
THE
TRAVEL
AGENT
IS
WHEN
YOU'RE
TALKING
TO
THE
CORPORATE
THE
BASIS
OF
OUR
DECISION
BEFORE
WAS
sp
MY
sp
PEOPLE
sp
WORK
sp
VERY
CLOSELY
SAY
TAKE
sp
{GAP_ANONYMIZATION_NAME}
WITH
THE
NATIONAL
ACCOUNT
sp
PEOPLE
sp
IN
{GAP_ANONYMIZATION_NAME}
RIGHT
AND
sp
THE
sp
MAIN
OBJECTIVE
sp
THERE
IS
TO
GET
sp
AS
MUCH
sp
BUSINESS
FROM
THE
CORPORATE
ACCOUNTS
AS
sp
THEY'RE
RESPONSIBLE
sp
FOR
LIKE
sp
{GAP_ANONYMIZATION_NAME}
sp
OR
sp
WHOEVER
sp
IF
THEY'RE
SPLIT
sp
YOU
CAN'T
HAVE
PEOPLE
sp
FROM
sp
THE
FIELD
GOING
sp
INTO
{GAP_ANONYMIZATION_NAME}
DEALING
WITH
NATIONAL
ACCOUNT
MANAGERS
WHEN
MY
PEOPLE
ARE
ALSO
DEALING
sp
WITH
sp
THEM
THAT'S
sp
THE
BASIS
sp
{NS}
THAT'S
WHAT'S
CAUSED
THE
GREY
AREA
YEAH
THAT'S
NOT
sp
THAT'S
sp
WHERE
IT'S
CHANGED
sp
WELL
THAT
IS
ACTUALLY
A
PROBLEM
FROM
sp
YOU
KNOW
sp
COS
YOU
sp
GOT
{GAP_ANONYMIZATION_NAME}
WELL
THE
NATIONAL
ACCOUNT
WHAT
YOU
ARE
SAYING
IS
THE
NATIONAL
ACCOUNT
{NS}
IF
THE
WORK'S
FOR
{GAP_ANONYMIZATION_NAME}
IS
THEN
sp
RESPONSIBLE
sp
FOR
ALL
THOSE
ACCOUNTS
THAT
HAPPEN
TO
BE
FROM
THE
NATIONAL
ACCOUNT
MANAGER
sp
THAT'S
WHAT
sp
THAT'S
WHAT
I
THOUGHT
sp
WE
AGREED
sp
WELL
NO
I
THOUGHT
WE
AGREED
THAT
IF
IT
sp
WAS
IN
THE
SOUTHERN
BOUNDARIES
sp
THE
sp
LOCATIONS
sp
IT
DOESN'T
MATTER
sp
WHAT
{GAP_ANONYMIZATION_NAME}
WERE
sp
YOU
CAN
sp
HAVE
THAT
FRANK
YOU
CAN'T
HAVE
sp
SEVERAL
DIFFERENT
SALES
sp
REPS
sp
GOING
INTO
{GAP_ANONYMIZATION_NAME}
SEEING
DIFFERENT
sp
PEOPLE
AND
MY
sp
PEOPLE
SEEING
THEM
AS
WELL
YOU
NEED
ONE
CENTRAL
sp
POINT
sp
FOR
EACH
OF
THE
MULTIPLES
sp
YEAH
WELL
THIS
IS
WHAT'S
NOT
sp
I
MEAN
WE
DON'T
KNOW
WHO
sp
WHO
THOSE
ACCOUNTS
ARE
THAT
YOU'RE
sp
DEALING
sp
WITH
sp
WHERE
THAT'S
THE
SITUATION
sp
WELL
YOU
C
I
CAN
GET
A
LIST
OF
ALL
THE
CORPORATE
sp
ACCOUNTS
sp
THAT
{GAP_ANONYMIZATION_NAME}
AND
{GAP_ANONYMIZATION_NAME}
HAVE
AND
WE
sp
CAN
sp
GO
sp
THROUGH
THEM
ONE
BY
ONE
sp
YEAH
sp
WE
CAN'T
HAVE
sp
PEOPLE
sp
CROSSING
sp
OVER
{GAP_ANONYMIZATION_NAME}
sp
MAIN
PROBLEM
AT
THE
MOMENT
sp
IS
THAT
THEY
WANT
sp
ONE
PERSON
TO
DEAL
COS
sp
AT
THE
MOMENT
WE'VE
GOT
sp
US
DEALING
sp
WITH
{GAP_ANONYMIZATION_NAME}
NATIONAL
ACCOUNT
sp
AND
sp
WE'VE
sp
GOT
{GAP_ANONYMIZATION_NAME}
DEALING
WITH
THE
sp
REGIONAL
sp
ACCOUNT
sp
MANAGERS
AND
SALES
EXECS
sp
DEALING
WITH
THE
INDIVIDUAL
BRANCHES
AND
I
sp
THINK
THINGS
ARE
GETTING
LOST
sp
AS
IT
GOES
FROM
ONE
TO
THE
OTHER
sp
IT'S
A
QUESTION
OF
WHETHER
WE
ADAPT
TO
THEIR
STRUCTURE
OR
sp
OR
sp
WE
HAVE
OUR
OWN
STRUCTURE
sp
MM
sp
ISN'T
IT
sp
THAT'S
sp
THE
QUESTION
sp
THE
OTHER
AREA
sp
WAS
ER
THE
sp
AREA
sp
OF
ER
sp
TOUR
OPERATORS
sp
AND
ALLOCATIONS
BECAUSE
sp
AS
YOU
KNOW
{GAP_ANONYMIZATION_NAME}
HOLIDAYS
sp
WAS
sp
NOT
sp
ONE
OF
YOUR
ACCOUNTS
AND
WE
sp
WANDERED
IN
THERE
sp
ONLY
TO
sp
FIND
THAT
sp
THEY'D
sp
GOT
sp
ALLOCATIONS
AND
sp
BUSINESS
WAS
{NS}
YEAH
THE
REASON
THAT
sp
HAPPENED
sp
WAS
THAT
THERE
WAS
NO
ONE
SERVICING
{GAP_ANONYMIZATION_NAME}
HOLIDAYS
sp
ERM
AND
THEY
CAME
TO
US
sp
FOR
AN
ALLOCATION
sp
AND
AND
WE
GAVE
IT
TO
THEM
sp
HAD
SOMEBODY
BEEN
IN
THERE
TO
sp
SEE
THEY
WOULD'VE
sp
SPOKEN
sp
TO
sp
THEM
WELL
sp
NO
I
MEAN
sp
IT'S
{GAP_ANONYMIZATION_NAME}
ACCOUNT
ISN'T
IT
sp
THERE
sp
WAS
NO
ONE
COVERING
THAT
sp
AREA
sp
WELL
{NS}
YEAH
sp
IF
sp
IF
THERE'S
sp
NO
ONE
COVERING
THAT
AREA
sp
THEN
sp
I
HAVE
TO
MAKE
ARRANGEMENTS
FOR
THAT
TO
BE
COVERED
WHICH
I
I
sp
WILL
sp
DO
AND
sp
THAT
WILL
sp
BE
{GAP_ANONYMIZATION_NAME}
I
DON'T
sp
THINK
sp
WELL
IT
SEEMS
sp
LIKE
WE'VE
GOT
THE
WIRES
CROSSED
IN
ONE
OR
TWO
AREAS
sp
I
THINK
THE
PROBLEM'S
BEEN
IS
sp
THE
PROBLEM'S
sp
BEEN
sp
IS
sp
THAT
sp
WE
sp
DON'T
sp
WANT
TO
LET
ANY
BUSINESS
GO
AND
IF
IT
COMES
TO
US
sp
WE
TAKE
IT
ON
BOARD
MEANS
WE'LL
BE
SHORT
OF
PEOPLE
sp
WHICH
IS
NOT
A
BAD
THING
YEAH
sp
WELL
sp
QUITE
I'M
NOT
TRYING
TO
sp
CAST
ANY
sp
BLAME
sp
HERE
sp
BUT
{GAP_ANONYMIZATION_NAME}
HANDED
OVER
ALLOCATIONS
ON
INNSBRUCK
sp
TO
{GAP_ANONYMIZATION_NAME}
sp
AT
sp
ONE
TIME
YEAH
AND
LEFT
US
TO
CARRY
THE
BALL
sp
COS
sp
SHE
SORT
OF
sp
WITHDREW
sp
AT
sp
ONE
sp
TIME
sp
YES
sp
WELL
I
UNDERSTAND
SO
{NS}
ON
BOARD
{NS}
WELL
sp
ER
sp
JUST
HANG
ON
A
MINUTE
I
sp
THINK
sp
THAT'S
WHAT
SHE
{NS}
sp
YOU'VE
GOT
A
MEETING
FOR
THE
SECOND
sp
HAVE
YOU
sp
WELL
CAN
YOU
SORT
THAT
OUT
AMONGST
YOURSELF
AND
THEN
sp
AFTER
YOU'VE
DONE
THAT
THEN
sp
PRESENT
sp
IT
TO
THE
FEBRUARY
SALES
MEETING
AS
TO
WHAT
YOU'VE
DONE
sp
SO
EVERYBODY
KNOWS
sp
MM
sp
YEAH
NOT
LEAST
THE
GIRLS
IN
sp
THE
OFFICE
YEAH
sp
SO
sp
IT'S
sp
ABSOLUTELY
CLEAR
EVEN
IF
IT'S
A
sp
PRECIS
I
THINK
IT'LL
BE
{NS}
COS
YOU'RE
RIGHT
COS
WE
DON'T
WANT
TO
GET
sp
PEOPLE
TRAMPLING
ON
EACH
OTHER
sp
I
THINK
WE'RE
ACTUALLY
sp
GETTING
IN
EACH
OTHER'S
WAY
{NS}
FOR
sp
THE
RIGHT
REASONS
RATHER
THAN
THE
WRONG
REASONS
sp
LIKE
{GAP_ANONYMIZATION_NAME}
JUST
SAID
sp
AND
IT'S
NOT
A
QUESTION
OF
SOMEBODY
ELSE
sp
TRAMPLING
ON
sp
OTHERS
sp
ER
sp
COS
sp
I'VE
sp
HEARD
THIS
SPORADICALLY
FOR
sp
SOME
TIME
sp
PEOPLE
WALKING
IN
BUT
WE
NEED
TO
sp
NEED
TO
CLEARLY
DEFINE
THE
AREAS
sp
AND
IF
IT'S
THAT
THE
sp
NATIONAL
sp
ACCOUNT
DEPARTMENT
AT
{GAP_ANONYMIZATION_NAME}
HAS
THIS
LIST
OF
sp
CORPORATE
CLIENTS
sp
THEN
MAYBE
IT
MAKES
SENSE
THAT
THE
NATIONAL
sp
ACCOUNT
MANAGER
sp
RESPONSIBLE
FOR
sp
{GAP_ANONYMIZATION_NAME}
sp
DEALS
WITH
THOSE
sp
ALSO
sp
YEAH
sp
TO
AVOID
sp
REPETITION
sp
YOU
sp
SEE
sp
WE
HAVE
TO
BE
A
BIT
CAREFUL
sp
BECAUSE
WHAT
sp
HAPPENS
sp
IF
WE
CLOSED
{GAP_ANONYMIZATION_NAME}
DOWN
sp
RIGHT
AND
TRANSFERRED
OUT
TO
THE
sp
FIELD
AND
sp
THEN
WE
HAVE
TO
sp
CHANGE
OUR
STRUCTURE
THEN
WE
HAVE
TO
CHANGE
AGAIN
AND
THAT'S
WHAT
YOU'RE
SAYING
WE
HAVE
TO
BE
A
CHAMELEON
sp
OH
YEAH
WE'D
HAVE
TO
ADAPT
TO
sp
THE
sp
SITUATION
sp
WE
sp
FIND
OURSELVES
WITH
sp
YEAH
COS
THEY
HAVE
THEY
HAVE
A
TENDENCY
TO
DO
THAT
SORT
OF
THING
sp
YOU
SEE
{GAP_ANONYMIZATION_NAME}
THEY'RE
CHANGING
ALL
THE
TIME
WE
DON'T
KNOW
WHAT
sp
THEY'LL
DO
SO
sp
{NS}
WELL
I
DON'T
SEE
sp
I
DON'T
KNOW
WHY
WE'RE
sp
WE'RE
TRYING
{NS}
TO
{GAP_ANONYMIZATION_NAME}
NO
sp
WHAT
I'M
SAYING
IS
sp
THE
LOGISTICS
THE
LOGISTICS
sp
OF
sp
SERVICING
{GAP_ANONYMIZATION_NAME}
WITH
A
FIELD
OF
sp
NATIONAL
sp
ACCOUNT
DEPARTMENTS
IS
sp
GOING
sp
TO
BE
A
sp
POTENTIAL
NIGHTMARE
sp
BUT
I
DON'T
THINK
THAT
MEANS
WE
HAVE
TO
ADJUST
sp
OUR
SALES
sp
STRUCTURE
TO
THEM
IT
MAY
MEAN
THAT
WE
HAVE
TO
LOOK
AT
THEIRS
sp
AND
DECIDE
WHO'S
GON
NA
DEAL
WITH
sp
WHAT
sp
BUT
sp
TH
BUT
WE
DON'T
HAVE
TO
sp
GEAR
sp
ALL
OUR
STRUCTURE
{NS}
YEAH
WELL
NO
BUT
sp
THE
sp
NATIONAL
sp
ACCOUNTS
sp
DEPARTMENT
IS
SET
sp
UP
TO
DEAL
sp
WITH
THE
sp
HEAD
OFFICES
sp
OF
OF
sp
THE
sp
KEY
MULTIPLES
sp
AND
NATIONAL
sp
ACCOUNTS
sp
YOU
TAKE
{GAP_ANONYMIZATION_NAME}
AND
sp
THEIR
EQUIVALENTS
AWAY
sp
FROM
MY
sp
PEOPLE
sp
WE'RE
sp
REDUNDANT
sp
AND
YOU
sp
MIGHT
AS
WELL
TAKE
IT
ALL
OVER
BRITAIN
NO
NO
THAT'S
NOT
sp
QUITE
sp
TRUE
WELL
IT
IS
I
sp
MEAN
{GAP_ANONYMIZATION_NAME}
{NS}
FOR
sp
THE
NATIONAL
ACCOUNT
PERSON
{NS}
WELL
I'M
NOT
SAYING
NOT
NECESSARILY
PETERBOROUGH
SHOULD
BE
THE
CORE
sp
YEAH
sp
WELL
THAT'S
MY
JOB
sp
PETERBOROUGH
REALLY
sp
BECAUSE
sp
THAT'S
REALLY
JUST
sp
JUST
sp
THE
sp
REVIEW
EVERY
QUARTER
THE
sp
CORE
OF
THE
BUSINESS
AND
THE
BUSINESS
sp
DEVELOPMENT
sp
IS
sp
AT
{GAP_ANONYMIZATION_NAME}
AND
sp
THAT'S
THE
MAIN
PROBLEMS
WE'VE
BEEN
HAVING
sp
WITH
{GAP_ANONYMIZATION_NAME}
BECAUSE
{GAP_ANONYMIZATION_NAME}
NOT
sp
CO
OPERATING
sp
WELL
MAYBE
MAYBE
IT'S
BECAUSE
THE
PERSON
THAT'S
BEEN
DEALING
WITH
{GAP_ANONYMIZATION_NAME}
IS
NOT
sp
SUFFICIENTLY
AU
FAIT
WITH
PETERBOROUGH
sp
PETERBOROUGH
S
GOT
NO
sp
CONTROL
OVER
{GAP_ANONYMIZATION_NAME}
THIS
IS
sp
THIS
IS
THE
sp
PROBLEM
WELL
IT
HAS
sp
BUT
sp
BUT
THE
LEVEL
THAT
WE'RE
PITCHING
sp
AT
sp
HASN'T
sp
THE
LEVEL
AT
WHICH
IT
COMES
INTO
{GAP_ANONYMIZATION_NAME}
YEAH
WELL
IF
WE
sp
WERE
INTO
{GAP_ANONYMIZATION_NAME}
OR
INTO
{GAP_ANONYMIZATION_NAME}
OR
{GAP_ANONYMIZATION_NAME}
THEN
IT
MIGHT
NOT
BE
A
PROBLEM
YEAH
sp
WELL
{NS}
sp
THAT'S
WHERE
IT
EM
sp
THAT'S
WHERE
sp
IT
EMANATES
FROM
ISN'T
IT
sp
CAN'T
THINK
FOR
ONE
MINUTES
sp
IF
{GAP_ANONYMIZATION_NAME}
FOR
INSTANCE
WAS
INTERESTED
IN
sp
A
sp
DEAL
sp
WITH
sp
{GAP_ANONYMIZATION_NAME}
sp
THAT
HE
sp
THAT
ER
THAT
HE
WOULDN'T
sp
ONLY
JUST
sp
TO
HAVE
FLICK
sp
HIS
FINGERS
{GAP_ANONYMIZATION_NAME}
AND
{GAP_ANONYMIZATION_NAME}
WOULD
CRAP
THEMSELVES
sp
WELL
sp
THEY
sp
DON'T
sp
REALLY
sp
KNOW
{NS}
{GAP_ANONYMIZATION_NAME}
WELL
{NS}
GETTING
INTO
ANOTHER
ISSUE
YEAH
I
KNOW
WE
ARE
BUT
YEAH
sp
BUT
sp
I
MEAN
THAT'S
THE
WAY
IT'S
MEANT
TO
sp
WORK
THAT'S
sp
THE
THEORETICAL
VERSION
sp
OF
IT
MOST
AIRLINES
I'M
TOLD
BY
THE
MULTIPLES
sp
HAVE
ONE
sp
PERSON
sp
WHO
LOOK
AFTER
THAT
sp
CAMP
AND
THEY
GO
DOWN
FROM
ERM
sp
REGIONAL
sp
REGIONAL
LEVEL
TO
sp
REGIONAL
sp
SALES
sp
MANAGER
sp
NOW
YOU
{NS}
DON'T
sp
DO
THAT
BUT
THEN
AGAIN
THEY'RE
SLIGHTLY
DIFFERENT
sp
I
sp
SUPPOSE
{NS}
SOMEBODY
ALMOST
EXCLUSIVELY
sp
FOR
{GAP_ANONYMIZATION_NAME}
{NS}
NATIONAL
ACCOUNT
MANAGER
WHO'S
SPECIFICALLY
LOOKS
AFTER
sp
{GAP_ANONYMIZATION_NAME}
AND
sp
THEN
GO
AND
SEE
{GAP_ANONYMIZATION_NAME}
ON
sp
A
REGULAR
BASIS
sp
BUT
CALL
ON
THEM
sp
BUT
INVARIABLY
sp
THE
ACCOUNTS
THAT
THOSE
sp
ACCOUNT
MANAGERS
sp
DEAL
WITH
sp
AT
{GAP_ANONYMIZATION_NAME}
ERM
sp
WILL
BE
SPLIT
ALL
ROUND
THE
sp
COUNTRY
AND
WILL
BE
CONTROLLED
BY
sp
OUR
LOCAL
SALES
EXECUTIVES
IN
THOSE
AREAS
YEAH
I
WOULD'VE
THOUGHT
IT
WAS
THE
JOB
OF
THE
NATIONAL
sp
ACCOUNT
sp
EXECUTIVE
sp
{GAP_ANONYMIZATION_NAME}
OR
WHOEVER
IT
MAY
BE
sp
TO
GO
THERE
DO
THE
BUSINESS
FIND
OUT
WHAT'S
WHAT
AND
APPORTION
sp
THAT
OUT
sp
TO
sp
WHEREVER
sp
IT'S
MOST
APPROPRIATE
sp
EITHER
TO
THE
FIELD
SALES
sp
OR
sp
OR
TO
WHATEVER
sp
BECAUSE
sp
IT'S
IT'S
A
PECULIAR
SITUATION
sp
{GAP_ANONYMIZATION_NAME}
sp
{NS}
THAT
WOULD
AVOID
A
sp
MULTITUDE
OF
sp
{GAP_ANONYMIZATION_NAME}
FOLLOWING
PEOPLE
IN
ONE
AFTER
THE
OTHER
sp
WELL
WHAT
WE
DON'T
WANT
sp
IS
WHAT
{GAP_ANONYMIZATION_NAME}
AND
I
USED
TO
DO
sp
THERE'S
PEOPLE
sp
THAT
sp
USED
TO
MEET
THERE
sp
AND
GO
IN
AND
SEE
THEM
sp
YEAH
sp
CROSSING
OVER
WE
USED
TO
GO
SEE
{GAP_ANONYMIZATION_NAME}
{NS}
WELL
WHY
DON'T
WELL
WHY
DON'T
WHY
DON'T
sp
WHY
DON'T
WELL
sp
YOU
SEE
THAT
{GAP_ANONYMIZATION_NAME}
COMPLAINT
IS
THAT
sp
{GAP_ANONYMIZATION_NAME}
AND
MYSELF
ARE
NOT
ACTIVELY
SEEING
THESE
sp
REGIONAL
MANAGERS
sp
THEY
BELIEVE
THAT
sp
WE
SHOULD
SEE
sp
THEM
sp
WELL
sp
IF
IF
IF
sp
IF
sp
{GAP_ANONYMIZATION_NAME}
HAD
THEIR
WAY
THEY'D
HAVE
{GAP_ANONYMIZATION_NAME}
IN
ALL
THEIR
BRANCHES
sp
YOU
KNOW
sp
I
MEAN
YOU
KNOW
THAT'S
sp
YEAH
BUT
I'M
LOOKING
AT
HOW
WE'RE
GON
sp
NA
{NS}
THIS
sp
DEAL
sp
THROUGH
NEXT
YEAR
sp
BECAUSE
{GAP_ANONYMIZATION_NAME}
{NS}
WELL
sp
THAT'S
WELL
sp
THAT'S
PERHAPS
sp
WE
sp
SHALL
sp
WELL
sp
YOU
KNOW
I
AGREE
WITH
YA
AND
I
sp
THINK
I
THINK
sp
YES
WE
NEED
TO
IF
WE'RE
GON
NA
DO
A
DEAL
sp
IF
sp
WE'RE
GON
NA
DO
A
DEAL
sp
THEN
WE
WE
WE
HAVE
SOME
{NS}
TO
sp
DRIVE
IT
THROUGH
BUT
WHAT
I'M
SAYING
IS
sp
THAT
I
THINK
THAT
IF
YOU
HAVE
THIS
sp
MEETING
sp
I
WHICH
sp
IS
WHAT
FEBRUARY
THE
SECOND
sp
MM
sp
THEN
YOU
ARGUE
THE
TOSS
AMONGST
YOURSELVES
REALLY
sp
BUT
sp
YOU'VE
GOT
sp
YOU
HAVE
TO
sp
WELL
WE
ARE
THIN
ON
THE
GROUND
AND
LIMITED
RESOURCES
SO
WE
DON'T
WANT
sp
DOUBLING
UP
sp
THAT'S
WHAT
WE
DON'T
WANT
DOUBLING
UP
sp
BUT
I
DON'T
sp
I
sp
DON'T
sp
I
DON'T
THINK
WE
SHOULD
MIRROR
{GAP_ANONYMIZATION_NAME}
sp
JUST
FOR
THE
sp
NO
BUT
WE
HAVE
TO
LOOK
AT
WHAT
WHAT'S
A
WORKABLE
sp
SOLUTION
sp
YEAH
WELL
OKAY
THEN
WE'LL
DO
sp
IT
AT
THAT
MEETING
AND
WORK
IT
OUT
THEN
sp
RIGHT
sp
YEAH
sp
RIGHT
THEN
WELL
I
THINK
THAT'S
THE
sp
EASIEST
OTHERWISE
WE
sp
GON
NA
WASTE
A
LOT
OF
TIME
sp
{NS}
sp
IT
MUST
sp
BE
IN
sp
YOUR
TRAY
{GAP_ANONYMIZATION_NAME}
sp
COS
sp
I'VE
ONLY
JUST
sp
GOT
THAT
TODAY
WELL
DO
YOU
WANT
ME
TO
BE
AT
THAT
MEETING
sp
THEN
sp
WELL
LET
US
EXPLORE
IT
sp
FIRST
AND
SEE
WHAT
THE
ISSUES
ARE
sp
AND
THEN
IF
sp
THERE'S
ANY
DISPUTE
sp
THEN
sp
THEN
YOU
CAN
sp
CALL
ANOTHER
sp
MEETING
sp
AT
THE
FEBRUARY
sp
SALES
sp
MEETING
sp
WE
sp
CAN
DISCUSS
IT
sp
WELL
sp
ALRIGHT
WE'LL
DO
THAT
THAT
WAY
COS
YOU
DON'T
NEED
TO
GET
INTO
sp
THE
ARGY
sp
BARGY
sp
YEAH
BUT
I'M
NOT
sp
ERM
sp
{NS}
sp
I
DON'T
WANT
TO
GET
INTO
ANY
ARGY
sp
BARGY
ABOUT
ANYTHING
sp
PARTICULARLY
{NS}
sp
WE'LL
sp
SEE
IF
sp
WE
CAN
COME
sp
TO
A
sp
SOLUTION
sp
WELL
YES
YOU
sp
GOT
TA
sp
YOU
sp
GOT
sp
TA
sp
SEE
sp
THE
OTHER
PERSON'S
POINT
OF
VIEW
YOU
GOT
sp
TA
sp
UNDERSTAND
THE
STRUCTURE
I
sp
MEAN
sp
{GAP_ANONYMIZATION_NAME}
sp
FOR
INSTANCE
IS
A
NATIONAL
ACCOUNT
sp
AT
sp
{GAP_ANONYMIZATION_NAME}
{NS}
sp
DO
ANY
BUSINESS
WITH
US
sp
DO
THEY
sp
YEAH
BUT
WE
WOULDN'T
TARGET
THAT
ACCOUNT
sp
WOULD
sp
WE
WELL
YOU
SEE
THA
sp
THAT'S
ONE
ELEMENT
OF
IT
sp
RIGHT
LET
ME
THINK
OF
ANOTHER
sp
ONE
sp
THEN
ER
YOU
CAN'T
sp
TAKE
YOUR
sp
POINT
{NS}
WHICH
sp
WE'VE
sp
BEEN
sp
TRYING
sp
TO
sp
TACKLE
AT
NATIONAL
ACCOUNT
LEVEL
WELL
{GAP_ANONYMIZATION_NAME}
IS
ANOTHER
ONE
sp
WELL
WE'VE
BEEN
TARGETING
sp
{GAP_ANONYMIZATION_NAME}
sp
AS
WELL
sp
WELL
sp
THAT
sp
I'VE
ALREADY
sp
{GAP_ANONYMIZATION_NAME}
HAS
sp
ALREADY
DONE
sp
A
sp
DEAL
WITH
{GAP_ANONYMIZATION_NAME}
sp
I
KNOW
HE
sp
HAS
BUT
sp
THAT'S
sp
ONE
sp
WE'RE
sp
WORKING
ON
HE'S
DONE
WITH
{GAP_ANONYMIZATION_NAME}
{GAP_ANONYMIZATION_NAME}
HAS
HE
YEAH
ABERDEEN
sp
IN
sp
ABERDEEN
sp
YEAH
sp
IT'S
sp
A
sp
NATIONAL
ACCOUNT
WELL
YOU
SEE
THIS
IS
WHERE
sp
BASICALLY
THE
CRITERIA
IS
sp
WHAT
IS
THE
MOST
sp
HOW
IS
IT
MOST
SENSIBLY
DEALT
WITH
sp
RIGHT
sp
COS
YOU
DON'T
WANT
A
sp
{GAP_ANONYMIZATION_NAME}
sp
OR
SOMEBODY
LIKE
THAT
RUSHING
ALL
OVER
THE
BLEEDING
COUNTRY
sp
GOING
TO
ABERDEEN
ONE
MINUTE
EDINBURGH
THE
NEXT
NO
BUT
SHE'S
DOES
sp
WORK
sp
WITH
{GAP_ANONYMIZATION_NAME}
I
sp
MEAN
THE
{GAP_ANONYMIZATION_NAME}
ONE
sp
IS
sp
A
sp
CLASSIC
ONE
sp
WHEN
SHE
KNEW
IT
WAS
SCOTTISH
sp
BASED
sp
THAT
SHE
sp
PASSED
ANY
CORRESPONDENCE
sp
ON
sp
TO
MAYBE
THAT'S
sp
MAYBE
THAT'S
THAT'S
THE
THAT'S
THE
SYSTEM
I
JUST
sp
THINK
IT'S
IMPORTANT
THAT
SAY
AT
{GAP_ANONYMIZATION_NAME}
THEY
HAVE
ONE
REFERENCE
sp
POINT
sp
WELL
YES
sp
THEY
sp
HAVE
ONE
REFERENCE
sp
POINT
AND
sp
JUST
THAT
sp
BUT
sp
IF
IT'S
RELATED
sp
TO
AN
ACCOUNT
sp
THEN
sp
I
ONLY
GO
sp
FOR
TENDERING
sp
OF
ACCOUNTS
sp
LIKE
sp
B
T
FOR
EXAMPLE
sp
WELL
B
T
{NS}
IS
A
sp
NATIONAL
ACCOUNT
sp
WELL
YOU
COULD
ARGUE
IT
IS
IN
{GAP_ANONYMIZATION_NAME}
AREA
BECAUSE
{NS}
NO
sp
NO
IT'S
sp
NOT
BECAUSE
B
T
ALL
OVER
THE
sp
COUNTRY
ISN'T
sp
IT
sp
{NS}
sp
ONE
AGENCY
sp
POINT
sp
NO
IT
ISN'T
EVERY
sp
SINGLE
sp
THING'S
THROUGH
sp
THE
ONE
PLACE
NOW
sp
FOR
sp
B
T
sp
THE
sp
LOT
sp
EVERY
EVERY
SINGLE
B
T
THING
GOES
TO
THE
ONE
LOCATION
sp
NOW
sp
WASN'T
THERE
A
CASE
sp
WHEN
sp
IT
WAS
{GAP_ANONYMIZATION_NAME}
RIGHT
sp
THAT'S
NOT
sp
THE
POINT
{GAP_ANONYMIZATION_NAME}
sp
THE
sp
POINT
IS
THAT
ER
IT
sp
DOESN'T
MATTER
WHICH
sp
AGENCY
IT
GOES
THROUGH
sp
IT
sp
THEIR
MULTI
LOCATIONAL
SITE
sp
SO
THAT'S
sp
WHY
IT'S
A
NATIONAL
ACCOUNT
sp
IT'S
NOT
JUST
IN
MY
AREA
{GAP_ANONYMIZATION_NAME}
THEY'RE
ALL
OVER
THE
PLACE
IN
SCOTLAND
AS
WELL
sp
SO
{NS}
YEAH
WE
NEED
sp
TO
TALK
ABOUT
THIS
sp
BECAUSE
I
MEAN
WHEN
I
SAW
{GAP_ANONYMIZATION_NAME}
sp
HE
WAS
UPSET
BY
THE
TREATMENT
sp
HE
sp
GOT
sp
FROM
sp
{GAP_ANONYMIZATION_NAME}
sp
I
PRESUME
sp
IT
WAS
sp
BEFORE
sp
THE
sp
WAY
SHE
DEALT
WITH
sp
HIM
ERM
sp
AND
HE
BELIEVED
sp
YOU
KNOW
sp
HE
WAS
BIG
ENOUGH
TO
BE
DEALT
WITH
BY
THE
NATIONAL
ACCOUNTS
DEPARTMENT
sp
YEAH
BUT
YOU
KNOW
HE'S
AN
OLD
I
MEAN
YOU
KNOW
THE
GUY
sp
HE'S
QUITE
AN
OLD
sp
OLD
sp
FART
sp
BASICALLY
HE
LIKES
TO
BE
sp
LOOKED
AFTER
sp
BUT
IS
HE
GON
NA
GIVE
US
ANY
BUSINESS
sp
WELL
HE
RECKONS
WE'RE
LOSING
OUR
BUSINESS
sp
NOW
sp
BECAUSE
sp
WE
DIDN'T
GIVE
sp
HIM
sp
A
DEAL
sp
YEAH
sp
WELL
I
KNOW
BUT
ER
sp
HE
HADN'T
SEEN
ANYONE
HE
RECKONS
FOR
WELL
OVER
A
YEAR
sp
AND
sp
WHEN
{GAP_ANONYMIZATION_NAME}
sp
PHONED
sp
ME
UP
I
AGREED
TO
HAVE
LUNCH
sp
WITH
HIM
AND
THEN
HE
sp
GAVE
ME
AN
EARFUL
ABOUT
ALL
sp
SORTS
OF
THINGS
INCLUDING
sp
ERM
{GAP_ANONYMIZATION_NAME}
sp
IN
sp
NORWICH
ISSUING
NET
sp
FARES
ON
NORWICH
AMSTERDAM
sp
YOU
KNOW
{NS}
THIS
K
L
M
DEAL
sp
SO
sp
OBVIOUSLY
WE
sp
HADN'T
sp
GOT
sp
{GAP_ANONYMIZATION_NAME}
UNDER
THE
FINGER
sp
UNTIL
sp
{GAP_ANONYMIZATION_NAME}
CALLED
sp
ME
sp
IN
ALMOST
DESPERATION
sp
WELL
{GAP_ANONYMIZATION_NAME}
PHONED
sp
ME
sp
ABOUT
{GAP_ANONYMIZATION_NAME}
AND
I
PASSED
IT
TO
YOU
sp
YEAH
BUT
NOTHING
WAS
DONE
SO
HE
CAME
THROUGH
TO
ME
sp
OH
sp
WELL
{NS}
sp
{NS}
WELL
sp
HE
WASN'T
sp
HAPPY
WITH
sp
WHAT
HE'D
sp
RECEIVED
{GAP_ANONYMIZATION_NAME}
HAD
BASICALLY
TOLD
HIM
sp
HE
LIVED
IN
THE
STANSTED
CATCHMENT
AREA
AND
WE
DIDN'T
NEED
TO
DO
A
DEAL
WITH
HIM
AND
sp
THAT'S
WHAT
IRRITATED
HIM
sp
WELL
sp
ON
THE
BASIS
sp
OF
sp
WHAT
{GAP_ANONYMIZATION_NAME}
WAS
TOLD
sp
BY
THE
sp
GUY
sp
SHE
WENT
TO
SEE
AT
sp
{GAP_ANONYMIZATION_NAME}
WHO
WAS
THE
sp
KEY
ACCOUNT
MANAGER
{GAP_ANONYMIZATION_NAME}
YEAH
sp
ER
sp
NO
sp
SOME
OTHER
BOD
sp
WHO
WAS
sp
DEALING
sp
WITH
sp
THE
{GAP_ANONYMIZATION_NAME}
ACCOUNTS
AT
{GAP_ANONYMIZATION_NAME}
IN
ENFIELD
sp
HE
sp
GOT
A
LETTER
ON
sp
FILE
sp
HE
PRODUCED
A
LOAD
OF
STATS
WHICH
sp
WERE
A
LOAD
OF
sp
BOLLOCKS
sp
AND
sp
PROVE
AND
PROVED
sp
THAT
sp
WE
WEREN'T
sp
LOSING
ANY
BUSINESS
sp
AND
THEN
HE
THEY
HAD
A
sp
DEAL
WITH
sp
US
sp
WHICH
sp
WAS
sp
EUROBUDGET
WITH
NO
RESTRICTIONS
WHEN
THEY
WERE
BASED
sp
AT
DAGENHAM
sp
COS
sp
THEY
WERE
USING
{NS}
RIGHT
sp
THAT
NO
THE
DEAL
HASN'T
LAPSED
THAT'S
WHAT
WE
WERE
TRYING
TO
DO
WELL
ACCORDING
TO
HIM
IT
sp
HAS
ELAPSED
sp
WE
TOLD
HIM
IT'S
ELAPSED
BECAUSE
THEY'RE
NOT
AT
DAGENHAM
ANY
MORE
AND
HE
DOESN'T
LIKE
IT
sp
SO
HE
SAID
OH
WHEN
HE
SEE
ME
sp
HE
SAID
sp
THE
TRUTH
WILL
OUT
HERE
sp
HE'S
TOLD
YOU
{GAP_ANONYMIZATION_NAME}
THAT
YOU'RE
NOT
WE'RE
NOT
GETTING
A
FAIR
SHARE
OF
THE
BUSINESS
WITH
HIM
BUT
THE
FIGURES
sp
I
SEE
sp
DON'T
sp
DON'T
SAY
THAT
AT
ALL
sp
WELL
HE
RECKONS
HE
HADN'T
SEEN
ANYONE
sp
FROM
sp
{GAP_ANONYMIZATION_NAME}
FOR
sp
MONTHS
sp
WELL
THAT'S
CRAP
sp
I'M
ONLY
TELLING
YOU
WHAT
HE
SAID
sp
WELL
I
KNOW
BUT
THIS
IS
sp
BUT
THIS
IS
WHERE
WE'RE
sp
CAUGHT
WITH
OUR
PANTS
sp
DOWN
BECAUSE
WE
HAVEN'T
GOT
THE
THING
sp
{NS}
WHEN
sp
I
SPOKE
TO
{GAP_ANONYMIZATION_NAME}
ABOUT
IT
SHE
SAID
{GAP_ANONYMIZATION_NAME}
sp
THAT
YOU
TOLD
HER
TO
sp
HAND
IT
OVER
TO
MY
DEPARTMENT
sp
COS
sp
IT
sp
WAS
sp
A
NATIONAL
sp
ACCOUNT
sp
WELL
IF
IT
IS
THEN
sp
THAT'S
RIGHT
BUT
IT'S
sp
NOT
{NS}
SO
IF
SHE
HAD
BEEN
TOLD
THAT
sp
WELL
sp
IF
IT
ISN'T
YEAH
sp
IF
WE
sp
IF
{GAP_ANONYMIZATION_NAME}
AND
I
THOUGHT
IT
sp
WAS
NATIONAL
ACCOUNT
sp
WHICH
MEANS
IT'S
A
MULTI
LOCATIONAL
SITE
WHICH
IT
IS
sp
MM
sp
THEN
IT'S
A
NATIONAL
ACCOUNT
BUT
sp
IN
TERMS
OF
sp
THE
GUY
NOT
SEEING
ANYBODY
WE
WENT
TO
HIM
TO
SORT
OUT
WHAT
WAS
sp
GOING
sp
ON
AND
SHE
MUST
HAVE
COME
AWAY
THERE
FROM
{GAP_ANONYMIZATION_NAME}
WITH
ALL
sp
THE
sp
SITES
AND
SAID
sp
I
SHOULDN'T
BE
DEALING
WITH
THIS
sp
IT'S
A
NATIONAL
ACCOUNT
IT'S
sp
THE
{GAP_ANONYMIZATION_NAME}
NATIONAL
ACCOUNT
AND
THAT'S
WHEN
I
SAID
YOU
sp
MUST
PASS
IT
OVER
TO
{GAP_ANONYMIZATION_NAME}
THEN
sp
WELL
CAN
WE
GET
THIS
SOR
STUFF
SORTED
THEN
BECAUSE
THIS
IS
GON
NA
GO
ON
FOREVER
sp
BECAUSE
I
sp
I
THINK
TO
BE
QUITE
HONEST
IT
IS
A
LACK
OF
COMMUNICATION
BETWEEN
TWO
PARTIES
sp
I
DON'T
THINK
IT
IS
sp
I
THINK
IT'S
IN
ALL
HONESTY
THE
sp
CORPORATES
sp
HAVE
TAKEN
DECISIONS
sp
AND
sp
WE
HAVEN'T
GOT
TO
sp
GRIPS
sp
WITH
THE
CORPORATE
MARKET
YET
FULLY
sp
YEAH
WELL
{NS}
I
KNOW
THAT'S
sp
TRUE
sp
ERM
AND
WE'VE
BEEN
POWER
FIGHTING
AND
THAT'S
sp
THE
sp
PROBLEM
I
THINK
THOSE
OF
YOU
HAVE
GENUINELY
sp
ERM
sp
DEFINED
sp
WHAT'S
sp
BEEN
SAID
sp
IN
sp
TWO
DIFFERENT
sp
WAYS
sp
AND
sp
PERFECTLY
CORRECTLY
BECAUSE
sp
{NS}
I
THINK
I
THINK
WE
NEED
A
MEETING
TO
GET
IT
LAID
DOWN
sp
WE
NEED
A
MEETING
TO
CLEAR
THE
AIR
sp
OR
sp
NOT
sp
CLEAR
THE
AIR
NECESSARILY
BUT
GET
SOME
DEFINITIONS
sp
SOME
DEFINITIONS
DOWN
sp
YEAH
sp
MM
sp
{NS}
sp
COS
WE
CAN'T
SEEM
TO
BE
COS
sp
OTHERWISE
sp
WE
sp
LOOK
LIKE
sp
FLIPPING
sp
IDIOTS
sp
IT'S
NOT
FAIR
ON
EITHER
OF
YOU
OR
{GAP_ANONYMIZATION_NAME}
OR
YOUR
PEOPLE
EITHER
sp
WELL
NO
ALL
RIGHT
sp
WELL
THAT'S
sp
THE
BEEN
THE
PROBLEM
ISSUE
WE'VE
BEEN
STRUGGLING
sp
THROUGH
ON
sp
THAT
BASIS
sp
BUT
ONE
THING
I
WOULD
SAY
AND
sp
I
sp
THINK
sp
THIS
sp
IS
VERY
VALID
AND
THINK
PE
IT
sp
WON'T
BE
LONG
BEFORE
PEOPLE
sp
START
sp
TO
sp
PICK
UP
sp
ON
IT
sp
AND
ER
sp
WE
HAVEN'T
GOT
A
NATIONAL
sp
ACCOUNTS
sp
A
sp
PROPER
NATIONAL
sp
ACCOUNTS
sp
TEAM
COS
WE
HAVEN'T
GOT
sp
THE
sp
PEOPLE
AND
sp
WE
ALL
sp
KNOW
THE
sp
REASONS
sp
WHY
{NS}
sp
BUT
sp
NEVERTHELESS
YOU
KNOW
THEY'RE
sp
THEY'RE
sp
PINPOINTING
AREAS
OF
BIG
sp
BUSINESS
WITH
BIG
COMPANIES
sp
LIKE
sp
{GAP_ANONYMIZATION_NAME}
AND
sp
{GAP_ANONYMIZATION_NAME}
sp
AND
sp
NOT
ALLOWED
sp
TO
sp
GO
INTO
NEW
BUSINESS
sp
AH
HELLO
NO
WE
HAVE
sp
PUT
A
PROPOSAL
TO
{GAP_ANONYMIZATION_NAME}
BUT
sp
THEY
TURNED
IT
DOWN
sp
TWICE
{GAP_ANONYMIZATION_NAME}
sp
YEAH
I
sp
KNOW
sp
COS
sp
THEY
sp
SAID
IT
sp
WASN'T
sp
GOOD
ENOUGH
THERE'S
sp
QUITE
A
FEW
sp
THERE'S
QUITE
A
FEW
sp
NATIONAL
sp
ACCOUNTS
YEAH
{NS}
COME
OUT
WITH
LOOK
sp
I
MEAN
sp
RIGHT
sp
WHAT
HAPPENS
sp
ANY
TRAVEL
sp
AGENT
sp
RIGHT
sp
WILL
TELL
YA
sp
RIGHT
sp
THAT
THESE
ARE
THAT
THERE
ARE
HUGE
CORPORATES
WITH
MASSIVE
sp
OPPORTUNITIES
sp
FOR
sp
BUSINESS
sp
IN
THE
sp
CORPORATE
SECTOR
sp
PARTICULARLY
sp
ON
{GAP_ANONYMIZATION_NAME}
sp
BECAUSE
THEY'RE
USED
TO
SAYING
THAT
THE
{GAP_ANONYMIZATION_NAME}
REPS
sp
AND
IN
THE
MAIN
sp
{GAP_ANONYMIZATION_NAME}
WILL
BUY
THAT
BECAUSE
THEY'LL
BE
ABLE
TO
sp
GET
SOMETHING
OUT
OF
IT
sp
IT'S
NOT
sp
THE
sp
SAME
FOR
{GAP_ANONYMIZATION_NAME}
sp
DIFFERENT
SET
UP
sp
AND
sp
THEY
DON'T
UNDERSTAND
US
sp
THEREFORE
THEY
COME
OUT
WITH
STATEMENTS
LIKE
THAT
sp
NO
THIS
ISN'T
sp
THIS
ISN'T
TRAVEL
AGENTS
sp
MAKING
sp
THESE
STATEMENTS
{GAP_ANONYMIZATION_NAME}
THIS
IS
US
WHEN
WE
sp
GO
AND
TALK
sp
TO
SAY
AN
IMPLANT
sp
WELL
IT'S
THE
SAME
THING
AS
A
sp
TRAVEL
AGENT
WELL
sp
I
MEAN
YOU
CAN
SEE
FROM
THE
STATS
sp
THE
FIGURES
sp
AND
ROUTES
THEY
FLY
sp
THAT
WE
GET
TEN
PER
CENT
WHEN
WE
SHOULD
BE
GETTING
TWENTY
YEAH
BUT
YOU
CAN
ALWAYS
ESTABLISH
WHY
THOUGH
sp
LIKE
{GAP_ANONYMIZATION_NAME}
sp
REMEMBER
WHEN
sp
WE
sp
FIRST
WENT
TO
sp
SEE
sp
{GAP_ANONYMIZATION_NAME}
sp
HE
RECKONS
WE
WERE
LOSING
BUSINESS
sp
WHEN
WE
LOOKED
sp
AT
sp
THE
FIGURES
WE
sp
PROVED
THAT
sp
WE
sp
WOULDN'T
GET
ANY
MORE
sp
BUSINESS
sp
BECAUSE
OF
WHERE
PEOPLE
LIVED
sp
AND
WHEN
WE
TRIED
sp
TO
PUSH
THEM
sp
TO
sp
DETROIT
OVER
AMSTERDAM
THEY
WOULDN'T
HAVE
IT
sp
PEOPLE
sp
WOULD
sp
PREFER
sp
TO
sp
DRIVE
TO
sp
GATWICK
sp
IF
THERE
sp
WAS
EVER
sp
A
CLASSIC
{GAP_ANONYMIZATION_NAME}
sp
IS
ABOUT
THE
LAZIEST
sp
BASTARD
ON
THIS
SIDE
OF
CHRISTENDOM
sp
AND
HE
AND
HE
HE
WOULDN'T
DO
ANYTHING
THAT
SUPPORTS
YOUR
BUSINESS
AT
ALL
sp
WE
KNOW
WE
NEVER
SUGGESTED
THAT
{GAP_ANONYMIZATION_NAME}
SAID
sp
THAT
THEIR
BUSINESS
IS
GOING
DOWN
WITH
US
AND
THAT
THERE
WAS
NO
EXTRA
sp
BUSINESS
THERE
FOR
US
sp
{NS}
sp
{GAP_ANONYMIZATION_NAME}
{GAP_ANONYMIZATION_NAME}
sp
ERM
{GAP_ANONYMIZATION_NAME}
WHO
sp
WAS
NATIONAL
sp
ACCOUNT
sp
MANAGER
sp
WANTED
US
sp
TO
sp
RELIEVE
sp
{GAP_ANONYMIZATION_NAME}
FOR
sp
AN
EXPLORATORY
{NS}
IS
THAT
TEA
THERE
YES
sp
I
THINK
BASICALLY
sp
{NS}
sp
BUT
HOW
sp
I
STRUCTURE
MY
DEPARTMENT
WOULD
DEPEND
IN
ALL
HONESTY
ON
THE
TYPE
OF
PEOPLE
WE
GET
sp
{GAP_ANONYMIZATION_NAME}
KNOWS
THIS
IF
WE
GET
sp
FIRST
DIVISION
sp
PEOPLE
I'LL
DO
IT
A
DIFFERENT
WAY
TO
sp
HIM
IF
sp
I
sp
HAD
sp
TO
sp
END
UP
WITH
SECOND
DIVISION
sp
PEOPLE
sp
AND
THE
RESPONSIBILITIES
THEY
TAKE
ON
BOARD
sp
WILL
VERY
MUCH
sp
REFLECT
THAT
AND
sp
THE
SAME
sp
SURELY
SHOULD
HAPPEN
sp
TO
THE
FIELD
SALES
FORCE
sp
ERM
THEIR
ABILITIES
sp
ARE
REFLECTED
IN
IN
WHAT
SORT
OF
ACTIVITIES
WE
GIVE
sp
THEM
AND
sp
BY
LOOKING
AT
THE
sp
PEOPLE
WE
HAVE
sp
WE
THEN
sp
PUT
TOGETHER
A
TEAM
TO
sp
MOST
ACCURATELY
sp
ATTACK
sp
WHATEVER
sp
WE
sp
WANT
sp
TO
DO
sp
I'M
NOT
SURE
HOW
I'M
GOING
sp
TO
STRUCTURE
THE
DEPARTMENT
IT
DEPENDS
ON
THE
sp
PEOPLE
I
GET
IN
sp
ALL
HONESTY
sp
RIGHT
sp
OKAY
sp
WELL
CAN
WE
JUST
sp
LEAVE
THIS
FOR
A
MINUTE
sp
PLEASE
BECAUSE
sp
WE'RE
sp
NOT
GETTING
I
sp
MEAN
IT'S
NOT
A
MAJOR
ISSUE
I
MEAN
IT
IS
AN
ISSUE
IT'S
NOT
A
MAJOR
ISSUE
sp
IT'S
JUST
THAT
THERE
HAVE
BEEN
ONE
OR
TWO
OCCASIONS
sp
LIKE
{GAP_ANONYMIZATION_NAME}
WHERE
WE
sp
HAVE
sp
CROSS
sp
PURPOSES
sp
BUT
CONSIDERING
YOU
KNOW
THEY
ARE
A
RELATIVELY
sp
MINOR
sp
TOUR
OPERATOR
sp
I
sp
WOULDN'T
sp
WANT
THAT
sp
TO
MUDDY
THE
WATER
sp
BECAUSE
THAT
sp
WAS
JUST
sp
JUST
ERM
A
sp
MISUNDERSTANDING
sp
WHAT
IT
DOES
AND
I
THINK
WE'RE
ALSO
sp
DEALING
WITH
A
WITH
A
sp
WITH
A
sp
PEOPLE
sp
LIKE
sp
{GAP_ANONYMIZATION_NAME}
RIGHT
sp
AND
{GAP_ANONYMIZATION_NAME}
IS
PROBABLY
ARGUABLY
WORSE
sp
RIGHT
sp
WHO'VE
NEVER
REALLY
HAD
ANY
SORT
OF
RESPONSIBILITY
BEFORE
sp
AND
THEY
NOT
QUITE
SURE
WHERE
THE
LINES
ARE
DRAWN
sp
AND
sp
{GAP_ANONYMIZATION_NAME}
sp
IN
A
sp
WORSE
sp
POSITION
THAN
sp
{GAP_ANONYMIZATION_NAME}
sp
BECAUSE
THE
NORTH
{NS}
sp
THEY'VE
NEVER
DONE
ANY
DEALS
sp
NEVER
SEEN
ANYBODY
NATIONAL
ACCOUNTS
DONE
NOTHING
sp
IN
THAT
sp
AREA
sp
IN
TERMS
OF
DEALS
AND
NEGOTIATIONS
AND
THINGS
LIKE
sp
THAT
AND
IT
WAS
ONLY
SIX
MONTHS
AGO
THAT
WHERE
{GAP_ANONYMIZATION_NAME}
sp
COULD
ACTUALLY
FIND
OUT
HE
COULD
DO
DEALS
sp
I
MEAN
sp
THAT'S
THE
WORST
SCENARIO
THAN
THE
ONE
YOU
GOT
INTO
{GAP_ANONYMIZATION_NAME}
sp
OH
YEAH
ABSOLUTELY
AT
LEAST
WE
WERE
ABLE
AND
WHAT
THEY
DO
IS
sp
ALL
THIS
TYPICAL
{GAP_ANONYMIZATION_NAME}
REGIMENTED
STRUCTURES
AND
sp
REGIMENTED
BLOODY
THIS
AND
sp
THAT
RUN
sp
LIKE
THE
sp
FUCKING
CIVIL
SERVICE
BUT
sp
WE
NOT
REGIMENTED
{GAP_ANONYMIZATION_NAME}
IN
sp
THIS
DEPARTMENT
WE'RE
sp
FLEXIBLE
THAT'S
WHY
THESE
THINGS
ARE
HAPPENING
COS
WE
TURN
OUR
HANDS
TO
WHATEVER
WE
BELIEVE
IS
IN
THE
INTERESTS
OF
THE
COMPANY
sp
YES
I
KNOW
THAT
SEE
WHAT
I
MEAN
BUT
sp
IT
CUTS
ACROSS
sp
NO
sp
THERE
THERE
COMES
A
POINT
WHERE
THE
{GAP_ANONYMIZATION_NAME}
OF
THIS
WORLD
SAY
sp
OH
AM
I
ALLOWED
sp
TO
DO
THIS
AM
I
ALLOWED
TO
DO
THAT
IF
YOU'VE
BEEN
HERE
FOR
MORE
THAN
THREE
YEARS
sp
RIGHT
sp
AND
IT'S
sp
PARTICULARLY
PREVALENT
IN
SCOTLAND
sp
OH
ARE
WE
ALLOWED
TO
sp
DO
THAT
sp
OH
I
DIDN'T
KNOW
sp
AND
THAT'S
OLD
{GAP_ANONYMIZATION_NAME}
THAT
IS
sp
{GAP_ANONYMIZATION_NAME}
OLD
{GAP_ANONYMIZATION_NAME}
TO
A
sp
CERTAIN
EXTENT
YOU
KNOW
SHE'S
BEEN
AROUND
LONGER
THAN
sp
{GAP_ANONYMIZATION_NAME}
sp
HAS
AND
{GAP_ANONYMIZATION_NAME}
BEEN
AROUND
sp
BUT
{GAP_ANONYMIZATION_NAME}
INFLUENCED
BY
{GAP_ANONYMIZATION_NAME}
WHO'S
BEEN
AROUND
sp
A
LONG
TIME
sp
YOU
SEE
sp
THAT'S
WHERE
WE
GET
IT
YOU
SEE
WE
DON'T
GET
THE
INITIATIVE
sp
COMING
IN
THAT
AREA
sp
WE
GET
WE
GET
THE
sp
OH
CHRIST
sp
BLOODY
HELL
LET'S
SHOVE
THAT
ONE
OUT
THE
WAY
THAT'S
A
NATIONAL
ACCOUNT
sp
YOU
KNOW
sp
THAT'S
WHAT
HAPPENED
OVER
sp
{GAP_ANONYMIZATION_NAME}
HADN'T
REALLY
DEALT
WITH
sp
BIG
TOUR
OPERATORS
IN
THE
sp
PAST
{GAP_ANONYMIZATION_NAME}
AND
I
sp
THINK
SHE
GOT
A
BIT
NERVOUS
ABOUT
sp
IT
sp
WELL
sp
YEAH
ERM
{NS}
sp
AND
{GAP_ANONYMIZATION_NAME}
sp
ENDED
UP
DEALING
WITH
IT
sp
BUT
sp
THAT'S
NOT
TO
SAY
sp
SHE
SHOULDN'T
DEAL
WITH
IT
ERM
sp
SHE
JUST
GOT
sp
TO
BE
TRAINED
HOW
TO
DEAL
WITH
sp
IT
SHE'S
PUT
ALLOCATIONS
ON
THAT
LIST
sp
COS
sp
THE
OTHER
sp
THE
OTHER
FIELD
SALES
PEOPLE
sp
DON'T
SEE
WHY
THEY
CAN'T
GET
sp
INVOLVED
WITH
sp
THE
sp
TOUR
OPERATOR
WHO
sp
WANTS
sp
AN
sp
ALLOCATION
WELL
WE
DON'T
NORMALLY
DO
ALLOCATIONS
sp
{GAP_ANONYMIZATION_NAME}
I
KNOW
IT'S
ONLY
ON
INNSBRUCK
sp
THAT
WE'VE
DONE
IT
BECAUSE
THAT'S
WHAT
THE
MARKET
sp
DEMANDS
WE
DON'T
WANT
PE
sp
I
MEAN
WE
DON'T
WANT
SALES
sp
REPS
AGREEING
TO
sp
ALLOCATIONS
I
MEAN
AT
sp
THE
MOMENT
WE
HAVEN'T
GOT
ANYBODY
TO
ADMINISTER
THEM
IT'S
BEING
DONE
BY
GROUPS
sp
IT'S
GOING
TO
BE
A
NIGHTMARE
sp
{NS}
IN
sp
A
BIG
sp
WAY
WELL
WE'VE
ACTUALLY
TURNED
AWAY
{NS}
sp
I
THINK
THAT
THE
BEST
THING
IS
THAT
YOU
ER
sp
THAT
sp
THE
sp
THREE
ER
{NS}
sp
OBVIOUSLY
THERE'S
sp
{NS}
I
sp
THINK
THAT'S
sp
THERE'S
CERTAIN
sp
THINGS
sp
IMPLIED
FROM
{GAP_ANONYMIZATION_NAME}
AREA
sp
AND
sp
ER
sp
AND
ER
sp
THERE'S
MISUNDERSTANDING
COMING
FROM
YOUR
AREA
I
sp
DON'T
THINK
IT'S
sp
MISUNDERSTANDING
sp
IT
sp
IS
sp
TOTAL
MISUNDERSTANDING
FROM
{GAP_ANONYMIZATION_NAME}
sp
AREA
sp
THEY'RE
NOT
QUITE
CLEAR
AT
ALL
sp
I
CAN
HEAR
THAT
JUST
IN
THE
LAST
TEN
MINUTES
sp
YEAH
sp
I
MUST
sp
ADMIT
I
MEAN
I
MUST
ADMIT
I
sp
WAS
TALKING
TO
{GAP_ANONYMIZATION_NAME}
BEFOREHAND
sp
AND
{NS}
sp
NOT
CLEAR
sp
NOT
SURE
ON
CERTAIN
THINGS
SHE'S
ASKED
ME
WHOSE
RESPONSIBILITY
OR
WHOSE
sp
WHOSE
sp
SUPPOSED
sp
TO
sp
BE
sp
THAT
IS
sp
IRRELEVANT
sp
IT
sp
JUST
NEEDS
sp
TO
sp
BE
sp
CLEARED
sp
UP
OKAY
sp
ALL
sp
RIGHT
MOVING
ON
sp
RAPIDLY
BEFORE
YOU
sp
DO
sp
ANYTHING
sp
I'M
sp
GON
sp
NA
INTERRUPT
sp
HERE
sp
TEA
COFFEE
sp
WHICH
sp
WOULD
sp
YOU
sp
LIKE
sp
ER
sp
BLACK
sp
TEA
sp
I
sp
WAS
sp
GON
sp
NA
SAY
SAME
sp
THING
A
sp
LOT
OF
THESE
QUERIES
sp
OR
sp
SOME
OF
IT
STEMS
FROM
sp
THE
FACT
THAT
sp
WE'RE
ALSO
sp
CONSCIOUS
OF
sp
THE
sp
FACT
THAT
sp
WE
sp
CAN'T
KEEP
sp
PASSING
THINGS
TO
GARY
sp
WHEN
HE'S
sp
ONLY
GOT
ONE
sp
PERSON
sp
{GAP_ANONYMIZATION_NAME}
WANTS
TO
GO
sp
FULL
TIME
sp
INTO
ERM
sp
GROUPS
AND
SHE'S
TRYING
TO
sp
DO
A
ONE
HUNDRED
sp
AND
ONE
DIFFERENT
THINGS
sp
CAN
WE
NOT
SAY
THAT
WE
SAY
sp
IF
sp
WE
DON'T
HAVE
AGREEMENT
BY
sp
THE
THIRTY
sp
FIRST
OF
sp
JANUARY
sp
WE
CAN
TAKE
SOMEONE
LIKE
{GAP_ANONYMIZATION_NAME}
WHO
WE'VE
sp
ALREADY
IDENTIFIED
WHO
sp
WILL
DO
THE
JOB
sp
FOR
THE
MONEY
AND
TAKE
AT
LEAST
sp
ONE
sp
PERSON
sp
ON
sp
PENDING
A
DECISION
ON
sp
THE
sp
SALARY
INCREASE
sp
I
THINK
WE'VE
GOT
TO
sp
BECAUSE
WE
NEED
AT
LEAST
sp
ONE
PERSON
TO
DO
IT
IT'S
GO
IT'S
sp
GETTING
OUT
sp
OF
CONTROL
sp
NOW
I
THINK
WE'LL
HAVE
sp
TO
TAKE
sp
A
PERSON
sp
INTERNALLY
sp
DO
sp
YOU
HAVE
SUGAR
GARY
sp
WELL
sp
{GAP_ANONYMIZATION_NAME}
IS
THE
STRONGEST
sp
INTERNAL
sp
CANDIDATE
sp
SUGAR
sp
YES
sp
PLEASE
sp
WELL
LET'S
sp
DO
sp
YOU
SEE
WHAT
I
MEAN
I
DON'T
WANT
THIS
TO
DRAG
ON
AND
ON
sp
NO
NO
WELL
I
KNOW
sp
THAT
sp
AND
sp
I
KNOW
EVEN
IF
I
CAN
GET
RID
OF
THE
sp
THE
TOUR
OPERATORS
sp
ERM
sp
OR
sp
PUT
sp
SOMEBODY
LIKE
{GAP_ANONYMIZATION_NAME}
ONTO
sp
BECAUSE
WE
GOT
{GAP_ANONYMIZATION_NAME}
UP
AND
RUNNING
NOW
AND
I
HAVEN'T
GOT
ANYONE
TO
DEAL
WITH
IT
sp
WELL
I
THINK
YOUR
GROUP
SELECTION
THING
WITH
THE
INTERNAL
CANDIDATES
{NS}
THAT'S
ALL
GON
NA
TAKE
TIME
AGAIN
ISN'T
IT
NO
sp
THAT'S
WHAT
I'M
SAYING
WE'VE
IDENTIFIED
sp
ONE
sp
PERSON
WHO'LL
JOIN
sp
US
sp
FOR
sp
THE
SUMMER
IF
WE
DON'T
GET
APPROVAL
sp
TO
INCREASE
sp
THE
sp
SALARY
BY
THE
sp
THIRTY
sp
FIRST
OF
JANUARY
SO
I
CAN
HAVE
THE
sp
TWO
PEOPLE
I
sp
WANT
sp
CAN
I
sp
APPOINT
THIS
LADY
AND
sp
BRING
HER
ON
BOARD
COS
I
KNOW
SHE'LL
DO
A
sp
REASONABLE
JOB
IN
A
CERTAIN
sp
AREA
sp
WELL
I
THINK
YOU'VE
GOT
TO
sp
I
MEAN
sp
DON'T
SAY
NO
sp
PLEASE
BECAUSE
THINGS
AREN'T
sp
GETTING
{NS}
NO
I
AGREE
WITH
THAT
I
THINK
YOU'VE
GOT
sp
TO
sp
YES
WE'LL
AGREE
THAT
sp
AND
ALSO
HOPEFULLY
BY
THEN
sp
WE'LL
HAVE
CLARITY
THE
CLARITY
ON
THE
SALARY
AND
THEN
WE'LL
GET
{GAP_ANONYMIZATION_NAME}
IN
THERE
sp
IN
WHICH
CASE
YOU'RE
LAUGHING
sp
RIGHT
sp
SO
WE'LL
SAY
DEADLINE
BY
THIRTY
ONE
sp
JANUARY
IF
WE
DON'T
GET
AGREEMENT
WE
TAKE
ON
THIS
LADY
FROM
OXFORD
sp
BECAUSE
INTERNALLY
sp
WE
STILL
HAVEN'T
GOT
ANYBODY
THAT
SHINES
OUT
HAVE
WE
sp
YET
THAT'S
sp
WHY
I
sp
WOULD
LIKE
TO
DO
A
GROUP
ASSESSMENT
ERM
sp
BUT
sp
YES
LONG
TERM
{NS}
sp
GROUP
sp
ASSESSMENT
THOUGH
IS
IS
A
LUXURY
ISN'T
IT
AT
sp
THE
MOMENT
sp
I
THINK
sp
FOR
A
sp
DAY'S
sp
ER
sp
WORK
sp
IT'S
WORTH
sp
ASSESSING
THE
sp
THREE
sp
TOP
sp
PEOPLE
{GAP_ANONYMIZATION_NAME}
IDENTIFIED
sp
WITH
sp
THE
SIX
sp
OUTSIDE
sp
PEOPLE
THAT
I'VE
IDENTIFIED
sp
WHO
ARE
sp
YOU
KNOW
sp
IN
THE
NEXT
sp
DIVISION
sp
DOWN
TO
sp
SEE
HOW
THEY
COMPARE
sp
I
THINK
WE
OWE
IT
TO
sp
PEOPLE
LIKE
sp
{GAP_ANONYMIZATION_NAME}
OR
sp
AT
sp
LEAST
TO
GIVE
sp
THEM
ANOTHER
sp
CRACK
AT
sp
THE
WHIP
sp
TO
SEE
IF
THEY'VE
sp
COME
sp
ON
IN
THAT
sp
INTERIM
sp
PERIOD
sp
COS
IT'S
A
GOOD
SIX
MONTHS
sp
SINCE
sp
WE
INTERVIEWED
sp
WELL
I
sp
DON'T
THINK
WE
OWE
IT
sp
TO
THEM
WE
JUST
sp
DELIVERED
THEM
sp
A
sp
NICE
BIG
SALARY
AND
THEY'VE
GOT
sp
MORE
sp
THAN
ENOUGH
WORK
sp
TO
DO
sp
I
sp
THINK
WE
WERE
IN
THAT
SITUATION
SIX
MONTHS
AGO
I
sp
DON'T
sp
THINK
sp
WE
OWE
sp
OWE
sp
THOSE
THREE
CANDIDATES
ANYTHING
sp
NOW
WELL
DO
YOU
THINK
sp
WOULD
YOU
LIKE
TO
SEE
sp
THEM
sp
IN
{NS}
AGAINST
THE
OUTSIDE
CANDIDATES
IF
WE
sp
LOOK
AT
THIS
{NS}
I
THINK
IT'S
NOT
VERY
sp
LIKELY
THOUGH
IS
IT
sp
CHRIST
ALMIGHTY
{NS}
sp
WE'RE
TALKING
HERE
ABOUT
GETTING
PEOPLE
ON
BOARD
sp
TO
HELP
YOU
OUT
{NS}
sp
THE
ASSESSMENT
ARE
sp
BIT
ACADEMIC
sp
RIGHT
sp
WELL
IF
WE
HAVEN'T
GOT
THE
DECISION
sp
THEN
BY
THE
sp
THIRTY
FIRST
OF
JANUARY
YOU'RE
AGREED
WE
CAN
sp
OFFER
sp
ONE
JOB
TO
sp
{GAP_ANONYMIZATION_NAME}
FROM
sp
{GAP_ANONYMIZATION_NAME}
sp
YEAH
{NS}
sp
TO
sp
DO
THE
LEISURE
THINGS
YEP
sp
ALRIGHT
AND
THEN
IF
WE
GET
AGREEMENT
ON
A
SALARY
INCREASE
sp
THEN
WE
ONLY
sp
HAVE
sp
TO
sp
PAY
IT
TO
sp
ONE
sp
PERSON
sp
WELL
WE'VE
ONLY
GOT
ONE
PERSON
TO
PAY
IT
TO
{GAP_ANONYMIZATION_NAME}
WELL
sp
NO
WE
GOT
TWO
IN
THE
SIDELINES
sp
WE
sp
GOT
sp
THIS
sp
INDIAN
GUY
sp
WHO
WAS
NOT
COMING
sp
FOR
A
SECOND
INTERVIEW
UNTIL
WE
sp
CAN
SAY
sp
WE'LL
sp
PAY
sp
HIM
{NS}
WELL
sp
YOU
DON'T
KNOW
{GAP_ANONYMIZATION_NAME}
I
MEAN
YOU
DON'T
sp
KNOW
sp
YOU
MIGHT
SAY
RIGHT
TWENTY
GRAND
AND
THEN
HE
MIGHT
SAY
OH
NO
I'VE
sp
RE
CONSIDERED
I
WANT
TWENTY
TWO
sp
AND
THEN
HE
MIGHT
SAY
I'M
NOT
GON
NA
TURN
UP
HE
MIGHT
TURN
UP
sp
HE
MIGHT
TURN
UP
AND
THEN
sp
SAY
NO
SORRY
sp
TWENTY
GRAND
sp
FORGET
IT
DON'T
WANT
TO
WORK
FOR
YOU
ANYWAY
sp
IT'S
ALL
A
BIT
IFF
IN
THE
CLOUDS
CAN
I
JUST
MAKE
A
POINT
THIS
THING
sp
ABOUT
SALARY
sp
BECAUSE
sp
I
KNOW
sp
WE
CAN'T
PEOPLE
WE
WANT
sp
AT
sp
THE
SALARY
AND
ALL
THE
sp
REST
OF
IT
BUT
THEN
sp
THERE'S
sp
IF
WE'RE
GO
IF
THAT'S
THE
S
IF
WE'RE
NOW
SAYING
THAT
THAT'S
THE
SALARY
FOR
THE
sp
JOB
sp
AND
THERE'S
sp
NO
NO
WAY
IN
MY
CONSCIENCE
RESTS
CLEAR
sp
REALLY
THAT
WE
SHOULD
JUST
PAY
THAT
sp
TO
ONE
PERSON
sp
IT
ISN'T
IT'S
NOT
IDEAL
sp
{GAP_ANONYMIZATION_NAME}
I
MEAN
I'VE
sp
GOT
sp
A
sp
PROBLEM
WITH
sp
{GAP_ANONYMIZATION_NAME}
sp
WELL
HE'S
HAPPY
{NS}
AND
sp
I
CAN'T
SEE
ANY
WAY
OUT
OF
IT
sp
WELL
sp
I
WANT
sp
THE
BEST
sp
PEOPLE
FOR
THE
JOB
{GAP_ANONYMIZATION_NAME}
sp
AND
IT
IF
MEANS
I
sp
GOT
TA
PAY
ONE
OR
TWO
THOUSAND
MORE
sp
BUT
I'M
NOT
SURE
THAT'S
RIGHT
{GAP_ANONYMIZATION_NAME}
I
JUST
sp
I
MEAN
I
SPENT
sp
THREE
YEARS
sp
IT'S
NOT
sp
RIGHT
sp
{GAP_ANONYMIZATION_NAME}
WE
KNOW
IT'S
NOT
RIGHT
sp
IT'S
THE
FACT
THAT
IT'S
AN
EXPEDIENT
MEASURE
sp
WE
NEED
STAFFING
PEOPLE
IN
THAT
AREA
sp
AND
SHE'S
AN
INTERNAL
CANDIDATE
THAT'S
COME
THROUGH
sp
SHE'S
DONE
A
GOOD
JOB
RIGHT
sp
AND
AND
sp
NOW
sp
SHE'S
sp
YOU
KNOW
sp
IT'S
NOT
RIGHT
BUT
AT
THE
MOMENT
IT
GETS
US
OVER
A
Q
OVER
A
QUICK
FIX
YOU
CAN
ALWAYS
RED
CIRCLE
sp
THAT
SALARY
AT
A
LATER
DATE
sp
AND
HOLD
HER
INCREASES
DOWN
sp
AGAINST
OTHER
sp
PEOPLE
sp
THERE
ARE
ALL
SORTS
OF
OPTIONS
sp
BUT
sp
AS
YOU
SAY
IT
MAY
NEVER
HAPPEN
ANYWAY
sp
ANYONE
ELSE
THINK
WE
SHOULD
BOTHER
ABOUT
THAT
sp
YET
sp
NO
BUT
IT'S
ALL
TIED
UP
sp
WITH
THIS
sp
ROLE
OF
sp
NATIONAL
sp
ACCOUNTS
sp
IT'S
sp
DRAGGING
sp
ON
sp
TOO
LONG
sp
YES
A
sp
TRICKY
ISSUE
sp
BUT
I
sp
THINK
sp
WE'VE
GOT
TO
GET
TO
GRIPS
WITH
IT
WELL
WE
CAN
GET
TO
GRIPS
WITH
IT
AT
THIS
MEETING
WHEN
YOU
TALK
AMONGST
YOURSELVES
sp
ER
AS
TO
sp
HOW
YOU
DIVIDE
UP
sp
THE
BASE
sp
ACCOUNTS
sp
YEAH
BUT
sp
WE
sp
CAN'T
GET
THAT
MEETING
ANY
EARLIER
FOR
YOU
sp
NO
WELL
{NS}
AS
WELL
AS
AN
ISSUE
sp
BUT
sp
THERE'S
THERE'S
sp
PEOPLE
sp
PEOPLE
sp
HOLDING
sp
A
SHOTGUN
TO
OUR
HEADS
SAYING
sp
YEAH
I'LL
COME
AND
DO
THIS
JOB
AND
I
WANT
X
sp
WE'VE
BEEN
ALL
THROUGH
THAT
WE'VE
GOT
THE
SALARIES
sp
RE
GRADED
AND
sp
WE
DON'T
sp
PAY
A
sp
BAD
WAGE
NOW
sp
WELL
NOT
AT
NATIONAL
ACCOUNT
LEVEL
{GAP_ANONYMIZATION_NAME}
I'VE
SEEN
LOTS
OF
sp
PEOPLE
NOW
sp
AND
I'M
SORRY
WE'VE
LET
FIVE
PEOPLE
GO
WHO
WOULD
HAVE
JOINED
sp
FOR
ANOTHER
TWO
GRAND
SO
WE
MIS
JUDGED
sp
THE
GRADING
OF
MY
sp
PEOPLE
sp
WHEN
WE
RESET
THE
SALARIES
sp
THE
EVIDENCE
IS
sp
THERE
IN
ABUNDANCE
sp
WE
sp
GOT
IT
sp
THERE
OR
THEREABOUTS
FOR
SALES
EXECUTIVES
sp
RIGHT
sp
THE
AREA
DEVELOPMENT
EXEC
JOB
sp
BUT
WE
DIDN'T
GET
IT
RIGHT
WE
WERE
TWO
GRAND
ADRIFT
sp
QUITE
CLEARLY
sp
DEMONSTRABLE
EVIDENCE
THAT
WE
WERE
TWO
GRAND
ADRIFT
ON
THAT
PAY
AND
I'VE
sp
ASKED
{GAP_ANONYMIZATION_NAME}
NOW
sp
TO
AGREE
TO
UPPING
THE
PAY
LEVEL
sp
AND
sp
IF
HE
sp
DOES
WE
MIGHT
GET
SOME
DECENT
PEOPLE
AND
THEN
WE
WORRY
sp
ABOUT
THE
RAMIFICATIONS
OF
THAT
AFTERWARDS
sp
YEAH
sp
BUT
THAT'S
ALWAYS
THE
sp
WAY
IT
IS
sp
IN
{GAP_ANONYMIZATION_NAME}
sp
YEAH
sp
YOU
GO
FOR
A
QUICK
SHORT
TERM
FIX
sp
RIGHT
sp
YEAH
sp
THERE
ARE
THERE
IS
ANOTHER
sp
QUICK
sp
ANOTHER
QUICK
sp
SHORT
TERM
sp
FIX
IS
sp
PROMOTE
sp
PEOPLE
sp
FROM
WITHIN
GOOD
sp
LUCK
TO
sp
THEM
sp
I'M
sp
NOT
sp
CONVINCED
IN
MY
sp
OWN
MIND
AND
I
sp
MEAN
sp
WE'VE
INTERVIEWED
THESE
sp
PEOPLE
sp
THAT
sp
THERE
ARE
sp
PEOPLE
sp
INTERNALLY
sp
READY
YET
sp
THAT'S
WHY
I
SAID
PERHAPS
WE
SHOULD
{NS}
WELL
WHAT'RE
YOU
SAYING
THEN
WHAT
ARE
YOU
SAYING
THAT
sp
ARE
YOU
SAYING
THAT
{GAP_ANONYMIZATION_NAME}
IS
NOW
READY
READY
IN
AN
sp
IDEAL
WORLD
OF
COURSE
THEY'RE
NOT
sp
BUT
BUT
I'M
SAYING
IF
sp
IF
YOU'RE
LOOKING
FOR
A
QUICK
FIX
sp
THEN
sp
THAT'S
A
QUICK
FIX
YOU
SAY
sp
THERE'S
THREE
CANDIDATES
THERE
sp
WHO
GET
sp
ONE
WHO
IS
ACTUALLY
EARNING
THE
sp
MONEY
sp
THAT
WE
sp
PAY
sp
AND
TWO
THAT
AREN'T
sp
THE
QUICK
FIX
IS
TO
SAY
sp
RIGHT
sp
WE
GIVEN
YOU
AN
OPPORTUNITY
sp
TO
sp
DO
THIS
sp
NATIONAL
ACCOUNTS
JOB
sp
AT
THE
SAME
SALARY
FOR
SIX
MONTHS
SEE
IF
YOU
CAN
sp
DO
IT
AND
IF
sp
YOU
DO
IT
WE
CONFIRM
THE
SALARY
sp
NOW
THAT'S
A
QUICK
sp
FIX
AND
sp
HASN'T
COST
ANYTHING
HASN'T
PUT
ANYBODY'S
NOSE
OUT
OF
JOINT
sp
AND
sp
{NS}
sp
IT
sp
HAS
COST
YOU
sp
NO
IT
HASN'T
sp
YOU'VE
sp
LOST
sp
ALL
sp
YOUR
sp
BACK
UP
sp
A
sp
VERY
HIGH
PROPORTION
sp
OF
IT
ON
sp
YOUR
OWN
TEAM
sp
HAVE
I
SORRY
I
THOUGHT
sp
YOU
sp
WERE
sp
TALKING
sp
ABOUT
TWO
sp
HE
SAYS
YOU'VE
GOT
ONE
THAT
WOULD
JOIN
AT
THE
MONEY
sp
AND
sp
CAN
DO
THE
JOB
sp
MY
TOP
OBJECTIVE
IS
TO
GET
sp
{GAP_ANONYMIZATION_NAME}
ON
sp
BOARD
sp
BECAUSE
I
sp
BELIEVE
SHE
IS
sp
THE
BEST
sp
PERSON
sp
FOR
THE
JOB
I'VE
WORKED
sp
WITH
HER
NOW
sp
FOR
sp
NEARLY
sp
TWO
YEARS
sp
AND
I
sp
THINK
SHE'D
DO
AN
EXCELLENT
JOB
sp
NOW
SHE
MAY
ACCEPT
IF
sp
THE
SALARY
sp
IS
NOT
sp
CONFIRMED
A
LOWER
SALARY
I
sp
MEAN
WE'VE
GOT
TO
OFFER
IT
TO
HER
AND
SEE
WHAT
sp
HER
ULTIMATE
DECISION
IS
SHE
COULD
sp
BE
BLUFFING
sp
WE
DON'T
sp
THAT
sp
DO
WE
sp
FOR
CERTAIN
ERM
sp
YES
WE
HAVE
GOT
ONE
sp
WHO
WILL
ACCEPT
sp
THE
SALARY
sp
YES
WE
COULD
TAKE
ONE
sp
FROM
OUTSIDE
THE
sp
FIELD
sp
THAT'S
WHY
I
WANTED
sp
THIS
DEADLINE
SO
IF
sp
WE
DON'T
GET
THE
INCREASE
IN
SALARY
BY
THIS
DATE
sp
WE
sp
CAN
THEN
START
sp
PLANNING
sp
AND
TAKE
sp
ON
sp
BOARD
sp
THE
SECOND
sp
TIER
LEVEL
sp
BECAUSE
THERE'S
NO
DOUBT
I'LL
FIND
SOMEBODY
TO
sp
DO
A
sp
FIELD
SALES
sp
ROLE
sp
OH
THAT'S
TWO
A
PENNY
sp
WELL
sp
THEY'RE
EASIER
sp
I'LL
FIND
SOMEBODY
EASIER
WELL
IT'S
EASIER
TO
RECRUIT
AT
THE
LOWER
LEVEL
THAN
IT
IS
THE
UPPER
sp
YEAH
sp
SO
I
sp
MEAN
BUT
DON'T
FORGET
THIS
THIS
sp
IS
sp
A
VERY
IMPORTANT
TIME
{GAP_ANONYMIZATION_NAME}
sp
WITH
THE
sp
ALL
THE
INCREASE
sp
COMING
IN
THEY'VE
GOT
A
HELLUVA
LOT
TO
TAKE
ON
sp
NOT
JUST
sp
LEARNING
THE
COMPANY
BUT
THEY
sp
GOT
THE
NEW
ROUTES
AND
EVERYTHING
AND
IT'S
GOING
TO
sp
LEAVE
{GAP_ANONYMIZATION_NAME}
I
WOULD'VE
THOUGHT
sp
VERY
SHORT
IN
sp
AN
EXCEPTIONALLY
BUSY
PERIOD
NO
MORE
sp
SHORT
THAN
{GAP_ANONYMIZATION_NAME}
I'D
RATHER
{GAP_ANONYMIZATION_NAME}
HAD
THE
sp
PEOPLE
I
CAN
SURVIVE
WITH
ONE
PERSON
sp
ONE
PERSON
sp
DOWN
{NS}
FROM
THE
sp
THREE
THAT
YOU'VE
GOT
sp
{NS}
{GAP_ANONYMIZATION_NAME}
JUST
MOVED
sp
FROM
SALES
sp
HASN'T
sp
SHE
{NS}
I
sp
I'VE
sp
I'VE
PUT
sp
FORWARD
{GAP_ANONYMIZATION_NAME}
I
THOUGHT
{GAP_ANONYMIZATION_NAME}
DIDN'T
WANT
TO
DO
IT
ANYWAY
sp
DUE
TO
LOCATION
sp
WHERE
SHE
LIVES
sp
DO
sp
YOU
THINK
SHE
WANTS
TO
DO
sp
IT
sp
YEAH
sp
NOT
ALF
sp
YES
YES
sp
SHE
VERY
VERY
ERM
KEEN
sp
TO
sp
GIVE
sp
IT
sp
A
sp
GO
YOU
sp
SEE
WE'VE
sp
GONE
FROM
sp
PAYING
sp
THESE
sp
PEOPLE
sp
TWELVE
THOUSAND
TO
sp
FOURTEEN
THOUSAND
TO
EIGHTEEN
THOUSAND
{NS}
IN
SIX
MONTHS
DO
YOU
sp
SEE
sp
WHAT
I
sp
MEAN
sp
YOU
DON'T
PAY
HER
THAT
FOR
SIX
sp
MONTHS
sp
YOU
SAY
TO
HER
RIGHT
sp
THIS
sp
THIS
IS
THE
SCORE
sp
WE
sp
WILL
REVIEW
THIS
sp
FIRST
sp
JULY
sp
NINETEEN
sp
NINETY
FOUR
sp
WOULD
YOU
PAY
HER
AN
INTERIM
AMOUNT
sp
NO
WE
CAN'T
sp
SHE'S
ON
TRIAL
{GAP_ANONYMIZATION_NAME}
IF
SHE
sp
HACK
THE
sp
JOB
sp
SHE
GETS
IT
IF
SHE
CAN'T
SHE
GOES
BACK
TO
WHAT
SHE
sp
WAS
sp
DOING
OKAY
WE'LL
GIVE
IT
UNTIL
THE
END
OF
JANUARY
THEN
sp
IF
sp
WE
sp
FIND
WE
sp
CAN'T
GET
AN
INCREASE
IN
SALARY
IN
FACT
YOU'RE
IN
A
STRONGER
POSITION
NOW
sp
BECAUSE
THEN
YOU
CAN
SAY
sp
SHE'S
NOT
S
sp
SHE'S
sp
NOT
sp
SUITABLE
AND
sp
PASS
sp
HER
BACK
sp
{NS}
sp
WELL
YOU'RE
IN
A
STRONGER
POSITION
THAN
IF
YOU
TAKE
SOMEBODY
ON
sp
AND
FIND
OUT
SIX
MONTHS
LATER
sp
THAT
sp
THEY
sp
CAN'T
DO
IT
sp
WHERE
YOU
GON
NA
PUT
sp
THEM
sp
OKAY
sp
WE
sp
WAIT
UNTIL
sp
THE
END
OF
THE
sp
MONTH
AND
SEE
IF
{GAP_ANONYMIZATION_NAME}
COMES
UP
WITH
THE
SALARY
sp
AND
sp
WORK
sp
ALONG
sp
THAT
BASIS
WHY
IS
sp
DO
WE
KNOW
WHY
HE'S
TAKING
sp
SO
sp
LONG
sp
WHO
sp
HE
HASN'T
sp
HE'S
NOT
TAKEN
THAT
LONG
I
ONLY
ASKED
HIM
THE
sp
OTHER
DAY
OH
BEG
sp
YOUR
sp
PARDON
SORRY
I
DIDN'T
sp
REALISE
{NS}
GONE
YOU
sp
SEE
YEAH
sp
I
MEAN
IF
sp
THIS
HAD
ALL
SORT
OF
COME
BEFORE
{GAP_ANONYMIZATION_NAME}
LEFT
WE'D
HAVE
GOT
IT
THROUGH
NO
PROBLEM
sp
RIGHT
UNFORTUNATELY
THE
BLOKE
DECIDED
TO
LEAVE
TOO
EARLY
ERM
sp
WELL
sp
ONE
sp
WAY
OR
THE
OTHER
IT'S
GOT
THE
RESULT
I'M
QUITE
sp
HAPPY
sp
TO
DO
THAT
sp
TAKE
{GAP_ANONYMIZATION_NAME}
AND
{GAP_ANONYMIZATION_NAME}
AND
PUT
{GAP_ANONYMIZATION_NAME}
ON
A
SIX
sp
MONTH'S
sp
TRIAL
sp
IF
sp
WE
sp
DON'T
sp
SALARIES
THROUGH
sp
WELL
sp
SOMETHING'S
GON
NA
BE
sp
DONE
sp
WHICH
{GAP_ANONYMIZATION_NAME}
IS
THIS
THIS
sp
IS
AN
OUTSIDE
CANDIDATE
OH
sp
BEG
YOUR
PARDON
I'M
SORRY
I
THOUGHT
YOU
SAID
sp
INTERNAL
sp
RIGHT
sp
YOU
SEE
I
MUST
ADMIT
YOU
SEE
{GAP_ANONYMIZATION_NAME}
sp
NOT
I
DON'T
{GAP_ANONYMIZATION_NAME}
GON
NA
DO
AS
GOOD
A
JOB
AS
sp
{GAP_ANONYMIZATION_NAME}
{NS}
DON'T
sp
THINK
sp
SHE'S
GON
NA
DO
AS
GOOD
A
JOB
sp
AND
THAT
WOULD
DEFINITELY
MAKE
sp
IT
sp
IF
WE
GOT
INTERNAL
CANDIDATES
{NS}
sp
{NS}
sp
WELL
sp
WATER'S
GONE
UNDER
THE
BRIDGE
SINCE
THEN
sp
YEAH
sp
WATER'S
GONE
UNDER
THE
BRIDGE
SINCE
THEN
sp
BE
FAIR
sp
{GAP_ANONYMIZATION_NAME}
DID
NOT
PERFORM
WELL
THERE'S
NO
QUESTION
ABOUT
IT
sp
AND
WE
HAVE
WORKED
sp
WITH
sp
HER
IN
sp
THE
FIELD
ERM
sp
SHE
WASN'T
SHE
WASN'T
BRILLIANT
sp
NO
sp
SHE
sp
SHE
GOT
A
I
THINK
SHE
GOT
A
BIT
OF
A
SHOCK
YOU
KNOW
sp
SHE
ACTUALLY
PROBABLY
THOUGHT
SHE
WAS
BETTER
THAN
SHE
WAS
sp
AND
A
LOT
OF
PEOPLE
HAD
BEEN
GIVING
HER
A
LOT
OF
sp
PATS
sp
ON
THE
BACK
sp
AND
I
TELL
YOU
WHERE
HALF
OF
THAT
EMANATED
sp
FROM
WAS
DOWN
THE
CORRIDOR
sp
{GAP_ANONYMIZATION_NAME}
AND
OTHER
VARIOUS
sp
TOSSPOTS
sp
WHO
WERE
SORT
OF
GIVING
HER
sp
PATS
ON
THE
BACK
sp
AND
sp
THEY
WERE
MAKING
ALL
SORTS
OF
sp
SLURPING
NOISES
ABOUT
HER
WEREN'T
THEY
ERM
sp
SALIVATING
SOMEBODY
sp
ELSE
DID
SOMEBODY
ELSE
SAID
SOMETHING
YEAH
sp
WASN'T
IT
sp
YEAH
sp
THAT'S
RIGHT
{GAP_ANONYMIZATION_NAME}
SAYING
OH
sp
WHAT
A
GREAT
{NS}
PERSON
sp
YOU'VE
GOT
sp
TOTALLY
UNINFORMED
sp
JUDGEMENTS
sp
YET
AGAIN
sp
CLOUDING
THE
ISSUE
sp
SHE
PROBABLY
sp
HAD
A
sp
REAL
sp
GREAT
IMPRESSION
OF
HERSELF
sp
RIGHT
SHE
DID
sp
AND
THEN
WHEN
SHE
TURNS
ROUND
AND
WE
SAID
WELL
I'M
SORRY
{NS}
AND
sp
{GAP_ANONYMIZATION_NAME}
SAID
WELL
sp
SORRY
NO
sp
{NS}
GOT
sp
A
sp
BLOODY
BIG
SHOCK
sp
GAVE
HER
A
SHOCK
TO
THE
SYSTEM
sp
AND
TO
BE
QUITE
HONEST
sp
WHAT
I'VE
SEEN
OF
HER
SINCE
THEN
sp
HAS
BEEN
A
DARN
SIGHT
MORE
sp
ER
sp
SPRUCED
UP
AND
A
BIT
MORE
ON
THE
BLOODY
BALL
THAN
SHE
WAS
BEFORE
YEP
sp
WITNESSED
sp
AT
THE
TOTTENHAM
sp
HOTSPUR
sp
GAME
AND
ER
{NS}
TOTTENHAM
HOTSPUR
GAME
WHAT
sp
ELSE
PLAYED
A
sp
ROLE
IN
THAT
IS
sp
THE
sp
TWO
sp
PEOPLE
sp
GOING
sp
YES
sp
WHICH
sp
IS
A
NASTY
SHOCK
sp
SHOCK
sp
FOR
EVERYBODY
sp
AND
sp
THE
sp
{NS}
AND
THE
COURSE
sp
SHE
WAS
DYNAMITE
ON
THE
COURSE
sp
SHE
WAS
CRUISING
ON
sp
THE
COURSE
sp
YEAH
BUT
sp
SHE
ALSO
THAT
WE
sp
A
sp
TOUGH
sp
COURSE
sp
AND
SHE
WAS
VERY
ILL
AT
THE
TIME
sp
{NS}
WAS
IT
sp
SO
I
MEAN
SHE'S
SHE'S
SHE'S
sp
AND
I
SAID
TO
HER
WHEN
sp
WHEN
ALL
sp
THE
THINGS
WERE
GOING
sp
WRONG
sp
WITH
{GAP_ANONYMIZATION_NAME}
I
HAD
TO
HAVE
A
LOT
OF
CHATS
WITH
HER
AND
SAID
WELL
sp
YOU
sp
YOU'VE
GOT
TO
sp
PROVE
sp
THAT
YOU
CAN
sp
REBOUND
FROM
THIS
sp
YEAH
sp
YOU'VE
JUST
TAKEN
A
KNOCK
sp
YOU
DIDN'T
GET
THE
JOB
sp
IT'S
NOT
TO
SAY
A
JOB
WON'T
COME
UP
sp
AGAIN
NOW
WHAT
YOU
GON
NA
DO
GIVE
UP
sp
OR
sp
KEEP
TRYING
sp
AND
SHE'S
KEPT
TRYING
AND
sp
THAT'S
sp
WHAT
MAKES
ME
sp
THINK
sp
SHE'S
sp
GOT
{NS}
I
GOT
IT
HERE
sp
BUT
sp
SHE'S
NOT
sp
I'M
NOT
SAYING
SHE'S
HASN'T
GOT
A
LOT
sp
TO
sp
LEARN
sp
{GAP_ANONYMIZATION_NAME}
YEAH
BUT
SHE'S
ONLY
sp
GOT
AS
MUCH
TO
LEARN
AS
sp
THE
GIRL
THAT
sp
{GAP_ANONYMIZATION_NAME}
GIRL
{NS}
SEVENTH
sp
OF
FEB
sp
SEVENTH
sp
OF
FEB
{NS}
sp
YOU
sp
CAN
MAKE
A
JUDGEMENT
AFTER
THAT
sp
IF
YOU'RE
NOT
IMPRESSED
sp
AFTER
THE
sp
HAVE
sp
YOU
WORKED
sp
WITH
sp
HER
sp
IN
sp
THE
FIELD
{NS}
WITH
THE
GREATEST
RESPECT
{GAP_ANONYMIZATION_NAME}
YOU
sp
CAN'T
sp
ACTUALLY
{NS}
COS
sp
YOU
HAVEN'T
WORKED
WITH
THAT
MANY
OF
THEM
HAVE
sp
YOU
sp
BUT
HORSES
FOR
COURSES
YOU
sp
SEE
THERE
ARE
{GAP_ANONYMIZATION_NAME}
NOT
AN
sp
OPTION
COS
HE
WON'T
MOVE
FROM
SCOTLAND
AND
THERE'S
NOT
REASON
WHY
HE
SHOULD
DO
AND
SO
YOU
CAN
FORGET
ANYBODY
NORTH
OF
sp
FORGET
ANYBODY
IN
{GAP_ANONYMIZATION_NAME}
AREA
sp
{GAP_ANONYMIZATION_NAME}
IF
YOU
DON'T
THINK
THAT
sp
THE
sp
GIRL
THAT
YOU'VE
INTERVIEWED
sp
IS
GON
NA
DO
AS
GOOD
A
JOB
AS
{GAP_ANONYMIZATION_NAME}
sp
WELL
IT
DEPENDS
IN
WHICH
AREA
sp
THIS
sp
GIRL'S
sp
QUITE
sp
SWITCHED
sp
ON
ON
sp
THE
TOUR
sp
OPERATOR
sp
SIDE
sp
WELL
SHE'S
sp
WORKED
sp
SHE
WORKS
FOR
A
TOUR
OPERATOR
sp
SHE
WORKED
FOR
A
SHE'S
WORKED
IN
A
NUMBER
OF
DIFFERENT
AREAS
sp
{NS}
SHE
HASN'T
sp
GONE
OUT
AND
SOLD
IT
THOUGH
HAS
sp
SHE
{NS}
FOR
ONE
OR
TWO
FAIRLY
sp
DECENT
NAMES
ER
sp
YEAH
sp
WELL
HER
HER
sp
TRAVEL
EXPERIENCE
IS
sp
FAIRLY
LATE
sp
YEAH
BUT
I
MEAN
THAT'S
NOT
NECESSARILY
AN
sp
ISSUE
I
sp
MEAN
WHAT
DID
SHE
DO
FOR
B
M
W
CARS
SOLD
sp
CARS
sp
IT'S
sp
NOTHING
LIKE
sp
WHAT
sp
WE'RE
sp
DOING
SHE'S
FINANCING
ON
CARS
sp
WELL
IT'S
NOTHING
sp
LIKE
sp
IT
sp
IS
sp
IT
sp
{NS}
WELL
YOU
SEE
sp
IN
AN
IDEAL
SITUATION
sp
{NS}
sp
OF
sp
THE
sp
SIX
PEOPLE
I'VE
GOT
ON
THE
SECOND
LIST
sp
THERE'S
BETTER
sp
QUALITY
PEOPLE
THERE
BUT
THEY'VE
GOT
sp
ABSOLUTELY
ZERO
sp
EXPERIENCE
sp
BUT
WE'RE
NOT
THE
SORT
OF
COMPANY
WHO
CAN
TAKE
THESE
PEOPLE
ON
sp
AND
sp
TRAIN
sp
THEM
sp
REALLY
I'D
AGREE
WITH
{GAP_ANONYMIZATION_NAME}
sp
THERE
sp
SO
sp
YOU
KNOW
WE'RE
sp
STUCK
sp
BETWEEN
A
sp
ROCK
AND
A
HARD
PLACE
YEAH
BUT
AT
THE
END
OF
THE
DAY
IS
SHE
sp
IS
SHE
BETTER
sp
OR
sp
WORSE
THAN
{GAP_ANONYMIZATION_NAME}
sp
YEAH
sp
I
WOULD'VE
PUT
THEM
ON
THE
SAME
LEVEL
IN
ALL
HONESTY
sp
{GAP_ANONYMIZATION_NAME}
sp
WHERE
DO
YOU
PUT
THEM
THEN
{GAP_ANONYMIZATION_NAME}
sp
I
WOULD
sp
GO
FOR
{GAP_ANONYMIZATION_NAME}
EVERY
TIME
BETTER
sp
THE
sp
DEVIL
YOU
sp
KNOW
FOR
THAT
REASON
ALONE
sp
REALLY
sp
IN
MANY
WAYS
I
WISH
sp
WE'D
TAKEN
ON
THAT
sp
GIRL
NOW
sp
WHO
WE
SAW
RIGHT
sp
AT
THE
VERY
sp
BEGINNING
sp
WITH
{GAP_ANONYMIZATION_NAME}
FUCKING
HELL
sp
WHAT
{GAP_ANONYMIZATION_NAME}
OH
I
sp
DON'T
THINK
SHE
WAS
RIGHT
{GAP_ANONYMIZATION_NAME}
EITHER
sp
SORRY
OLD
SON
YEAH
YOU
SEE
BUT
WHEN
I
WAS
SEEING
THEM
ONE
AFTER
THE
OTHER
TENS
AND
TWENTIES
sp
YOU
DON'T
SEE
THE
DROSS
YOU
SEE
sp
{GAP_ANONYMIZATION_NAME}
WELL
I
KNOW
I
DON'T
sp
SEE
{NS}
sp
NOBODY'S
CRITICISING
YOU
{GAP_ANONYMIZATION_NAME}
NOBODY'S
MAKING
I'M
NOT
MAKING
A
CRITICISM
OF
HER
sp
COS
AT
THE
END
OF
THE
DAY
sp
RIGHT
sp
IF
WE
NOW
TALKING
THE
SCENARIO
THAT
WE'RE
PAINTING
NOW
sp
LET'S
TAKE
THIS
{GAP_ANONYMIZATION_NAME}
GIRL
ON
sp
NOT
{GAP_ANONYMIZATION_NAME}
GIRL
{GAP_ANONYMIZATION_NAME}
GIRL
ON
sp
RIGHT
sp
YOU
CAN
sp
HAVE
sp
{GAP_ANONYMIZATION_NAME}
sp
COS
SHE'S
FAR
MORE
IMPRESSIVE
sp
YOU
WOULD
HAVE
HAD
IF
YOU
PLAYED
THE
SCENARIO
BACK
sp
TAKE
YOURSELF
BACK
IN
TIME
sp
WHEN
WE
sp
INTERVIEWED
THIS
BIRD
{GAP_ANONYMIZATION_NAME}
sp
YOU
WOULD
HAVE
HAD
sp
{GAP_ANONYMIZATION_NAME}
WELL
I
WOULD
HAVE
HAD
HER
WELL
I
GOT
TA
SAY
I
I
I
NOT
IN
THE
BIBLICAL
SENSE
BUT
YOU
sp
KNOW
sp
WHAT
I
MEAN
sp
I
WAS
QUICK
TO
SNAP
sp
HER
UP
BEFORE
YOU
CHANGED
YOUR
MIND
sp
{GAP_ANONYMIZATION_NAME}
SHE
WASN'T
RIGHT
FOR
NATIONAL
ACCOUNTS
AT
THAT
TIME
SHE'D
BEEN
GOOD
IN
THE
GROUPS
ROLE
{NS}
sp
YEAH
BUT
YOU
HAVEN'T
GOT
THE
RIGHT
PEOPLE
NOW
HAVE
YOU
HE
sp
HASN'T
GOT
ANYBODY
NOW
{NS}
NO
WHAT
I'M
SAYING
IS
WE'D
HAVE
THE
RIGHT
PEOPLE
IF
WE
PAY
MORE
MONEY
sp
THAT'S
THE
sp
CORE
OF
THE
PROBLEM
THAT'S
MOVING
sp
THE
FLIPPING
GOALPOSTS
sp
ISN'T
IT
{NS}
I
THINK
THE
THING
YOU
sp
HAVE
sp
TO
sp
SAY
sp
THAT
{GAP_ANONYMIZATION_NAME}
AS
sp
FAR
sp
AS
I'M
CONCERNED
sp
FROM
WHAT
sp
I'VE
sp
SEE
sp
OF
HER
SO
FAR
AND
I
HAVEN'T
WORKED
WITH
HER
IN
THE
sp
FIELD
sp
YET
sp
BUT
sp
FAR
BRIGHTER
SPARK
IN
YOUR
DEPARTMENT
THAN
THAT
ONE
WE
INTERVIEWED
THE
OTHER
DAY
sp
ALL
I'M
SAYING
{GAP_ANONYMIZATION_NAME}
IS
I'VE
GOT
TO
HAVE
PEOPLE
I'VE
GOT
CONFIDENCE
IN
ME
BECAUSE
AT
THE
END
OF
THE
DAY
I'M
RESPONSIBLE
WELL
THIS
RIGHT
WELL
I
KNOW
THAT
{GAP_ANONYMIZATION_NAME}
I
KNOW
sp
THAT
{GAP_ANONYMIZATION_NAME}
sp
ALL
I'M
TRY
sp
WE'RE
ONLY
SPEAKING
FROM
THE
BEST
INTERESTS
HERE
sp
SPEAKING
FROM
THE
BLOODY
HEART
RATHER
THAN
THE
HEAD
PROBABLY
HERE
sp
BUT
sp
WE
sp
WE
DO
WANT
TH
sp
WE
DO
WANT
THE
BEST
sp
BUT
IT'S
sp
THE
OLD
OLD
STORY
sp
IT'S
sp
BOTCHING
IT
UP
ISN'T
IT
IT'S
sp
FUDGING
IT
IT'S
TRYING
TO
sp
FIT
A
sp
SQUARE
PET
INTO
A
ROLE
{NS}
COS
WE
PAY
CRAP
MONEY
sp
{NS}
Y'KNOW
sp
YEAH
IF
AT
THE
END
sp
OF
THE
DAY
IT'S
sp
A
sp
QUICK
FIX
sp
THEN
YEAH
QUICK
F
IF
A
THE
END
OF
THE
DAY
IT'S
A
QUICK
sp
FIX
WE
MAY
AS
WELL
TAKE
SOMEBODY
WE'VE
sp
GOT
sp
YEAH
sp
EXACTLY
sp
COS
AT
LEAST
sp
THEY
sp
KNOW
THE
CULTURE
{NS}
CULTURE
THEY
KNOW
WHAT
AN
AGENT
LOOKS
LIKE
AND
THEY
sp
KNOW
WHAT
A
TOUR
OPERATOR
LOOKS
sp
LIKE
AND
THEY
KNOW
{GAP_ANONYMIZATION_NAME}
AND
THEY
sp
KNOW
sp
ONE
OR
TWO
OTHER
PEOPLE
AROUND
AND
SO
sp
ON
sp
AND
SO
FORTH
sp
THEY
ALSO
sp
KNOW
sp
WHAT'S
sp
EXPECTED
OF
sp
THEM
{NS}
sp
OKAY
sp
WE'LL
sp
SET
sp
THE
sp
DEADLINE
sp
AT
THIRTY
sp
ONE
JANUARY
RIGHT
OKAY
DO
YOU
WANT
sp
TO
DICTATE
IT
sp
TO
ME
{GAP_ANONYMIZATION_NAME}
{NS}
IT
WAS
sp
AGREED
THAT
sp
THIRTY
ONE
sp
JANUARY
WOULD
BE
SET
AS
A
DEADLINE
sp
FOR
RECRUITING
sp
NATIONAL
ACCOUNT
EXECS
sp
PENDING
A
sp
SALARY
sp
REVIEW
sp
ARE
THESE
NATIONAL
ACCOUNT
OR
KEY
ACCOUNT
sp
KEY
sp
ACCOUNT
sp
KEY
ACCOUNT
sp
THANK
sp
YOU
sp
RIGHT
I'LL
JUST
sp
PUT
sp
NATIONAL
ACCOUNT
sp
EXECS
sp
KEY
ACCOUNT
EXECS
RIGHT
OKAY
sp
ALRIGHT
WELL
I
THINK
sp
WELL
I
THINK
ACTUALLY
WELL
I
KNOW
WE'VE
DRONED
ON
ABOUT
IT
FOR
HALF
AN
HOUR
BUT
I
THINK
IT'S
WORTH
A
DISCUSSION
sp
TO
sp
BE
QUITE
HONEST
DON'T
sp
YOU
I
KNOW
IT
IS
IT'S
NOT
EXACTLY
sp
DOING
A
LOT
FOR
ME
EITHER
sp
BUT
sp
ER
sp
COS
IT
GETS
RAISED
EVERY
BLOODY
MANAGEMENT
MEETING
sp
BUT
sp
I
THINK
HAVING
DISCUSSED
THE
sp
MATTER
sp
WE'VE
ACTUALLY
OPENED
OURSELVES
OUT
A
FEW
MORE
OPTIONS
THAN
WE
PROBABLY
THOUGHT
WE
HAD
sp
YEP
sp
RIGHT
sp
AND
I
THINK
THAT'S
{NS}
IT'D
BE
NICE
TO
HAVE
{GAP_ANONYMIZATION_NAME}
AND
SAY
{GAP_ANONYMIZATION_NAME}
IN
sp
TOGETHER
sp
WELL
LET'S
SEE
YOU
SEE
AT
THE
END
OF
THE
DAY
{GAP_ANONYMIZATION_NAME}
WILL
PROBABLY
SUIT
sp
YOU
BETTER
sp
ER
sp
COS
SHE'S
QUITE
MATURE
ISN'T
SHE
FOR
HER
AGE
sp
YEAH
sp
THAT'S
JUST
BECAUSE
SHE'S
MARRIED
TO
AN
OLDER
MAN
sp
BASICALLY
sp
ER
sp
SHE'S
sp
I
KNOW
IT'S
A
SWEEPING
GENERALISATION
BUT
IT
IS
IT
IS
A
sp
FACT
sp
THAT
sp
AND
AND
SHE'S
MORE
YOUR
TYPE
{GAP_ANONYMIZATION_NAME}
sp
WHAT
DOES
sp
THAT
sp
MEAN
sp
WELL
sp
SHE'S
sp
QUIET
AND
sp
QUITE
STEADY
sp
WELL
sp
WE
HAVE
sp
TO
BE
WE
HAVE
TO
BE
BECAUSE
ERM
I
KNOW
YOU
DO
IT'S
NOT
DON'T
GET
TOUCHY
OLD
PAL
sp
IT'S
NOT
A
CRITICISM
sp
YOU
DO
IN
{NS}
ACCOUNT
MANAGEMENT
sp
IS
A
DIFFERENT
DISCIPLINE
THAN
FIELD
SALES
sp
ACCOUNT
MANAGEMENT
IS
A
A
LOT
ABOUT
FILES
AND
BACKUP
AND
ADMINISTRATION
AND
SORTING
THIS
OUT
AND
SORTING
THAT
OUT
sp
YEAH
IT
IS
sp
IT'S
GOING
OUT
AND
DOING
THE
BUSINESS
AS
WELL
BUT
IT'S
GOT
TA
HAVE
A
LOT
MORE
INTELLECTUAL
sp
INPUT
ER
sp
IN
sp
YOU
KNOW
IN
TERMS
OF
sp
HAVING
A
HAVING
A
GREATER
INSIGHT
INTO
HOW
A
COMPANY
WORKS
sp
HOW
AN
AIRLINE
sp
OPERATES
HOW
THE
MARKETING
sp
DEPARTMENT
OPERATES
AND
SO
sp
FORTH
sp
WHY
DO
YOU
THINK
I
WHY
DO
YOU
THINK
I
GAVE
YOU
THE
FUCKING
JOB
sp
EH
sp
NATIONAL
ACCOUNTS
DEPARTMENT
sp
YOU
KNOW
sp
{GAP_ANONYMIZATION_NAME}
WOULD'VE
STRUGGLED
IN
THAT
JOB
sp
HE'D
BE
THE
FIRST
TO
ADMIT
IT
I'M
sp
STRUGGLING
sp
IN
THIS
sp
ONE
sp
YOU
KNOW
IT
IS
YOU
DO
NEED
THAT
QUALITY
PEOPLE
WHO
HAVE
A
BIT
OF
INSIGHT
sp
BUT
{GAP_ANONYMIZATION_NAME}
GOT
sp
A
LOT
OF
THOSE
sp
YEAH
SHE'S
GOT
A
LOT
OF
sp
THOSE
sp
WHAT
WHAT'S
THE
WORD
sp
SKILLS
sp
NOT
NECESSARILY
SKILLS
SHE'S
GOT
A
LOT
OF
THOSE
sp
ERM
sp
DISCIPLINES
sp
ERM
DO
sp
YOU
THINK
THEY'VE
sp
COME
ON
THEN
sp
SINCE
sp
WE
INTERVIEWED
HERE
sp
COS
IT'S
SAD
IN
MY
sp
OPINION
sp
THAT
GOING
BACK
TO
WHERE
WE
WERE
sp
SEVERAL
sp
MONTHS
sp
AGO
sp
BECAUSE
WE
SET
OUT
{NS}
sp
OUT
TO
ATTRACTING
sp
HIGHER
QUALITY
sp
PEOPLE
sp
PAYING
THEM
MORE
sp
MONEY
AND
sp
WE'VE
COME
BACK
AGAIN
sp
TO
BASICALLY
sp
SEEING
THE
PEOPLE
WHO
WE
SAW
IN
sp
THE
FIRST
INSTANCE
sp
YEAH
BUT
TIME'S
HAVE
CHANGED
sp
{GAP_ANONYMIZATION_NAME}
THINGS
HAVE
CHANGED
sp
SINCE
THEN
sp
YOU'VE
sp
ONLY
GOT
TA
LOOK
IN
THE
BACK
sp
OF
THE
T
sp
T
G
sp
BECAUSE
THERE'S
NOW
FOUR
sp
PAGES
OF
JOBS
sp
COMPARED
TO
HALF
A
sp
PAGE
sp
THAT'S
sp
WHY
sp
ALL
sp
THESE
PEOPLE
sp
CAN
NOW
ASK
FOR
sp
MORE
sp
MONEY
sp
EIGHTEEN
MONTHS
sp
AGO
sp
THEY
sp
WOULDN'T
sp
HAVE
BEEN
ASKING
FOR
sp
MORE
MONEY
THEY
WOULDN'T
HAVE
DARED
sp
WELL
YOU
WOULDN'T
HAVE
sp
GOT
{GAP_ANONYMIZATION_NAME}
AND
{GAP_ANONYMIZATION_NAME}
ER
WHEN
YOU
DID
sp
NO
sp
EXACTLY
sp
NO
sp
YOU
WOULDN'T
GET
THEM
NOW
YOU
WOULDN'T
GET
THEM
TODAY
WOULDN'T
GET
THEM
TODAY
NO
TELL
YOU
TO
STUFF
sp
YOU
sp
KNOW
GET
STUFFED
sp
I
sp
THINK
I
THINK
sp
WE
sp
KNOW
WHERE
WE'RE
COMING
FROM
THERE
AND
I
MEAN
THAT'S
sp
WORTHWHILE
sp
POINT
SIX
sp
HE
SAYS
QUICKLY
sp
WHAT
DOES
THAT
MEAN
sp
POINT
SIX
sp
POINT
SIX
sp
MEANS
THAT
sp
WH
sp
JUST
TO
REMIND
YOU
THAT
WHEN
WE
HAD
THE
SALES
CONFERENCE
sp
WE
DID
PROMISE
THESE
YES
I
sp
KNOW
sp
I
REMEMBER
THAT
sp
THAT'S
WHAT
I
THOUGHT
sp
IT
sp
MAY
BE
I
sp
THOUGHT
ABOUT
IT
LAST
NIGHT
AND
I
WAS
LAYING
AWAKE
ALL
LAST
NIGHT
THINKING
sp
ABOUT
IT
sp
SO
WAS
I
sp
I
THINK
WE
sp
I
THINK
THE
ONLY
WAY
sp
WE
CAN
ACTUALLY
REALLY
DO
THIS
sp
IS
IS
TO
PICK
ONE
FROM
sp
{GAP_ANONYMIZATION_NAME}
AREA
sp
ONE
FROM
YOUR
AREA
sp
ONE
FROM
{GAP_ANONYMIZATION_NAME}
AREA
sp
AND
ONE
sp
FROM
EUROPE
sp
AND
sp
JUST
sp
HAVE
ER
sp
ALMOST
ARBITRARY
sp
ER
DECISION
sp
BUT
JUSTIFY
IT
sp
FUCKING
sp
HELL
sp
{NS}
sp
WE
HAVE
TO
COME
TO
AN
ARBITRARY
DECISION
AND
THEN
sp
JUSTIFY
IT
YES
sp
SO
IT
LOOKS
KOSHER
AND
sp
I
THINK
WHAT
WE
SHOULD
HAVE
IS
A
FIFTH
sp
PERSON
WHICH
IS
AN
OUTSTANDING
SALES
AWARD
OR
SOMETHING
LIKE
sp
THAT
WHICH
COVERS
ALL
REGIONS
sp
COS
IN
EUROPE
YOU
{OOV}
YOU
sp
WOULDN'T
sp
VOTE
sp
FOR
ANY
OF
THEM
WOULD
YOU
sp
I
sp
DON'T
THINK
THERE'S
ANY
QUESTION
ABOUT
sp
THAT
sp
WE'LL
sp
MAKE
sp
A
sp
CASE
THAT
HE
CAN'T
WE'LL
KICK
HIM
IN
THE
GROIN
sp
IF
sp
HE
QUESTIONS
sp
IT
sp
YOUR
AREA'S
GOT
sp
HAVE
ONE
GOT
sp
HAVE
sp
ONE
ERM
AND
sp
WE
HAVE
ER
sp
ONE
I
THINK
{GAP_ANONYMIZATION_NAME}
DESERVES
SOMETHING
sp
ER
sp
I
sp
THINK
ERM
sp
ONE
OTHER
PERSON
MAY
BE
DESERVES
SOMETHING
sp
WHO
THAT
IS
sp
GOD
KNOWS
WHO
sp
BUT
I
MEAN
{GAP_ANONYMIZATION_NAME}
IS
GON
NA
STRUGGLE
sp
COS
HE
AIN'T
HAD
MANY
PEOPLE
FOR
VERY
LONG
sp
HAS
HE
sp
THE
ONLY
PERSON
HE'S
HAD
THROUGH
THE
sp
TR
THE
sp
TURBULENCE
AND
TURMOIL
OF
sp
THE
LAST
YEAR
IS
{GAP_ANONYMIZATION_NAME}
AND
YOU
sp
WOULDN'T
GIVE
HER
sp
A
{NS}
sp
YOU
WOULDN'T
sp
GIVE
HER
ANYTHING
sp
SHOULD
HAVE
IT
sp
I
DON'T
SEE
WHAT'S
sp
WRONG
WITH
{GAP_ANONYMIZATION_NAME}
FRANKLY
sp
SHE'S
sp
BEEN
THROUGH
IT
ALL
sp
AND
SHE'S
HUNG
sp
ON
IN
sp
THERE
sp
WHICH
IS
sp
A
VERY
ER
{NS}
sp
DON'T
PRE
JUDGE
IT
{GAP_ANONYMIZATION_NAME}
HAS
GOT
TA
DECIDE
sp
YOU'VE
GOT
TA
DECIDE
YOUR
AREA
sp
{GAP_ANONYMIZATION_NAME}
sp
THAT'S
ONE
NORTH
ONE
SOUTH
sp
EUROPE
sp
{NS}
WELL
WE
COULD
BEAT
ABOUT
THE
BUSH
BUT
THERE'S
NOT
A
SINGLE
REP
ON
THE
ROAD
THAT
EVER
GETS
OUT
THE
OFFICE
SO
sp
{GAP_ANONYMIZATION_NAME}
GOT
TA
WIN
IT
COS
I
ACTUALLY
SAW
I
ACTUALLY
WE
sp
I
ACTUALLY
sp
SAW
HER
GO
OUT
AND
SEE
sp
A
sp
CUSTOMER
SO
SHE
MUST
SHE
sp
MUST
sp
BE
ER
sp
SHE
SAW
TWO
WITH
YOU
WELL
SHE
SAW
SIX
WITH
ME
sp
RIGHT
THAT'S
EIGHT
TIMES
MORE
THAN
ANY
OF
THE
REST
OF
THEM
HAVE
SEEN
SO
I
MEAN
THAT'S
ER
sp
THAT'S
NOT
FAIR
{GAP_ANONYMIZATION_NAME}
sp
DOES
A
GOOD
sp
JOB
YEAH
sp
{NS}
SO
sp
ER
{GAP_ANONYMIZATION_NAME}
IS
A
WASTE
OF
SPACE
SO
sp
AND
HE
WORKS
HE
WORKS
FOR
{GAP_ANONYMIZATION_NAME}
SO
sp
ER
THAT'S
sp
STUFF
sp
IT
sp
YOU
PICK
WHO
YOU
WANT
BUT
YOU
GOT
TA
JUSTIFY
IT
AND
ER
AND
sp
THEN
sp
SO
sp
SO
OKAY
FOR
ARGUMENTS
SAKE
YOU
PICK
sp
{GAP_ANONYMIZATION_NAME}
sp
SAY
sp
FOR
ARGUMENTS
SAKE
{GAP_ANONYMIZATION_NAME}
PICKS
sp
{GAP_ANONYMIZATION_NAME}
{GAP_ANONYMIZATION_NAME}
IS
PICKED
sp
IN
sp
ER
EUROPE
ER
sp
THAT'S
sp
THREE
sp
ER
sp
OUTSTANDING
ACHIEVEMENT
AWARD
ER
sp
DREAMT
sp
UP
sp
TITLE
sp
{GAP_ANONYMIZATION_NAME}
SAY
ER
sp
AND
THEN
sp
RUNNER
UP
TO
THAT
sp
OR
SOMETHING
LIKE
THAT
{GAP_ANONYMIZATION_NAME}
OR
SOMETHING
LIKE
THAT
sp
YEAH
YEAH
I
sp
THINK
sp
THAT
WOULD
BE
A
GOOD
MIX
sp
ACTUALLY
sp
AND
THEN
YOU
GOT
FIVE
sp
YEAH
sp
YEP
sp
WELL
sp
WE
sp
PROMISED
sp
THEM
sp
A
WEEK
IN
BALI
DIDN'T
sp
WE
HOW
sp
THE
FUCK
WE'LL
GET
sp
ROUND
sp
THAT
I
DON'T
sp
KNOW
WHAT
sp
THE
FIVE
OF
THEM
TOGETHER
sp
UNACCOMPANIED
sp
NO
THE
FIVE
sp
PLUS
PARTNERS
WE
SAID
DIDN'T
WE
PLUS
PARTNERS
YEAH
sp
AND
THERE
COULD
BE
ONE
OUTSTANDING
PERSON
OF
THE
YEAR
sp
{NS}
TELEPHONE
SALES
WHICH
sp
GOD
KNOWS
sp
I
WOULDN'T
WAN
sp
NA
sp
PICK
THAT
DEAR
OH
sp
DEAR
sp
WHO'D
WAN
NA
PICK
THAT
I
sp
THINK
THEY
OUGHT
A
DROP
RES
OUT
OF
IT
sp
IT'S
TOO
sp
COMPLICATED
ISN'T
IT
sp
CAN
sp
YOU
IMAGE
sp
ONE
SALES
sp
AGENT
sp
GETTING
A
sp
FLIPPING
sp
PRIZE
LIKE
sp
THAT
sp
{NS}
MENTAL
THERE'D
BE
A
sp
RIOT
sp
SO
sp
THAT
WAS
THAT
POINT
WAS
IT
{GAP_ANONYMIZATION_NAME}
YEP
sp
SO
sp
LET'S
SAY
WE
AWARD
FIVE
sp
FIVE
CATEGORIES
SHALL
I
PUT
THAT
DOWN
sp
FIVE
CATEGORIES
OF
AWARD
sp
FOR
NINETEEN
NINETY
THREE
PERFORMANCE
sp
ER
sp
AWARDED
AT
SALES
sp
CONFERENCES
sp
YEAH
sp
I
ACTUALLY
sp
THINK
{GAP_ANONYMIZATION_NAME}
THAT
sp
I
sp
KNOW
IT
IS
MORE
COMPLICATED
sp
AND
MESSY
BUT
I
sp
THINK
sp
THAT
SHE
SHOULD
sp
PICK
sp
SOMEONE
sp
FROM
RES
sp
I
sp
THINK
YOU'VE
GOT
TO
sp
KEEP
ER
sp
YOU'VE
GOT
sp
TO
KEEP
THAT
MOMENTUM
GOING
sp
BECAUSE
sp
YEAH
WELL
I'LL
SPEAK
TO
{GAP_ANONYMIZATION_NAME}
ABOUT
IT
BY
ALL
MEANS
BUT
sp
I'M
NOT
QUITE
SURE
HOW
THE
HELL
SHE'S
GON
NA
BE
ABLE
TO
sp
DO
IT
sp
YEAH
{NS}
KNOW
sp
IT'S
sp
DIFFICULT
sp
NO
IT'S
ALRIGHT
THERE
MIGHT
BE
A
WAY
I
MEAN
I
COULD
BE
WRONG
sp
I
COULD
BE
WRONG
sp
{NS}
sp
I
sp
KNOW
IT
IS
MORE
COMPLICATED
sp
AND
sp
MESSY
BUT
I
sp
THINK
sp
THAT
SHE
SHOULD
sp
PICK
sp
SOMEONE
sp
FROM
RES
sp
I
sp
THINK
YOU'VE
GOT
TO
sp
KEEP
ER
sp
YOU'VE
GOT
sp
TO
KEEP
THAT
MOMENTUM
GOING
sp
BECAUSE
sp
YEAH
WELL
I'LL
SPEAK
TO
{GAP_ANONYMIZATION_NAME}
ABOUT
IT
BY
ALL
MEANS
BUT
sp
I'M
NOT
QUITE
SURE
HOW
THE
sp
HELL
SHE'S
GON
NA
BE
ABLE
TO
sp
DO
IT
sp
YEAH
{NS}
KNOW
sp
IT'S
sp
DIFFICULT
sp
NO
IT'S
ALRIGHT
THERE
MIGHT
BE
A
WAY
I
MEAN
I
COULD
BE
WRONG
sp
I
COULD
BE
WRONG
sp
RIGHT
{GAP_ANONYMIZATION_NAME}
HAVING
PUT
THEM
UNDER
THE
BANNER
sp
CLEAR
BANNER
OF
SALES
YOU
KNOW
sp
YEAH
sp
TO
BE
EXCLUDED
AND
THEN
YOU
KNOW
WHEN
ALL
THE
GLORY
S
AROUND
sp
THERE'S
NO
ONE
THERE
AGAIN
I'M
SURE
THAT'S
sp
THAT'S
GON
NA
WORK
sp
AGAINST
WHAT
YOU'VE
sp
BEEN
TRYING
TO
DO
SINCE
YOU
GOT
HERE
sp
YOU
KNOW
MAYBE
WE
sp
PICK
SOMEONE
FROM
GROUPS
sp
WHO'VE
sp
BEEN
DOING
A
LOT
OF
GOOD
sp
WORK
LATELY
PERHAPS
sp
{GAP_ANONYMIZATION_NAME}
OR
SOMETHING
sp
OR
sp
{GAP_ANONYMIZATION_NAME}
sp
YOU
sp
KNOW
SOME
sp
SOMETHING
LIKE
THAT
sp
JUST
ER
sp
SO
sp
THEY'RE
NOT
LEFT
OUT
THE
FRAME
sp
YOU'RE
sp
GON
NA
WANT
TO
SUPPORT
SOMEONE
sp
IN
sp
GROUPS
AREN'T
sp
YOU
sp
SORRY
sp
YOU'RE
GON
NA
WANT
TO
SUPPORT
SOMEONE
IN
GROUPS
WITH
sp
THE
CHANGES
COMING
sp
ON
BOARD
KNOW
sp
WHAT
I
MEAN
sp
ALRIGHT
sp
ALRIGHT
LET
ME
SPEAK
SEPARATELY
TO
{GAP_ANONYMIZATION_NAME}
ABOUT
THAT
sp
WHAT
ABOUT
ER
{NS}
THEN
{GAP_ANONYMIZATION_NAME}
sp
{GAP_ANONYMIZATION_NAME}
WELL
THE
{GAP_ANONYMIZATION_NAME}
HAVE
AGREED
sp
THE
CONTRACT
sp
ER
sp
I
sp
DID
BRING
IT
WITH
ME
TO
GIVE
sp
TO
{GAP_ANONYMIZATION_NAME}
BUT
sp
OBVIOUSLY
sp
I'LL
HAVE
TO
SEND
sp
IT
sp
NOW
I'VE
sp
GOT
sp
THE
sp
PHONE
sp
NUMBER
sp
ER
IT'S
JUST
sp
A
CASE
sp
NOW
sp
OF
ER
sp
GETTING
ON
AND
GETTING
IT
ADVERTISED
sp
AND
MARKETING
IT
sp
BUT
IT'S
ALL
BEEN
sp
SIGNED
sp
IS
THE
{NS}
LEDGER
LINE
YEAH
sp
ARE
WE
MARKETING
IT
THEN
sp
THROUGH
ALL
THE
sp
LITERATURE
THE
sp
{GAP_ANONYMIZATION_NAME}
PRODUCE
{GAP_ANONYMIZATION_NAME}
NOT
DOING
A
BROCHURE
THEN
sp
HUH
OH
{GAP_ANONYMIZATION_NAME}
sp
GOT
TO
sp
PRODUCE
sp
A
FEW
SHEETS
OF
STUFF
sp
AND
WE'VE
GOT
TA
GET
THE
ADDRESSES
OF
THE
{GAP_ANONYMIZATION_NAME}
BASES
AND
sp
GET
IT
DISTRIBUTED
AND
IT'S
A
TASK
I'M
GON
NA
sp
PASS
sp
ON
TO
BUT
THE
{GAP_ANONYMIZATION_NAME}
DON'T
sp
DO
THEIR
OWN
BROCHURE
sp
TH
sp
YEAH
THEY
DO
SERVICES
sp
BOOKING
sp
SERVICES
sp
YEAH
sp
WE
WE
HE'S
GIVING
US
FREE
ADVERTISING
IN
THERE
sp
FOR
{NS}
ISSUE
sp
ANYWAY
sp
W
sp
WHERE
DO
THEY
RING
WHAT
NUMBER
DO
sp
THEY
RING
ERM
sp
I
DON'T
WANT
THE
NUMBER
WHERE
IS
IT
sp
NORWICH
sp
OH
IT'S
IN
NORWICH
IS
IT
sp
YEAH
sp
THEY
WANTED
TO
sp
PUT
IT
IN
NORWICH
sp
{NS}
sp
WELL
sp
FAIR
ENOUGH
I
sp
JUST
sp
HOPE
sp
SHE'S
sp
GOT
sp
IT
sp
RIGHT
sp
COS
I'VE
EXPLAINED
IT
ALL
sp
TO
sp
HER
AND
sp
SH
sp
WELL
TO
BE
QUITE
HONEST
I
THINK
THE
REASON
SHE
WANTED
IT
IN
NORWICH
WAS
sp
COS
sp
GLASGOW
RE
OVER
LOADED
AS
IT
WAS
I
THINK
sp
AND
THEY
HAD
TO
LEARN
NEW
SKILLS
AND
STAFF
SUPPORT
AND
THEREFORE
IT
MIGHT
NOT
BE
A
sp
GOOD
IDEA
TO
HAVE
THEM
{NS}
AS
WELL
sp
RIGHT
SO
sp
THAT'S
FINE
SO
I'VE
GOT
THE
NUMBER
I'VE
GOT
sp
THINGS
SIGNED
THEY'VE
GOT
THE
RATES
sp
CAN
HANDLE
IT
sp
YOU
KNOW
sp
SHE'S
sp
ALL
READY
TO
GO
AND
sp
GET
THE
ADVERTISING
IN
AND
THAT
SHOULD
sp
START
AND
WHEN
DOES
THAT
START
THEN
sp
WELL
IT'S
sp
IT'S
sp
IT'S
STARTED
sp
REALLY
sp
WHAT
DO
YOU
MEAN
IT'S
STARTED
sp
WELL
AT
sp
FIRST
sp
OF
FEBRUARY
sp
IS
IT
sp
YEAH
sp
PAPER
WORK'S
ALL
sp
BEEN
SIGNED
sp
NOW
sp
AND
WHAT'S
IT
CALLED
sp
LEISURE
LINE
OR
{NS}
YEAH
sp
LEISURE
sp
LINE
sp
ALRIGHT
sp
OKAY
sp
CASH
sp
ER
CHEQUE
OR
CREDIT
CARD
sp
AND
THEN
sp
I
SAID
TO
YOU
{GAP_ANONYMIZATION_NAME}
THAT'S
REALLY
SOME
sp
IT'S
REALLY
A
SPECIAL
sp
MARKET
sp
THAT
sp
LEISURE
sp
LINE
{NS}
IT'S
A
SPECIAL
sp
MARKET
sp
WELL
NO
sp
NOT
ONCE
IT'S
SET
UP
sp
IT
sp
RUNS
ITSELF
sp
DOESN'T
IT
sp
WELL
SOMEONE'S
GOT
sp
TA
sp
LIAISE
sp
WITH
sp
THE
{GAP_ANONYMIZATION_NAME}
SOMEONE'S
GOT
TO
sp
MAKE
SURE
THAT
sp
RE
ERM
sp
RES
ARE
UP
DATED
sp
WITH
RATES
YEAH
BUT
RATES
JUST
sp
GET
sp
{NS}
SO
sp
WHENEVER
WE
sp
UP
DATE
sp
THOSE
THEY
JUST
GET
sp
THE
NEW
sp
RATES
sp
YEAH
sp
BUT
I
MEAN
SOMEONE'S
GOT
TO
OPEN
IT
THEY'RE
NOT
GETTING
I
T
A
FLIGHTS
THEY'RE
GETTING
{NS}
FOR
sp
FULL
FARE
AREN'T
sp
THEY
NO
NO
sp
{GAP_ANONYMIZATION_NAME}
{NS}
MEGA
PASSENGERS
sp
COR
THIS
sp
LOOKS
A
sp
GOOD
sp
DEAL
sp
IT
IS
A
sp
GOOD
DEAL
sp
THAT'S
WHY
sp
{NS}
FUCKING
HELL
{GAP_ANONYMIZATION_NAME}
sp
IS
NOT
AS
GENEROUS
AS
THAT
sp
I
KNOW
IT'S
NOT
{NS}
{NS}
FULL
FARE
sp
{GAP_ANONYMIZATION_NAME}
IS
ONLY
FLIGHTS
{NS}
sp
OURS
ISN'T
sp
WHAT
sp
D
YOU
sp
MEAN
IT'S
sp
FLIGHTS
sp
{GAP_ANONYMIZATION_NAME}
IT'S
ANY
FLIGHT
sp
THIRTY
PERCENT
OFF
sp
OUR
sp
IS
sp
OFF
PEAK
sp
FLIGHTS
sp
{NS}
CLASS
sp
PLUS
A
TEN
POUND
BOOKING
sp
FEE
sp
SO
I
sp
CAN'T
REMEMBER
EVERYTHING
{GAP_ANONYMIZATION_NAME}
YOU
KNOW
sp
TEN
QUID
sp
BOOKING
sp
FEE
sp
I
sp
GOT
OUT
sp
OF
sp
THEM
AS
sp
WELL
SO
sp
IT'S
sp
BETTER
THAN
{GAP_ANONYMIZATION_NAME}
TEN
POUND
BOOKING
FEE
sp
YEAH
PER
BOOKING
sp
NOT
PER
PASSENGER
sp
PER
BOOKING
sp
SO
THEY'RE
GON
NA
PAY
TEN
QUID
FOR
BOOKING
sp
YEAH
sp
WELL
sp
ARIGHT
I'M
sp
K
{NS}
I'VE
JUST
sp
HAD
sp
LONG
sp
HAD
LONG
MEMORIES
OF
THE
{GAP_ANONYMIZATION_NAME}
YOU'VE
sp
DONE
WELL
I
THINK
YOU
sp
SO
WHAT
HAS
sp
THE
{GAP_ANONYMIZATION_NAME}
SAID
THEN
IS
THAT
A
NATIONAL
ACCOUNT
OR
IS
IT
sp
WELL
sp
I
SUPPOSE
ULTIMATELY
sp
IT
IS
IF
THEY
USE
THE
{NS}
YEAH
sp
THEY
sp
COME
IN
AS
A
NET
sp
FARE
OPERATOR
SOMEONE'S
GOT
TA
ORGANISE
ALL
THE
sp
LITERATURE
AND
THE
OH
WELL
MAYBE
YOU
DISCUSS
THAT
AT
YOUR
MEETING
ON
THE
SECOND
OF
FEBRUARY
YEAH
sp
COS
ER
WHERE
THAT
LIES
WITH
I'M
NOT
BOTHERED
WHO
IT
LIES
WITH
TO
sp
BE
QUITE
HONEST
sp
ER
sp
SO
WHAT
YOU'RE
SAYING
BASICALLY
ON
POINT
SEVEN
THEN
IS
IT'S
ALL
TICKETY
BOO
IS
IT
sp
YEAH
sp
YEAH
OPEN
sp
FOR
sp
BUSINESS
OPEN
FOR
BUSINESS
sp
COR
I'VE
sp
HEARD
THAT
PHRASE
BEFORE
IT'S
sp
ONLY
sp
TAKEN
sp
TWO
YEARS
sp
TO
sp
{NS}
STAFF
TRAVEL
POLICY
PART
EIGHT
sp
ERM
sp
WELL
sp
{NS}
{GAP_ANONYMIZATION_NAME}
sp
MADE
sp
HIS
sp
COMMENTS
sp
ABOUT
THAT
DOES
ANYBODY
REALLY
WANT
TO
HAVE
A
TWOPENNORTH
ON
THE
ERM
STAFF
TRAVEL
sp
COMMENT
sp
COS
sp
COS
{GAP_ANONYMIZATION_NAME}
sp
HAD
HER
TWOPENNORTH
PUT
THIS
TOGETHER
sp
BRILLIANTLY
BEFORE
sp
HE
LEFT
sp
WHERE
sp
IS
IT
THEN
sp
WHERE'S
sp
THE
sp
{NS}
sp
THESE
DOCUMENTS
sp
I
MEAN
IT
DEALS
WITH
sp
EV
sp
EVERYTHING
APART
FROM
sp
THE
MAIN
THINGS
ABOUT
sp
ONE
OF
THE
BIG
CHANGES
THAT
THEY
PROPOSE
IS
sp
THAT
{GAP_ANONYMIZATION_NAME}
SHOULD
BE
PUT
sp
ON
AN
EXACT
sp
PAR
sp
WITH
sp
{GAP_ANONYMIZATION_NAME}
sp
WITHIN
sp
{GAP_ANONYMIZATION_NAME}
sp
NOT
TH
sp
NOT
sp
TALKING
ABOUT
sp
TRAVEL
ON
sp
OTHER
CARRIERS
BUT
sp
WITHIN
{NS}
THE
SERVICE
CHARGES
WELL
sp
STANDARDISING
SERVICE
CHARGES
FOR
sp
TICKETS
sp
ER
THINGS
LIKE
FIRM
CONCESSIONS
sp
GOD
sp
ALMIGHTY
sp
ERM
sp
WHO
IS
GOING
TO
DECIDE
WHETHER
DENIM
SUITS
LOOK
sp
QUITE
sp
SMART
sp
I
sp
PUT
THAT
{GAP_ANONYMIZATION_NAME}
sp
SUGGESTED
THAT
sp
THEY
sp
BE
sp
ALLOWED
sp
AS
THEY
CAN
BE
QUITE
sp
SMART
SOMETHING
FROM
sp
THE
sp
SEVENTIES
sp
DRESS
WE
SHOULD
SERIOUSLY
LOOK
AT
MODIFYING
THIS
sp
RIGID
sp
CODE
OF
DRESS
sp
SOME
SPORTS
JACKETS
AND
DENIM
SUITS
ARE
QUITE
SMART
sp
AND
THESE
WOULD
BE
QUITE
ACCEPTABLE
TO
THE
{GAP_ANONYMIZATION_NAME}
GROUP
OF
sp
COMPANIES
sp
WHAT
IS
NOT
ACCEPTABLE
ARE
JEANS
WITH
sp
HOLES
IN
THE
KNEES
ETCETERA
sp
OH
WHEN
WE
TRAVEL
WITH
OTHER
AIRLINES
YOU
MUST
ABIDE
BY
THE
SPECIFIC
sp
CODE
OF
sp
DRESS
sp
YOU'RE
GON
NA
REALLY
CLOUD
THE
ISSUE
IF
YOU
sp
IF
YOU
S
IF
sp
YOU
SAY
sp
DENIM
S
ALLOWED
sp
GO
ON
TELL
HIM
WHAT
sp
I
sp
SAID
sp
DIRECTORS
{GAP_ANONYMIZATION_NAME}
YEAH
{NS}
DIRECTORS
POLICY
WOULD
BE
DEALT
WITH
SEPARATELY
sp
THIS
sp
WAS
sp
IN
{GAP_ANONYMIZATION_NAME}
PAPER
sp
ENTITLEMENT
FOR
DIRECTORS
TO
BE
REVIEWED
SEPARATELY
sp
RIGHT
IT
SAYS
HERE
sp
AS
NONE
OF
THE
DIRECTORS
ARE
SHAREHOLDERS
IN
THE
GROUP
sp
RIGHT
SURELY
THEY
ARE
EMPLOYEES
sp
YES
sp
THEY
ARE
sp
QUITE
sp
RIGHT
ANYWAY
IT'S
A
BIT
OF
A
sp
CAN
OF
WORMS
sp
THAT
sp
TO
sp
BE
QUITE
sp
HONEST
sp
I'LL
COLLECT
MY
P
FORTY
FIVE
LATER
sp
ON
sp
{NS}
sp
YOU
SHOULD
BE
sp
SO
sp
LUCKY
HAVE
sp
YOU
sp
SEEN
A
sp
PENCIL
SHARPENER
IN
sp
HERE
sp
HE'S
OBSESSED
BY
PENCIL
sp
SHARPENERS
THIS
sp
GUY
sp
YOU
SHOULD
sp
GET
A
PROPER
POSH
PENCIL
LIKE
I
HAVE
sp
YEAH
sp
THESE
ONES
KEEP
sp
BREAKING
WELL
YOU
SHOULD
GET
sp
ONE
sp
LIKE
THIS
sp
{GAP_ANONYMIZATION_NAME}
sp
COS
THIS
ONE
JUST
sp
DETACHED
OUT
LIKE
THAT
YOU
SEE
THE
sp
PENCIL
SHARPENER
S
ON
THE
END
sp
OH
THAT'S
sp
CLEVER
sp
JUST
SHARPEN
IT
UP
sp
PUT
IT
BACK
IN
sp
AND
RETRACT
sp
IT
sp
AND
YOU'VE
GOT
A
sp
SHARP
PENCIL
THE
BUSINESS
sp
WELL
I
GOT
sp
GIVEN
THESE
WHEN
I
WAS
A
REP
sp
AT
{GAP_ANONYMIZATION_NAME}
WHEN
sp
I
STARTED
sp
TEN
YEARS
AGO
AND
I'VE
STILL
GOT
HALF
A
DOZEN
sp
OF
THESE
sp
YOU
KNOW
sp
THAT'S
THAT'S
THE
DIFFERENCE
BETWEEN
US
sp
AND
sp
{GAP_ANONYMIZATION_NAME}
THAT'S
NOT
THE
sp
ONLY
DIFFERENCE
{NS}
PENCIL
FILL
OUT
sp
YOUR
ORDER
FORMS
sp
AH
YEAH
sp
COS
sp
THERE'S
sp
COMPUTER
GENERATED
AND
PICKED
UP
sp
GRAPHITE
FROM
PENCIL
sp
YEAH
sp
COS
sp
I
NOTICE
sp
YOU
DO
sp
EVERYTHING
IN
PENCIL
IN
YOUR
DIARY
sp
DON'T
YOU
THAT'S
RIGHT
AND
ER
{NS}
THEY
DID
ACTUALLY
sp
I'VE
LOST
THE
CLIP
sp
IT
SHOULD
ACTUALLY
HAVE
A
CLIP
sp
SO
THAT
YOU
sp
STICK
IT
IN
YOUR
INSIDE
POCKET
sp
HAS
ONE
GOT
A
RUBBER
IN
IT
AS
WELL
sp
IT'S
A
CLUTCH
PENCIL
sp
THE
BUSINESS
sp
THIS
IS
THIS
IS
THIS
IS
YONKS
AGO
sp
WE'RE
TALKING
ABOUT
OH
sp
FIFTEEN
sp
YEARS
sp
AGO
MAYBE
sp
FIFTEEN
YEARS
AGO
THAT'S
sp
THE
SORT
OF
sp
TECHNOLOGY
THAT
WE
WERE
{NS}
sp
WE
EVEN
GOT
ROUND
G
WE
sp
EVEN
GOT
ROUND
TO
GIVING
THEM
MOBILE
sp
PHONES
sp
WE
HAVEN'T
GOT
A
FAX
IN
THE
sp
SALES
sp
OFFICE
{NS}
YOURS
sp
TRULY
DID
A
BIT
OF
NEGOTIATION
ON
THAT
THIS
WEEK
sp
BUT
sp
MORE
OF
THAT
LATER
MAYBE
WHEN
WE
sp
HAVE
ER
sp
WE
HAVEN'T
GOT
ANY
A
O
B'S
SO
WHILE
WE'RE
ON
sp
THAT
SUBJECT
sp
I
DID
sp
JUST
ASK
sp
OUT
OF
sp
THE
sp
BLUE
sp
FAXED
ACROSS
sp
TO
sp
STANSTED
COS
sp
SHE'S
sp
WAITING
sp
FOR
sp
IT
OH
YEAH
I'LL
GET
sp
ONE
OF
THE
sp
GIRLS
sp
DOWNSTAIRS
sp
TO
sp
DO
sp
IT
CAN
I
sp
SHE'S
sp
GOT
sp
TA
FAX
IT
OVER
sp
TO
SOUTHAMPTON
COS
sp
I'VE
GOT
sp
THE
sp
MASTER
sp
SOUTHAMPTON
sp
IT'S
sp
TWENTY
sp
TO
sp
FOUR
sp
{NS}
ALRIGHT
WELL
I
sp
TELL
sp
YOU
WHAT
sp
WE'LL
HAVE
sp
A
sp
BREAK
sp
THEN
FOR
FIVE
sp
MINUTES
sp
BECAUSE
ER
sp
I
sp
FORGOT
sp
I
sp
NEED
sp
TO
PHONE
THE
sp
OFFICE
sp
{NS}
sp
I
sp
NEED
TO
sp
GO
sp
HOME
sp
SORRY
I
NEED
sp
TO
sp
GO
HOME
sp
GO
sp
HOME
THEN
YOU'RE
BLOODY
sp
WELCOME
TOLD
sp
TO
GO
sp
HOME
sp
WHAT
sp
HAVE
WE
GOT
sp
LEFT
SALES
SERVICES
HALF
AN
HOUR
sp
RIGHT
sp
{NS}
THIS
PHONE
{NS}
D
YOU
sp
RECKON
sp
HM
sp
HELLO
sp
THERE
sp
COULD
I
SPEAK
TO
{GAP_ANONYMIZATION_NAME}
sp
PLEASE
IN
THE
SALES
OFFICE
{NS}
sp
THE
{NS}
sp
PUFFY
sp
LUNCH
WHERE'S
THAT
BLOODY
sp
PENCIL
SHARPENER
sp
THING
sp
GONE
sp
I
ASKED
{GAP_ANONYMIZATION_NAME}
FOR
sp
IT
ON
sp
WEDNESDAY
SHE'S
sp
GONE
ME
ONE
sp
SHE
sp
PUT
sp
IN
sp
THIS
sp
BAG
sp
AND
OH
WELL
sp
WE'LL
SEE
IF
I
sp
GET
CHANCE
LATER
ON
sp
I'LL
sp
PHONE
ALRIGHT
sp
OH
THAT
CAN
WAIT
sp
I'M
GON
NA
COME
IN
FIRST
THING
sp
MONDAY
THOUGHT
COS
I'VE
GOT
TA
PICK
SOME
sp
THINGS
sp
UP
RIGHT
sp
BUT
sp
IT'S
A
TEN
PAST
TEN
sp
FLIGHT
sp
I'LL
BE
LEFT
sp
BY
sp
HALF
sp
PAST
NINE
sp
SO
I'LL
BE
sp
THERE
FOR
HALF
sp
AN
sp
HOUR
sp
OH
YEAH
SALES
MERCHANDISING
COMPANY
YEAH
OH
sp
YEAH
OH
YEAH
sp
OH
DOES
HE
REALLY
WELL
FORGET
HIM
THEN
sp
THAT'S
A
SALES
REPRESENTATION
COMPANY
WE
DON'T
WANT
ANY
SALES
REPRESENTATION
IN
BELFAST
sp
WE'VE
GOT
SOMEBODY
THAT'LL
GO
OVER
THERE
ONCE
A
M
sp
ONCE
A
YEAR
IS
ENOUGH
sp
FOR
THE
BUSINESS
sp
YEAH
YEAH
sp
D
YOU
WANT
{GAP_ANONYMIZATION_NAME}
DO
YOU
sp
ALRIGHT
THAT'S
IT
THEN
sp
APART
sp
FROM
THAT
RIGHT
sp
OKAY
ALRIGHT
sp
I'LL
PUT
YOU
ON
TO
THEN
sp
I'LL
SEE
YOU
LATER
I'LL
SEE
YOU
sp
MONDAY
MORNING
THEN
sp
HAVE
A
sp
GOOD
WEEKEND
sp
ALRIGHT
sp
DEAR
sp
BYE
sp
HELLO
sp
{GAP_ANONYMIZATION_NAME}
sp
ALRIGHT
sp
PENCIL
sp
SHARPENER
I'VE
BEEN
sp
SEARCH
FOR
sp
IT
sp
AND
HERE
sp
IT
IS
LOOK
sp
AT
THAT
TWO
sp
IN
sp
THERE
THAT'S
THE
NEW
sp
ONE
OH
THEY'VE
HALF
INCHED
IT
sp
HAVE
sp
THEY
sp
OH
sp
DEAR
DEAR
sp
CAN'T
sp
HAVE
sp
THAT
EH
VALUABLE
COMMODITIES
sp
PENCIL
SHARPENERS
sp
TALKING
sp
ABOUT
VALUABLE
COMMODITIES
sp
WHEN
ARE
WE
sp
GON
NA
GET
ON
TO
sp
THE
SUBJECT
OF
sp
{GAP_ANONYMIZATION_NAME}
OH
DEAR
EXCUSE
ME
sp
EXCUSE
ME
BOYS
WE
HAVE
ER
WE
HAVE
A
RARE
OPPORTUNITY
HERE
sp
TO
sp
HAVE
ER
A
BRING
THE
sp
SALES
MEETING
TO
sp
AN
END
WHERE
WE
sp
WILL
RESUME
IN
THE
SUB
COMMITTEE
sp
THE
THIRD
PARTY
sp
IN
sp
THE
{GAP_ANONYMIZATION_ADDRESS}
sp
SALES
OFFICE
sp
USERS
SUB
COMMITTEE
sp
YOU
REALISE
sp
YOU
sp
DRAGGED
ME
AWAY
FROM
sp
ONE
sp
OF
sp
MY
IMPORTANT
I
A
T
A
sp
MEETINGS
sp
TODAY
sp
HE'S
NEVER
MISSED
ONE
SINCE
HE
HASN'T
MISSED
ONE
SINCE
THE
SECOND
WORLD
WAR
WAS
IT
OH
sp
WELL
sp
DONE
sp
ALL
sp
YOU
sp
GOT
TA
sp
DO
IS
FIND
THE
AGENDA
sp
NOW
sp
OKAY
THEN
WE'LL
SEE
YOU
SOME
TIME
sp
OVER
THERE
WILL
I
sp
RIGHT
OKAY
sp
GREAT
sp
YEAH
sp
YEAH
sp
RIGHT
OKAY
sp
LOVELY
sp
SO
sp
YOU
S
YOU
JUST
STAY
IN
sp
THE
sp
MORNING
sp
EH
RIGHT
THAT'S
IT
sp
FINE
FAIR
sp
ENOUGH
THANKS
sp
A
LOT
sp
SEE
sp
YOU
LATER
sp
BYE
sp
RIGHT
sp
WELL
sp
BACK
TO
THIS
sp
PLEASE
sp
FINAL
sp
FINAL
sp
SALES
{NS}
UPDATE
sp
VERY
sp
QUICK
ERM
FOR
sp
THE
NEW
sp
ROUTE
TO
{GAP_ANONYMIZATION_NAME}
ALREADY
GOT
ALL
HIS
PLATES
FOR
MUNICH
sp
ERM
sp
WE'RE
sp
UNDER
NEGOTIATIONS
sp
WITH
{GAP_ANONYMIZATION_NAME}
{NS}
sp
TO
GO
IN
sp
THERE
sp
WELL
WE'RE
TRYING
FOR
FIRST
OF
MARCH
I
DON'T
KNOW
IF
ACCOUNTS
LL
BE
READY
BECAUSE
THEY'VE
GOT
TO
SET
UP
NEW
BANK
ACCOUNTS
IN
NORWAY
AND
DENMARK
sp
AND
sp
ACCOUNTS
WITH
THE
CREDIT
CARD
COMPANIES
IN
BOTH
OF
THE
COUNTRIES
SEPARATELY
sp
ERM
sp
AS
FAR
AS
WE'RE
CONCERNED
WE
CAN
GET
IT
UNDER
WAY
I'M
sp
SEEING
sp
{GAP_ANONYMIZATION_NAME}
ON
sp
TUESDAY
TO
SEE
sp
HOW
HE
WANTS
TO
G
US
TO
GO
ABOUT
IT
IN
NORWAY
sp
I
THINK
sp
BECAUSE
WE'RE
GOING
TO
HAVE
sp
LACK
sp
OF
ERM
sp
SECRETARIAL
SETUP
sp
ERM
sp
IN
EITHER
COUNTRY
sp
DENMARK
IS
A
sp
PRIORITY
sp
{NS}
sp
WE'LL
sp
ALMOST
CERTAINLY
sp
ERM
sp
USE
THE
CONTRACTOR
OVER
THERE
THE
RECOGNISED
CONTRACTOR
BOTH
FOR
SUPPLYING
sp
AND
sp
SERVICING
ALL
OUR
PLANES
sp
IT'S
ERM
A
sp
MODEST
COST
I'LL
DO
A
sp
COMPLETE
sp
COSTING
sp
ON
IT
sp
BUT
I
THINK
sp
ER
sp
THE
ONLY
THING
IS
OF
COURSE
THERE
ARE
SO
sp
FEW
AGENTS
sp
TOTAL
sp
WE'RE
TALKING
sp
JUST
UNDER
sp
TWO
HUNDRED
sp
IN
sp
DENMARK
AND
JUST
UNDER
sp
THREE
HUNDRED
IN
NORWAY
sp
IT
sp
MAY
sp
BE
COST
EFFECTIVE
FOR
sp
US
sp
TO
DO
IT
OURSELVES
WITH
INITIAL
sp
DISTRIBUTION
FROM
sp
STANSTED
sp
AND
MAYBE
A
LOCAL
sp
PERSON
sp
DOING
ANY
NEW
DISTRIBUTIONS
BUT
I
THINK
sp
IN
ALL
sp
HONESTY
IT
WILL
BE
AS
CHEAP
sp
FOR
US
{NS}
YOU
sp
SEE
BECAUSE
{GAP_ANONYMIZATION_NAME}
DOES
THAT
sp
ERM
sp
I
THINK
ACCOUNTS
ARE
GON
NA
BE
PUSHED
F
sp
PUSHED
sp
FOR
sp
THE
sp
FIRST
OF
MARCH
{GAP_ANONYMIZATION_NAME}
sp
QUERIED
WHETHER
WE
REALLY
NEEDED
sp
TO
BE
IN
IT
AND
sp
I
TOLD
HIM
sp
THAT
sp
SALES
sp
WANTED
IT
AND
sp
THE
REASONS
sp
WHY
sp
WE
WANTED
TO
BE
IN
sp
ERM
sp
EVEN
THE
FACT
THAT
IT
WAS
GOING
TO
sp
K
ERM
sp
GIVE
US
sp
MORE
sp
ACCOUNTING
sp
WORK
sp
ERM
sp
WHATSISNAME
WHAT
BANK
IS
IT
sp
YEAH
sp
THERE
ARE
FOUR
BANKS
IN
ALL
AND
THAT
MEANS
sp
EXTRA
ACCOUNTS
sp
AND
WHAT
ARE
sp
YOU
sp
GOING
TO
sp
DO
WITH
ALL
THAT
MONEY
I
SAID
{NS}
{NS}
REMIND
YOU
sp
THAT
sp
ALL
MONEY
AT
THE
MOMENT
sp
GOES
sp
EITHER
TO
{GAP_ANONYMIZATION_NAME}
sp
FIRST
WHICH
ISN'T
QUITE
SO
BAD
COS
sp
THEY'RE
FAMILY
sp
BUT
A
VAST
AMOUNT
sp
GOES
INTO
{GAP_ANONYMIZATION_NAME}
AND
{GAP_ANONYMIZATION_NAME}
sp
BOTH
OF
WHOM
HAVE
sp
THEREFORE
ACCESS
TO
OUR
COMMERCIAL
sp
SENSITIVE
FOR
sp
WANT
sp
OF
A
BETTER
TERM
sp
INFORMATION
AND
sp
WE
WANT
TO
CONTROL
THAT
WE
sp
WANT
TO
PUT
IT
BACK
IN
TO
{GAP_ANONYMIZATION_NAME}
sp
WE
ALSO
WANT
THE
MONEY
QUICKER
sp
WHICH
ERM
sp
I
WOULD
HAVE
THOUGHT
WOULD
sp
MORE
sp
THAN
OUTWEIGH
sp
ANY
OF
THE
sp
SO-CALLED
EXTRA
EXPENSE
THAT
sp
YOU'VE
sp
GOT
AND
sp
ER
sp
I
SAID
sp
WE
REGARD
IT
AS
AN
ESSENTIAL
SALES
TOOL
TO
sp
BE
sp
GET
M
sp
BETTER
RECOGNITION
IN
THE
sp
COUNTRY
sp
SO
ER
sp
HE
IS
PROGRESSING
WITH
THE
APPLICATIONS
sp
AS
REGARDS
sp
THE
PURELY
ADMINISTRATIVE
SIDE
I
CAN
sp
SEE
NO
PROBLEM
sp
AT
ALL
CAN
SEE
NO
sp
PROBLEM
sp
ERM
IT'S
EXTREMELY
HIGHLY
sp
AUTOMATED
BOTH
IN
RESPECT
OF
THE
sp
AGENTS
sp
AND
sp
THE
sp
REPORTING
AND
EVERYTHING
sp
WHICH
ER
{GAP_ANONYMIZATION_NAME}
SAYS
sp
WILL
ACTUALLY
BE
VERY
GOOD
sp
FOR
THEM
ERM
sp
BUT
sp
WHAT
WE
sp
WILL
HAVE
sp
TO
DO
sp
IS
sp
SET
UP
sp
OUR
sp
LOCAL
PROCEDURES
sp
AS
sp
REGARDS
sp
AGENTS
sp
QUERIES
AND
THINGS
LIKE
THAT
sp
IN
sp
BOTH
sp
COUNTRIES
sp
BOTH
sp
WITH
{GAP_ANONYMIZATION_NAME}
AND
ALSO
sp
WHATEVER
YOU
DECIDE
IN
sp
DENMARK
sp
OF
HOW
sp
WE
RUN
sp
THE
sp
PROCEDURE
sp
BUT
sp
THAT
CAN
BE
SOMETHING
sp
{NS}
LATER
BUT
sp
WHAT
WE'LL
NEED
TO
DO
IS
NO
DOUBT
BEFORE
WE
sp
ACTUALLY
DO
THE
sp
DISTRIBUTION
TO
THE
AGENTS
AND
sp
THE
ERM
sp
THE
INFORMATION
sp
OUT
TO
THEM
TH
sp
WHY
WE'RE
GOING
INTO
{NS}
ON
sp
OUR
sp
OWN
sp
AS
OPPOSED
sp
TO
sp
BEING
sp
SERVED
BY
sp
THE
sp
OTHER
sp
CARRIERS
sp
SO
sp
ERM
sp
THAT'S
REALLY
IT
I'M
NOT
INTENDING
TO
DO
sp
ANYTHING
sp
WITH
sp
ANY
CARRIERS
sp
AS
REGARDS
NEW
{NS}
STUFF
sp
THROUGH
THE
{NS}
{GAP_ANONYMIZATION_NAME}
sp
IT'S
ME
sp
ALRIGHT
DEAR
SCHEDULE
sp
JUST
IN
CASE
sp
WE
SUDDENLY
sp
FIND
WE
HAVEN'T
GOT
sp
SLOTS
AND
sp
{NS}
sp
YES
I
GOT
THE
MESSAGE
sp
SIGNED
UP
sp
AND
sp
UNTIL
THEY
GIVE
US
A
sp
FIRM
sp
THIS
IS
IT
sp
BUT
sp
THERE
WILL
BE
sp
ONE
sp
OR
TWO
sp
QUITE
sp
GOOD
NEW
sp
OPPORTUNITIES
sp
I
THINK
sp
ONE
OR
TWO
OF
THE
LONG
HAULERS
sp
{NS}
IN
sp
MUNICH
sp
WHO
sp
ARE
sp
ERM
COPENHAGEN
AS
sp
WELL
sp
COPENHAGEN
YES
SORRY
THERE'S
EXISTING
sp
ONES
sp
BUT
sp
THERE'S
THERE'S
sp
ERM
I
THINK
MALAYSIAN
AND
IS
IT
DENMARK
sp
SOMEBODY
sp
LIKE
sp
THAT
sp
YOU
GOT
MY
NOTE
sp
ON
{NS}
YES
THANK
YOU
sp
COS
sp
THAT'S
sp
QUITE
EASY
sp
TO
sp
SET
UP
NO
ERM
DO
sp
THEY
sp
WANT
sp
IT
ON
sp
ER
FULL
AND
EXCURSIONS
TWO
SEPARATE
RATES
AND
DO
THEY
sp
WANT
sp
IT
NET
OR
GROSS
YOU
sp
NEED
TO
sp
CONTACT
THAT
GUY
OKAY
sp
SO
sp
I'LL
T
I'LL
TALK
sp
TO
HIM
DIRECT
sp
OKAY
sp
ERM
BUT
sp
STANSTED
sp
PARIS
sp
AND
sp
STANSTED
sp
FRANKFURT
sp
{NS}
sp
CENTRE
sp
BUSINESS
sp
TRIPS
sp
AND
sp
REALLY
OF
COURSE
THEY'VE
GOT
THE
{NS}
SO
THEY
CAN
GO
ROUND
THE
CIRCUIT
sp
YEAH
sp
USING
US
sp
AS
THE
MIDDLE
BIT
IT
sp
DOESN'T
MATTER
WHICH
AIRPORT
THEY
USE
COS
WE
NEED
TO
COS
sp
WE
NEED
TO
SORT
OF
ALL
HANDS
TO
THE
PUMP
NEXT
WEEK
COS
WE'VE
GOT
A
BIG
CHANGE
OVER
sp
YEAH
BUT
I
KNOW
sp
INK
{NS}
sp
WELL
sp
NO
sp
COS
sp
THE
sp
LEAFLET
HE'S
GOT
HAS
ONLY
JUST
sp
BEEN
APPROVED
AND
IT'S
GOING
OUT
NEXT
WEEK
sp
YEAH
sp
WELL
I
MEAN
YOU'RE
TO
HA
YOU'RE
TO
HANDLE
THEIR
ENQUIRIES
ER
DEAL
WITH
THEIR
ENQUIRIES
AND
THEN
TELL
THEM
TO
PHONE
sp
YEAH
sp
YEAH
sp
YEAH
sp
BUT
YOU
SEE
IT'S
THE
sp
MAILING
THAT'S
GONE
OUT
AND
AND
sp
THEN
sp
HE'S
GOT
TO
DO
SOME
ADVERTISING
FIRST
TWO
WEEKS
IN
sp
FEB
sp
MAILING
S
GONE
OUT
IT'S
NOT
REALLY
MADE
IT
CLEAR
THAT
IT'S
FOR
BOOKINGS
AND
RESERVATIONS
AS
WELL
sp
IT'S
NOT
MADE
IT
CLEAR
IT
sp
SAYS
THIS
IS
THE
ONLY
NUMBER
YOU
WANT
sp
BUT
sp
AS
{GAP_ANONYMIZATION_NAME}
sp
READ
IT
AND
SAID
WELL
IT
DOESN'T
REALLY
MAKE
IT
sp
CLEAR
IT'S
FOR
RESERVATIONS
AND
BOOKINGS
AND
IT
DOESN'T
REALLY
sp
SO
WE'LL
JUST
HAVE
TO
MAKE
SURE
THAT
IT
DAMN
WELL
HAPPENS
ON
THE
ADVERT
sp
THE
OTHER
THING
IS
sp
I
NEED
sp
ER
WE
NEED
TO
MONITOR
THE
SOURCE
OF
ER
sp
INFORMATIONS
sp
REG
INFORMATION
REGARDING
THE
CORDLESS
PHONE
PROMOTION
sp
SO
I'VE
DEVISED
A
sp
FORM
sp
WHICH
I'LL
GET
sp
FAXED
{NS}
sp
YEAH
sp
IN
OTHER
WORDS
WHERE
DID
THEY
FIND
OUT
ABOUT
THE
PROMOTION
sp
RIGHT
sp
OH
OTHER
PEOPLE
sp
SO
WHEN
THEY
PHONE
UP
YOUR
GIRLS
sp
AND
THEY
SAY
sp
OH
I
I'VE
SEEN
THIS
sp
PROMOTION
ABOUT
A
CORDLESS
PHONE
sp
I
sp
WANT
THE
GIRLS
TO
ASK
sp
WHERE
sp
WHERE
DID
YOU
HEAR
ABOUT
IT
sp
WELL
I'VE
DESI
I'VE
sp
GOT
A
SPECIAL
FORM
FOR
sp
IT
sp
MHM
sp
YEAH
sp
RIGHT
sp
OKAY
sp
AND
WE
sp
WELL
THIS
IS
THIS
IS
A
DIFFERENT
TYPE
OF
sp
FORM
sp
AND
IT
NEEDS
IT
sp
WE
NEED
sp
IT
sp
MORE
SPECIFIC
sp
WE
NEED
TO
KNOW
WHETHER
IT
WAS
FROM
THE
MAIL
ON
SUNDAY
OR
THE
SUNDAY
sp
TIMES
FROM
THE
sp
TELEVISION
sp
ALL
THOSE
SORT
OF
THINGS
AND
IT'S
JUST
A
SIMPLE
FORM
THEY
TICK
A
sp
TICK
A
BOX
sp
RIGHT
SO
sp
I'LL
I'LL
POST
THAT
UP
TO
SOMEBODY
sp
RIGHT
sp
WELL
I'LL
I'LL
sp
FAX
IT
FIRST
THING
IN
THE
MORNING
ON
MONDAY
sp
RIGHT
OR
SOMEBODY
sp
WILL
sp
SO
YOU
CAN
GET
IT
Y'KNOW
WE
JUST
NEED
TO
MONITOR
IT
FOR
A
WEEK
AND
THAT'S
IT
sp
NO
LONGER
sp
SO
JUST
TO
GET
A
FEEL
sp
F
sp
{NS}
sp
SHE
LACKS
sp
WHAT
sp
I
WOULD
CALL
SALES
TECHNIQUE
sp
YEAH
BUT
IT
WAS
sp
WELL
{NS}
IT
IN
sp
UNTIL
sp
TWO
DAYS
BEFORE
CHRISTMAS
sp
THAT'S
ONE
THING
SHE
HAS
DONE
sp
MORE
sp
OF
sp
IN
sp
THIS
sp
LAST
sp
SIX
MONTHS
sp
{NS}
sp
STRUCTURE
sp
IF
I
SHOWED
HER
sp
THIS
sp
YOU
KNOW
WHAT
sp
YOU'VE
sp
DONE
THERE
YEAH
WELL
I
MEAN
sp
I
WOULDN'T
AND
A
NUMBER
sp
HAVE
HAD
sp
TWO
OR
THREE
ON
sp
TIME
SAVER
sp
WITH
THE
INCENTIVE
I
CAN'T
sp
SEE
sp
THE
sp
REASON
NO
sp
BUT
sp
SHE
WORKS
sp
FROM
sp
HOME
sp
SHE'S
GOT
{GAP_ANONYMIZATION_NAME}
GOT
AN
ADVANTAGE
sp
SHE
sp
GOT
A
FAX
AT
HOME
{NS}
YEAH
WELL
sp
THAT'S
PROBABLY
NOT
A
BAD
THING
NO
WELL
I
DON'T
WANT
ANYBODY
GOING
ROUND
SAYING
THAT
THE
PHONES
HAVE
BEEN
INUNDATED
IN
sp
NORWICH
sp
BECAUSE
WE
sp
BECAUSE
WE
HAVEN'T
CIRCULARISED
THE
NUMBER
PROPERLY
sp
COS
THAT'S
OUR
FAULT
NOT
ANYBODY
ELSE'S
sp
COME
sp
IN
sp
EVERY
DAY
DOES
SHE
sp
NOT
sp
IF
SHE'S
sp
GOT
sp
CALLS
sp
TO
sp
MAKE
sp
FROM
HOME
{NS}
I
DON'T
sp
MEAN
sp
TODAY
I
sp
MEAN
IF
SHE'S
GOING
IN
sp
TO
sp
LONDON
sp
OR
SOMETHING
sp
{NS}
sp
YOU
KNOW
sp
SHE'S
sp
GOT
sp
A
BASE
sp
IN
LONDON
sp
TO
DO
SOMETHING
IN
THE
sp
MORNING
sp
BEFORE
sp
SHE
sp
GOES
ON
sp
A
sp
CALL
sp
AS
sp
OPPOSED
TO
sp
SOME
sp
OF
THEM
sp
WHO
sp
HAVEN'T
GOT
A
sp
PROPER
sp
OFFICE
SPACE
sp
{NS}
sp
WELL
IT
WILL
BE
FOR
A
FOR
A
MONTH
AT
LEAST
sp
UNTIL
PEOPLE
FIND
OUT
THE
NUMBER
sp
{NS}
sp
RUNNING
sp
A
sp
SOCIAL
CLUB
{NS}
WELL
I
MEAN
THE
SORT
OF
LIKE
sp
{GAP_ANONYMIZATION_NAME}
IN
READING
sp
WILL
PROBABLY
ONLY
CALL
ONCE
EVERY
BLUE
MOON
sp
YEAH
BUT
YOU'VE
GOT
A
SITUATION
WHERE
sp
THERE'S
{GAP_ANONYMIZATION_NAME}
AND
{GAP_ANONYMIZATION_NAME}
AND
sp
SORT
sp
OF
AND
TH
SHE'S
sp
NOT
GON
NA
TELL
{GAP_ANONYMIZATION_NAME}
IS
SHE
sp
TH
sp
WHAT'S
GOING
sp
ON
ALL
THAT
OFF
sp
HER
sp
OWN
BACK
sp
Y'KNOW
sp
ONLY
A
LITTLE
sp
THING
BUT
SHE'S
sp
DOING
sp
THAT
AS
WELL
YEAH
I
DON'T
sp
KNOW
sp
YOU'LL
sp
HAVE
sp
TO
YEAH
YEAH
WELL
B
sp
WELL
WHAT
I'M
TRYING
TO
SAY
AND
I
CAN'T
EMPHASISE
IT
TOO
STRONGLY
sp
IS
THAT
I
DON'T
WANT
ANYBODY
GOING
sp
ROUND
LIKE
{GAP_ANONYMIZATION_NAME}
WRITING
ANOTHER
STUPID
LETTER
TO
SOMEBODY
SAYING
sp
THAT
ERM
sp
YOU
KNOW
THE
REASON
WE'RE
INUNDATED
THAT
IT
HASN'T
BEEN
ADVERTISED
PROPERLY
COS
I
TELL
YOU
WHAT
IT'LL
COME
BACK
RIGHT
IN
sp
OUR
FACES
COS
IT'S
OUR
BLOODY
FAULT
sp
WELL
THAT'S
RIGHT
WELL
sp
WE
KNOW
THAT
I
MEAN
I
TOLD
THEM
ALL
I
TOLD
THEM
ALL
QUITE
CLEARLY
WHEN
I
WAS
UP
IN
GLASGOW
THAT
THEY'D
BE
QUIET
FOR
AT
LEAST
A
MONTH
sp
BECAUSE
sp
P
IT'LL
TAKE
TIME
TO
sp
FILTER
sp
THROUGH
sp
YOU
sp
KNOW
THE
sp
NUMBER
AND
I
sp
MEAN
{NS}
sp
HASN'T
BEEN
ABLE
TO
GET
ROUND
TO
sp
BUYING
SPACE
IN
THE
T
T
G
AND
TRAVEL
WEEKLY
UNTIL
THE
FIRST
TWO
WEEKS
IN
FEBRUARY
sp
COS
WE
WERE
SO
LATE
IN
sp
INFORMING
sp
HIM
sp
I
sp
MUST
sp
{NS}
HAD
sp
THIS
sp
CONVERSATION
sp
{GAP_ANONYMIZATION_NAME}
HAS
TAKEN
AWAY
THE
BROCHURE
SO
THERE'S
NOT
A
COPY
sp
HERE
BUT
sp
WE'LL
TRY
AND
GET
HOLD
OF
sp
SOME
AS
SOON
AS
sp
POSSIBLE
sp
BUT
I
MEAN
THEY'RE
MAINLY
FOR
sp
GLASGOW
{NS}
sp
BUT
sp
{GAP_ANONYMIZATION_NAME}
HAD
BEEN
BEEN
UP
THERE
FROM
R
AND
D
Y'KNOW
sp
AND
SHE
SAID
THAT
THE
PEOPLE
UP
THERE
DIDN'T
SEEM
TO
KNOW
THE
SLIGHTEST
THING
ABOUT
INTERLINE
sp
HOW
TO
sp
DEAL
WITH
INTERLINE
TICKETS
AND
AGENCY
TICKETS
sp
AND
sp
ALL
THAT
SORT
OF
BUSINESS
sp
WELL
I
sp
THINK
sp
THAT
WELL
sp
WHAT
INTERLINE
sp
OH
GOOD
THINKING
sp
WELL
sp
GOOD
TH
sp
YEAH
sp
RIGHT
sp
YEAH
sp
WELL
sp
SHE
sp
C
sp
WELL
WHEN
SHE
CAME
DOWN
THERE
I
MEAN
SHE
WASN'T
TRYING
TO
SCORE
POINTS
OR
ANYTHING
I
JUST
THINK
THAT
sp
SHE
WAS
GENUINELY
WORRIED
THAT
THEY
sp
DIDN'T
SEEM
TO
KNOW
A
LOT
ABOUT
IT
sp
I
SAID
WELL
I
THOUGHT
WELL
{GAP_ANONYMIZATION_NAME}
HAS
BEEN
UP
THERE
{GAP_ANONYMIZATION_NAME}
BEEN
sp
UP
sp
THERE
sp
ER
sp
I
THOUGHT
{GAP_ANONYMIZATION_NAME}
sp
HAD
BEEN
sp
UP
sp
THERE
sp
A
sp
{GAP_ANONYMIZATION_NAME}
sp
HAD
sp
BEEN
UP
THERE
sp
YEAH
NOW
THAT'S
sp
THAT'S
NOT
sp
ACCOUNT
sp
MANAGEMENT
sp
IN
THE
SAME
WAY
sp
THAT
{NS}
ISN'T
sp
IT
WELL
BETWEEN
THE
TWO
sp
BETWEEN
THE
TWO
sp
NO
THE
ONLY
BETWEEN
THE
sp
TWO
{NS}
IN
sp
GLASGOW
sp
IS
THAT
YOU'VE
GOT
TO
COVER
sp
IT
ALL
ANYWAY
sp
WHATEVER
I
sp
MEAN
IF
GLASGOW
BREAKS
sp
DOWN
sp
FOR
I
MEAN
IF
THE
PROS
GET
CALLED
OUT
FOR
TWO
WEEKS
IT'S
NOT
GON
NA
MAKE
A
BIG
DEAL
OF
DIFFERENCE
{NS}
AT
NORWICH
sp
BUT
YOU
KNOW
WHAT'S
GON
NA
HAPPEN
SOME
sp
ARSEHOLE
sp
RIGHT
sp
IS
GOING
TO
PICK
UP
sp
AND
SAY
OH
WELL
I
PHONED
UP
THIS
AND
Y'KNOW
AND
THEN
PHONED
THE
BLOODY
MANAGING
DIRECTOR
BASED
ON
A
TWO
FOR
ONE
sp
THAT'S
HUNDRED
AND
TEN
sp
QUID
sp
{NS}
sp
YEAH
WELL
EXACTLY
THAT'S
WH
sp
YEAH
THAT'S
WHAT
I
SAID
sp
ALRIGHT
sp
THAT'S
sp
WHAT
sp
WE
sp
THAT'S
WHAT
WE
SOLD
{NS}
sp
RIGHT
sp
NO
sp
ANYTHING
sp
LIKE
sp
THAT
AGAIN
sp
JUST
sp
{NS}
sp
YEAH
sp
WELL
YOU
sp
KNOW
sp
IT'S
OKAY
sp
WELL
sp
YOU
sp
KNOW
sp
I
WELL
sp
YOU
sp
KNOW
YEAH
IT'S
JUST
THAT
IT
WORRIED
ME
{NS}
ABOUT
THIS
MEETING
HERE
sp
AND
THREE
PEOPLE
OUT
OF
THE
sp
FIVE
sp
PEOPLE
sp
IN
sp
THE
ROOM
sp
DIDN'T
REALISE
THAT
IT
WAS
A
RESERVATIONS
AND
BOOKING
SERVICE
sp
THEY
sp
THOUGHT
sp
IT
WAS
AN
sp
ENQUIRY
LINE
sp
THAT
WAS
sp
YEAH
WELL
IT
sp
JUST
SHOWS
YOU
THOUGH
DOESN'T
IT
IT
SAYS
sp
IT'S
sp
THERE
IS
A
MORAL
IN
THE
STORY
AS
THEY
SAY
sp
WELL
YOU
sp
CAN
NEVER
sp
YOU
NEVER
ASSUME
ANYTHING
sp
{GAP_ANONYMIZATION_NAME}
sp
{GAP_ANONYMIZATION_NAME}
sp
AND
sp
{GAP_ANONYMIZATION_NAME}
THOUGHT
sp
IT
sp
WAS
A
RESERVATIONS
LINE
sp
OH
WAS
SORRY
IT
WASN'T
A
RESERVATIONS
sp
{NS}
LINE
sp
AND
THAT
IT
WAS
sp
JUST
AN
ENQUIRY
sp
LINE
sp
WELL
I
KNOW
I
sp
KNOW
{GAP_ANONYMIZATION_NAME}
sp
IS
THE
ONLY
sp
ONE
THAT
sp
REALISED
{NS}
I
WOULD'VE
BEEN
MORE
sp
SHOCKED
IF
{GAP_ANONYMIZATION_NAME}
sp
HAD
sp
YEAH
I
sp
WOULD
sp
HAVE
BEEN
OUT
ON
THE
PAVEMENT
HERE
WHISTLING
sp
WITH
A
BANJO
WHISTLING
DIXIE
sp
THERE
YOU
sp
ARE
sp
{NS}
sp
THAT
sp
ONE
sp
NO
sp
NOT
YET
NO
sp
NO
IT'S
ER
THE
INITIAL
THE
INITIAL
REPORT
THAT'S
GONE
BACK
HAS
SAID
THAT
YOU'RE
GON
NA
HAVE
A
BAD
KNEE
VERY
SHORTLY
sp
BUT
APART
sp
FROM
sp
THAT
sp
YOU'LL
BE
INFLICTED
WITH
SOME
PHYSICAL
INJURY
sp
YEAH
WELL
sp
PAR
sp
FOR
sp
THE
COURSE
PAR
FOR
THE
COURSE
sp
WELL
I
HOPE
YOU'RE
ALRIGHT
ANYWAY
sp
PUT
sp
YO
sp
PUT
YOUR
sp
FOOT
sp
UP
Y
IT'S
ABOUT
sp
TIME
FOR
HOME
AND
AWAY
NOW
SO
YOU'VE
sp
GOT
sp
TA
GET
sp
THAT
sp
ON
sp
NO
sp
I'M
sp
NOT
I'M
sp
NOT
STARTING
TO
GET
sp
WORRIED
sp
DEAREST
sp
ALRIGHT
NO
I'M
sp
ONLY
PHONING
YOU
BECAUSE
YOU
sp
PHONED
I'M
ONLY
PHONING
BECAUSE
YOU
PH
sp
YEAH
sp
YEAH
sp
NO
NO
WE'VE
BEEN
HERE
ALL
sp
THE
TIME
AND
THE
PHONE
DIDN'T
RING
sp
ONCE
sp
WELL
sp
SOME
sp
HOUSES
sp
SOME
sp
HOUSES
FOR
SALE
IN
sp
YOUR
sp
VILLAGE
sp
AREN'T
THERE
{NS}
YEAH
THERE'S
ONE
LITTLE
MINOR
ADJUSTMENT
THAT
YOU
Y
sp
YOU
sp
MIGHT
BE
AWARE
YOU
MIGHT
sp
NEED
sp
TO
BE
AWARE
sp
OF
sp
DUE
sp
TO
sp
PROTESTATIONS
sp
THAT
ER
{GAP_ANONYMIZATION_NAME}
IS
G
FOR
sp
THE
MEANTIME
IS
GO
IN
THE
INTERIM
IS
GOING
TO
sp
MAN
sp
GLASGOW
sp
ER
ON
SATURDAY
AFTERNOONS
sp
WELL
HE'S
JUST
GON
NA
sp
MAKE
THEM
sp
STAY
sp
LONGER
ISN'T
sp
HE
sp
WELL
sp
THAT'S
sp
FINE
sp
DON'T
WORRY
WE'LL
GET
ROUND
sp
IT
JUST
JUST
FOR
A
COUPLE
OF
WEEKENDS
TO
SEE
HOW
MANY
ACTUAL
sp
CALLS
WE
DO
sp
GET
AH
sp
JUST
A
sp
COUPLE
OF
PEOPLE
THAT'S
ALL
TWO
PEOPLE
sp
AND
ER
sp
THEY'LL
JUST
HAVE
TO
sp
GET
ROUND
IT
SOMEHOW
BUT
WE
DON'T
sp
YEAH
sp
WELL
YOU
SPEAK
TO
sp
HIM
sp
RIGHT
sp
YEAH
sp
WELL
THEY
CAN
HAVE
THEY
CAN
HAVE
WHAT
THEY
WANT
BUT
I
MEAN
IT
MIGHT
BE
JUST
A
SHORT
TERM
THING
IT
DEPENDS
sp
IT
DEPENDS
ON
HOW
MANY
CALLS
WE
GET
sp
BUT
sp
{GAP_ANONYMIZATION_NAME}
SAYS
THAT
THE
AGENCIES
ARE
ALL
OPEN
ON
SATURDAY
AFTERNOONS
sp
YOU
SHOULDN'T
sp
GET
sp
LOTS
sp
OF
sp
LEISURE
sp
LEISURE
sp
BOOKINGS
sp
AND
sp
{NS}
YEAH
YEAH
sp
I
sp
HEARD
THAT
sp
NO
HE
NO
sp
NO
sp
WAY
sp
SHE
DIDN'T
sp
SAY
THAT
I
sp
COULD
HEAR
HER
THINKING
IT
THEN
sp
HE
COULD
HEAR
YOU
THINKING
THAT
HE
WAS
A
SILLY
OLD
GIT
sp
DO
sp
YOU
KNOW
THIS
CONVERSATION
S
BEING
TAPED
sp
YOU'VE
MISSED
YOU'VE
MISSED
THIS
TODAY
sp
YOU'VE
MISSED
THIS
TODAY
WE'RE
HAVING
A
K
sp
OUR
ENTIRE
MEETING'S
BEING
TAPED
sp
FOR
ER
sp
FOR
AN
INTEREST
OF
SCIENCE
sp
IN
THE
sp
INTERESTS
OF
SCIENCE
sp
FOR
POSTERITY
FOR
A
SURVEY
ON
ENGLISH
LANGUAGE
sp
NO
sp
NO
THIS
IS
BEING
DONE
BY
A
UNIVERSITY
OR
LONGMANS
PRESS
OR
sp
SOMETHING
LIKE
THAT
sp
SURVEYING
THE
USE
OF
LANGUAGE
IN
THE
NINETEEN
NINETIES
sp
HOWEVER
sp
THEY
CAN
sp
HEAR
ME
BUT
sp
THEY
CAN'T
HEAR
YOU
sp
SO
THAT'S
sp
NO
NO
NO
sp
WE'VE
HAD
sp
A
FAIRLY
sp
USUAL
FRANK
AND
HONEST
ER
sp
DISCUSSION
sp
RIGHT
OKAY
sp
RIGHT
WE'LL
LEAVE
IT
AT
THAT
sp
THEN
sp
HAVE
A
NICE
WEEKEND
KEEP
ON
TAKING
THE
PILLS
sp
YEAH
WELL
sp
YOU
sp
KNOW
sp
WHAT
IT'S
LIKE
sp
Y'KNOW
THERE'LL
BE
SO
MANY
PEOPLE
sp
DYING
FOR
THIS
sp
TO
FAIL
sp
WELL
THEY
DON'T
KNOW
WHAT'S
GOING
ON
BUT
BUT
ALL
THEY'LL
GET
IS
sp
ONE
sp
CALL
sp
INTERCEPTION
sp
WHICH
SAYS
I
CAN'T
GET
THROUGH
I
CAN'T
GET
THROUGH
sp
OR
I'VE
TRIED
THIS
NUMBER
AND
IT
DOESN'T
WORK
AND
sp
BLAH
sp
YOU
sp
KNOW
USUAL
sp
THING
BUT
RIGHT
I
MUST
sp
KEEP
ON
TAKING
THE
BUFFALO
BILLS
sp
YEAH
THAT'S
RIGHT
sp
YES
sp
{NS}
AMSTERDAM
sp
NO
sp
NO
NO
I'M
sp
CONT
sp
CONTACTABLE
sp
I'LL
BE
CONTACTABLE
sp
I'LL
BE
IN
FIRST
THING
FOR
HALF
AN
HOUR
sp
AND
THEN
I'M
OFF
sp
ALRIGHT
sp
I'LL
BE
IN
AMSTERDAM
sp
SALES
OFFICE
FOR
THE
{OOV}
sp
FROM
TWO
O'CLOCK
IN
THE
AFTERNOON
YEAH
sp
THERE'S
sp
A
sp
THRILL
sp
FOR
sp
YA
ALRIGHT
sp
CHEERS
sp
BYE
sp
RIGHT
SORRY
ABOUT
THAT
sp
CHAPS
sp
SORRY
sp
RIGHT
THEN
sp
ARE
YOU
DOING
AN
INTERNAL
NOTICE
ON
THE
CHANGES
TO
sp
ALL
DEPARTMENTS
INCLUDING
THE
OTHER
AIRPORTS
AND
EVERYTHING
sp
LIKE
THAT
{GAP_ANONYMIZATION_NAME}
OR
WHO'S
GON
NA
PUT
THAT
OUT
sp
WELL
I
WAS
GOING
TO
BUT
I
WAS
I
WAS
HOPING
TO
sp
GET
SOME
NEWS
sp
ON
ER
sp
SUMMER
CRUISE
COS
I'M
GON
NA
DO
A
WHOLE
SALES
DEPARTMENT
DOWN
IN
SWOPS
sp
AND
CHANGES
FIRST
BUT
sp
I'M
JUST
THINKING
THE
AIRPORT'S
SHOULD
KNOW
sp
AND
ALSO
THE
SWITCHBOARDS
sp
SHOULD
KNOW
sp
WELL
I
sp
TOLD
{GAP_ANONYMIZATION_NAME}
KNOWS
{NS}
sp
DON'T
sp
LOOK
sp
AT
ME
LIKE
sp
THAT
COS
I
KNOW
sp
THAT
THAT
MEANS
sp
{NS}
NO
IT'S
ALRIGHT
I
THINK
THAT
THERE
OUGHT
TO
BE
A
sp
PROPER
sp
COMPANY
WIDE
INST
sp
OR
sp
CERTAINLY
U
K
WIDE
INSTRUCTION
sp
GOING
OUT
SO
THAT
EVERYBODY'S
AWARE
OF
THE
CHANGES
sp
ALRIGHT
sp
I'LL
SEND
A
sp
NOTE
ROUND
THEN
sp
YOU
WATCH
SOME
sp
BRIGHT
SPARK
sp
WILL
sp
SAY
{NS}
sp
I
sp
THINK
sp
YOU'RE
GON
NA
sp
GET
THAT
ANYWAY
WHATEVER
YOU
PEOPLE
DON'T
MIND
sp
BEING
REFERRED
IF
IT'S
SOMETHING
THAT
IS
GENUINELY
{NS}
BUT
SAY
THEY
PHONE
LEEDS
AND
LEEDS
DON'T
KNOW
AND
LEEDS
REFER
THEM
TO
A
NUMBER
THEY
THINK
IT
IS
AND
THEN
THEY
sp
REFER
TO
A
THIRD
sp
NUMBER
sp
THEN
SOMEBODY
sp
GETS
{NS}
sp
IF
LEEDS
SAY
IT'S
NOT
SOMETHING
WE
CAN
DEAL
WITH
HERE
THIS
IS
THE
NUMBER
YOU
RING
AND
THEY'VE
BEEN
TOLD
THE
sp
WRONG
NUMBER
sp
THAT
IS
A
VERY
BAD
sp
IMPRESSION
sp
AND
ALL
THE
AIRPORTS
GET
CALLS
CONSTANTLY
AS
YOU
KNOW
FROM
B
sp
A
DAYS
SO
NO
MATTER
sp
WHAT
IT'S
ABOUT
sp
PEOPLE
WILL
RING
sp
A
LOCAL
sp
NUMBER
NO
MATTER
WHETHER
IT'S
IN
TWO
FOOT
HIGH
CAPITALS
SAYING
FOR
ENQUIRIES
RING
THIS
NUMBER
sp
YEAH
sp
EVEN
THOUGH
IT
SAYS
IT'S
FREE
FOR
YOU
TO
DO
IT
THEY'LL
STILL
RING
UP
sp
ANOTHER
NUMBER
sp
ALRIGHT
sp
SO
ARE
WE
HAVE
WE
DONE
POINT
TEN
HAVE
WE
sp
YEAH
sp
YEAH
sp
POINT
ELEVEN
YOU'VE
GOT
THE
NOTES
YOU
YOU
WERE
JUST
SAYING
ABOUT
sp
US
NOT
KNOWING
THERE'S
MY
NOTES
FROM
THE
sp
WHEN
I
ACTUALLY
PASSED
A
REPEAT
sp
AND
sp
WE
DIDN'T
SAY
sp
THAT
sp
TRAVEL
AGENTS
sp
SALES
WERE
GOING
TO
BE
DONE
ON
sp
THAT
NUMBER
I
WROTE
THEM
DOWN
TRADE
ENQUIRIES
sp
THEN
I
{NS}
DON'T
YOU
sp
REMEMBER
I
STOPPED
NO
YOU
WON'T
REMEMBER
BUT
I
STOPPED
BECAUSE
I
WAS
WRITING
DOWN
EXACTLY
WHAT
WE
WERE
DOING
ALRIGHT
I
WON'T
REPEAT
WHAT
{NS}
SAID
THANK
YOU
VERY
MUCH
sp
ALL
sp
I'LL
SAY
IS
YOU
MISSED
A
GOOD
sp
LUNCH
sp
RIGHT
sp
AIR
PASSENGER
DUTY
TH
sp
THE
sp
NOTES
THAT
RE
ATTACHED
ARE
ACTUALLY
FOR
sp
{GAP_ANONYMIZATION_NAME}
ER
HE'S
BEEN
LOOKING
sp
INTO
sp
THE
MATTER
sp
AND
BASICALLY
IT'S
sp
FOR
INFORMATION
ONLY
sp
REALLY
IT'S
sp
COMPLETELY
COMPREHENSIVE
{GAP_ANONYMIZATION_NAME}
AND
sp
REALLY
THE
ONLY
THING
I
WOULD
SAY
IN
ADDITION
TO
THAT
IS
sp
ER
sp
THERE
ARE
FURTHER
MEETINGS
COMING
UP
THE
NEXT
ONE
sp
IS
ER
{GAP_ANONYMIZATION_NAME}
GOT
sp
A
MEETING
ON
IT
ER
sp
I
THINK
THE
AIRLINES
ARE
sp
GOING
ON
A
VERY
MUCH
A
CO
ORDINATED
THING
sp
ER
I
THINK
MOST
PEOPLE
sp
ARE
sp
PROBABLY
sp
IN
AGREEMENT
WITH
THIS
SIZE
EIGHT
EXEMPTION
MAKE
A
sp
GROUP
SPECIFIC
sp
BECAUSE
REALLY
THE
IDEA
sp
WHEN
THEY
sp
PUT
THIS
ORIGINAL
PROPOSAL
IN
ABOUT
THE
SIZE
OF
AIRCRAFT
sp
WAS
TO
PROTECT
THINGS
sp
LIKE
sp
THE
{NS}
AND
{NS}
TROOPS
THAT
ARE
sp
SHALL
WE
SAY
sp
{NS}
sp
AND
I
THINK
MOST
PEOPLE
WOULD
sp
GO
sp
FOR
THAT
LINE
sp
OF
sp
THINKING
BECAUSE
sp
AS
{GAP_ANONYMIZATION_NAME}
PUT
IN
THERE
sp
WHY
THE
HELL
SHOULD
SOMETHING
sp
AGAIN
ON
CAMBRIDGE
WHEN
WE
CAN'T
ON
STANSTED
sp
BUT
IT
WAS
REALLY
DESIGNED
TO
PROTECT
sp
CERTAIN
THINGS
sp
ERM
sp
SOMEHOW
sp
OR
OTHER
IT'S
GOING
TO
COME
ALONG
sp
AND
sp
I
THINK
sp
MOST
PEOPLE'S
THINKINGS
sp
ARE
THAT
IT
sp
WILL
sp
BE
SHOWN
sp
AS
A
sp
TAX
sp
ITEM
sp
ON
sp
THE
sp
TICKET
AS
ARE
THE
TAXES
IN
OTHER
COUNTRIES
sp
AS
YOU
CAN
SEE
THE
sp
ERM
sp
WHERE
IS
IT
sp
WE'VE
GOT
TO
HAVE
sp
OR
THE
AIRLINES
HAVE
sp
GOT
TO
HAVE
sp
THEIR
sp
SUBMISSIONS
IN
sp
BY
THE
END
OF
sp
THIS
MONTH
sp
SO
IF
sp
WE
HAVE
sp
GOT
ANYTHING
sp
REALLY
THAT
sp
WE
WANT
TO
sp
SAY
sp
FROM
sp
SALES
sp
WE
OUGHT
sp
TO
BE
LETTING
{GAP_ANONYMIZATION_NAME}
HAVE
IT
IN
IN
sp
A
sp
FORMAL
sp
THING
ER
sp
THE
sp
OTHER
THING
I
DID
MENTION
sp
IS
sp
WE'RE
sp
NOT
THE
sp
ONLY
PEOPLE
sp
WHO
sp
HAVE
ERM
PROBLEMS
WITH
TYPING
sp
TIMETABLES
sp
DID
YOU
sp
KNOW
THAT
I
sp
WAS
THE
ONLY
ONE
IN
THE
MANAGEMENT
sp
MEETING
THAT
PICKED
THAT
sp
UP
sp
YOU
WERE
I
sp
WAS
sp
THE
sp
ONLY
ONE
THAT
PICKED
THAT
UP
THAT
I
WAS
INCORRECTLY
SPELT
sp
AND
sp
THE
sp
OTHER
ONE
sp
THAT
CAUGHT
ON
SECOND
WAS
{GAP_ANONYMIZATION_NAME}
sp
WHICH
SAYS
SOMETHING
sp
DOESN'T
IT
sp
AND
EVEN
WHEN
IT
WAS
EXPLAINED
TO
{GAP_ANONYMIZATION_NAME}
HE
DIDN'T
CLOCK
IT
sp
REALLY
sp
NO
HE
JUST
LOOKED
AT
EVERYBODY
sp
BLANK
sp
I
WENT
sp
TO
ERM
{GAP_ANONYMIZATION_NAME}
sp
WHATEVER
HER
NAME
sp
IS
sp
NO
IS
sp
IT
{GAP_ANONYMIZATION_NAME}
sp
TRAINING
sp
CABIN
STAFF
LADY
sp
I'VE
sp
FORGOTTEN
sp
HER
NAME
sp
YEAH
AND
SAID
THAT
sp
REALLY
SHOULDN'T
OUR
sp
CABIN
STAFF
ANNOUNCEMENTS
sp
BE
CHANGED
TO
SAY
sp
THAT
sp
THE
USE
OF
sp
PORTABLE
sp
TELEPHONES
sp
IS
NOT
sp
PERMITTED
ON
THE
AIRCRAFT
SHE
SAYS
IT
IS
sp
I
SAID
WELL
WILL
YOU
PLEASE
STOP
sp
THE
GIRLS
SAYING
THE
USE
OF
PORTABLE
sp
TELEPHONES
sp
ARE
sp
NOT
sp
PERMITTED
I
sp
SAID
THREE
FLIGHTS
THAT
I'VE
BEEN
ON
IN
THE
sp
LAST
sp
FORTNIGHT
sp
SHE
SAID
STANSTED
CREW
I
SAID
YES
sp
AND
NORWICH
sp
AND
GLASGOW
sp
APPARENTLY
sp
IT
IS
LAID
DOWN
AS
IS
BUT
THEY'RE
ALL
SAYING
ARE
BECAUSE
THEY
THING
IT'S
TELEPHONES
sp
ARE
sp
NOT
sp
USE
IS
sp
THAT'S
sp
A
GOOD
sp
ONE
sp
FOR
THE
TAPE
sp
ISN'T
sp
IT
CONSIDERING
sp
THEY
COME
sp
FROM
sp
THE
sp
PICK
sp
AND
sp
MIX
sp
DEPARTMENT
AT
{GAP_ANONYMIZATION_NAME}
{NS}
IS
sp
THAT
ANOTHER
ONE
OF
{GAP_ANONYMIZATION_NAME}
PHRASES
IS
sp
IT
sp
OH
IT'S
A
FILL
IN
I
THOUGHT
THAT
WAS
SORT
OF
MORE
LIKE
A
sp
PERSONNEL
TYPE
PHRASE
sp
{GAP_ANONYMIZATION_ADDRESS}
QUEENS
sp
THE
PICK
AND
sp
MIX
sp
DEPARTMENT
FROM
{GAP_ANONYMIZATION_NAME}
OH
BRILLIANT
sp
NO
sp
IT'S
THE
PERSONNEL
STATEMENT
IS
WELL
WHAT
DO
YOU
EXPECT
FROM
{GAP_ANONYMIZATION_ADDRESS}
QUEENS
WHO
CAN'T
TALK
PROPER
sp
WHILE
WE'RE
ON
THE
sp
SUBJECT
sp
OF
{GAP_ANONYMIZATION_NAME}
CAN
WE
CLEAR
{NS}
NO
sp
WELL
THAT
COMES
sp
LAST
sp
PLEASE
CAN
WE
GET
ON
WITH
THE
SERIOUS
STUFF
PLEASE
OH
sp
THIS
IS
SERIOUS
{GAP_ANONYMIZATION_NAME}
sp
I'M
SORRY
IT
IS
OH
HANG
sp
ON
A
MINUTE
WAIT
sp
TIL
I'VE
sp
FINISHED
sp
PLEASE
sp
OKAY
SORRY
RIGHT
LAST
ONE
THEN
sp
TWELVE
SUMMER
SCHEDULE
NINETY
sp
FOUR
DOES
ANYONE
WANT
TO
SAY
ANYTHING
ABOUT
sp
THAT
I
DON'T
sp
KNOW
COS
sp
WE
THOUGHT
YOU'D
BE
THE
ONLY
ONE
WHO
ACTUALLY
MANAGED
TO
GET
A
COPY
WHEN
NOBODY
ELSE
COULD
LAY
THEIR
FICE
FOR
sp
THE
{OOV}
sp
FROM
TWO
sp
O'CLOCK
IN
THE
AFTERNOON
sp
YEAH
F
FINALISED
sp
WELL
IT
SEEMS
THAT
BEING
A
MEMBER
sp
OF
sp
THE
sp
LUNCHEON
sp
CLUB
GIVES
YOU
SOME
sp
BENEFITS
sp
YES
YES
sp
IS
sp
IT
sp
WORTHWHILE
TALKING
ABOUT
IT
NOW
sp
OR
SHALL
WE
sp
LEAVE
sp
IT
sp
TIL
NEXT
WEEK
PROBABLY
BEST
{NS}
sp
ASKED
FOR
A
sp
SECOND
ROTATION
ON
SCOTLAND
sp
TO
AMSTERDAM
ON
A
SATURDAY
sp
YEAH
sp
IN
FACT
WHAT
THEY'VE
DONE
IS
SPLIT
THE
MORNING
SERVICE
SEPARATE
AIRCRAFT
FROM
ABERDEEN
AND
EDINBURGH
SO
THAT
WILL
DOUBLE
THE
CAPACITY
BUT
IT
WON'T
GIVE
US
TWO
FREQUENCIES
OF
sp
COST
sp
SO
I
MEAN
THAT'S
sp
THAT'S
{NS}
SEVENTY
FIVE
PERCENT
OF
SOLVING
THE
PROBLEM
BECAUSE
sp
THE
sp
BIG
PROBLEM
sp
FOR
CAPACITY
WAS
THE
IN
BOUND
ON
A
SATURDAY
MORNING
WHICH
OF
COURSE
WILL
BE
SOLVED
sp
NOW
sp
WELL
WE
NEED
TO
sp
WE
sp
NEED
T
THERE
ARE
ONE
OR
TWO
sp
WHAT
I
WOULD
CALL
sp
RELATIVELY
MINOR
SCHEDULING
ISSUES
sp
THAT
WE
NEED
TO
KEEP
A
sp
HANDLE
sp
ON
AND
AGAIN
IT'S
THE
USUAL
IT'S
THE
EAST
COAST
AND
ESSEX
STUFF
ISN'T
IT
sp
YOU
KNOW
sp
TEESSIDE
sp
{GAP_ANONYMIZATION_ADDRESS}
sp
NORWICH
sp
{GAP_ANONYMIZATION_ADDRESS}
sp
THAT
sp
SORT
sp
OF
THING
sp
I
MEAN
ONE
sp
OR
TWO
I
MEAN
T
YOU'VE
GOT
sp
A
sp
COPY
HAVEN'T
sp
YA
{NS}
OF
{GAP_ANONYMIZATION_NAME}
sp
LATEST
MISSIVE
ON
THIS
sp
WHICH
WAS
THE
TWENTY
sp
THIRD
OF
DECEMBER
ACTUALLY
sp
ABOUT
ALL
sp
THESE
THINGS
I
THINK
HE
WENT
INTO
FAR
TOO
MUCH
sp
DETAIL
sp
ABOUT
IT
sp
I'M
WORRIED
ABOUT
THIS
AMSTERDAM
{NS}
AMSTERDAM
BECAUSE
sp
IT'S
sp
OBVIOUS
FROM
{GAP_ANONYMIZATION_NAME}
sp
PAPER
{GAP_ANONYMIZATION_NAME}
sp
MHM
sp
RIGHT
sp
THAT
{GAP_ANONYMIZATION_NAME}
HAVE
GOT
A
BIT
OF
A
NICHE
ROUND
ABOUT
FIVE
sp
O'CLOCK
FROM
BLOODY
AMSTERDAM
AND
sp
WE'RE
GETTING
sp
SHAFTED
sp
I
LOOKED
AT
IT
I
sp
LOOKED
AT
THE
sp
ER
sp
{NS}
sp
YEAH
IT'S
A
sp
QUESTION
sp
OF
WHAT
GOES
UP
sp
COMES
sp
DOWN
sp
IT'S
sp
ALL
sp
THE
SAME
sp
STUFF
sp
YOU
sp
KNOW
WE
sp
CAN'T
MOVE
sp
FORWARD
sp
UNLESS
sp
IT
COMES
sp
FORWARD
AT
sp
THE
sp
OTHER
END
sp
{NS}
WELL
YOU
SEE
THERE
{NS}
sp
TO
{GAP_ANONYMIZATION_ADDRESS}
sp
SEVENTEEN
FORTY
sp
AND
STANSTED
sp
TO
{GAP_ANONYMIZATION_ADDRESS}
sp
THE
sp
COMPARABLE
ER
YEAH
sp
SERVICE
IS
NINETEEN
FIFTY
sp
WE'RE
GETTING
sp
SLAUGHTERED
ON
THAT
AND
sp
ON
THE
OTHER
WAY
ROUND
TH
sp
THAT'S
NOW
WHAT'S
THE
sp
W
sp
WHAT
sp
TIME
IS
THE
FIFTH
ROTATION
sp
SEVENTEEN
HUNDRED
sp
IT'S
CRAP
IT'S
IN
THE
MIDDLE
OF
THE
DAY
IT'S
A
LOAD
OF
SHIT
sp
NEVER
SELL
THAT
sp
IT
NEEDS
TO
BE
IT
sp
NEEDS
TO
BE
AT
ONE
AT
FOUR
ONE
AT
SIX
OR
SOMETHING
LIKE
IF
WE
CAN
POSSIBLY
DO
IT
IN
sp
FACT
YOU
KNOW
sp
THAT'S
PROBABLY
{GAP_ANONYMIZATION_NAME}
ONE
OF
sp
THE
ONLY
WAYS
sp
WE
sp
CAN
ATTACK
ON
THIS
EXACTLY
sp
WELL
sp
IT'S
LOOK
AT
THIS
REPORT
sp
OF
ALL
THE
THINGS
THAT
SPRUNG
OUT
AT
ME
sp
ON
sp
THE
PAPER
IN
THIS
REPORT
sp
THAT
WE
COULD
ACTUALLY
DO
SOMETHING
ABOUT
sp
WAS
TO
SLOT
IN
sp
A
FIFTH
sp
{GAP_ANONYMIZATION_ADDRESS}
sp
ROUND
sp
ABOUT
sp
THE
FIVE
O'CLOCK
CRUNCH
TIME
sp
AND
TAKEN
THEM
OUT
THE
MARKET
sp
BUT
I
sp
DO
sp
SOMETHING
sp
ABOUT
ER
EIGHTEEN
FORTY
FIVE
sp
{GAP_ANONYMIZATION_ADDRESS}
TO
sp
STANSTED
IS
OURS
sp
THERE'S
A
SEVENTEEN
TWENTY
sp
YEAH
IT'S
MUCH
sp
BETTER
sp
WELL
IT'S
MUCH
MORE
USER
FRIENDLY
SCHEDULE
sp
THAN
WE'VE
GOT
sp
THEY'RE
FOUR
A
DAY
WE'RE
FOUR
A
DAY
sp
WE'VE
GOT
sp
FIVE
A
DAY
WE'VE
GOT
ONE
MORE
THAN
THEM
sp
THEREFORE
WE
SHOULD
USE
IT
TO
OUR
ADVANTAGE
WE
HAVEN'T
GOT
THE
AIRCRAFT
AT
sp
THAT
TIME
sp
IT'S
sp
PEAK
sp
TIME
sp
WELL
sp
WHY
DO
WE
THEN
SHOVE
IT
IN
A
STUPID
S
sp
FOUR
O'CLOCK
JOB
BECAUSE
THAT'S
WHEN
THE
sp
SEATS
ARE
AVAILABLE
sp
YEAH
WELL
sp
COME
ON
I
MEAN
sp
WE
OUGHT
sp
TO
BE
ABLE
TO
BE
A
LITTLE
BIT
MORE
sp
CREATIVE
THAN
THAT
sp
THAT'S
ONE
ISSUE
THAT
I
DON'T
LIKE
sp
THE
OTHER
ISSUES
ARE
sp
ABERDEEN
sp
TO
sp
{GAP_ANONYMIZATION_NAME}
WE'RE
GON
NA
GET
sp
SHAFTED
AGAIN
{NS}
COS
{GAP_ANONYMIZATION_NAME}
sp
HAVE
sp
GOT
A
DIFFERENT
SCHEDULE
NOW
HAVEN'T
sp
THEY
THEY'RE
GOING
TO
{GAP_ANONYMIZATION_NAME}
TODAY
sp
YEAH
sp
ARE
THEY
BUT
AREN'T
THEY
sp
GOING
FROM
sp
SEVEN
O'CLOCK
{GAP_ANONYMIZATION_ADDRESS}
NINE
O'CLOCK
{GAP_ANONYMIZATION_ADDRESS}
OR
SOMETHING
LIKE
THAT
NO
sp
NO
sp
NO
sp
NOT
sp
NOW
OUR
sp
SCHEDULES
ARE
sp
PERFECT
sp
WITH
THAT
THEY'RE
sp
PLANNING
sp
COS
I
sp
SPOKE
TO
{GAP_ANONYMIZATION_NAME}
THE
OTHER
DAY
sp
OH
WELL
sp
ARE
THEY
STILL
AHEAD
OF
US
OUT
TO
ABERDEEN
BACK
TO
{GAP_ANONYMIZATION_ADDRESS}
THOUGH
THEY'RE
GON
NA
BE
AFTER
US
NOW
sp
ARE
THEY
{NS}
BEFORE
US
sp
BUT
THEIR
PLAN
NOW
IS
TO
COME
sp
AFTER
US
ON
sp
A
D
C
NINE
OH
RIGHT
sp
WELL
THAT'S
NOT
SO
BAD
sp
THEN
I'M
HAPPY
SO
IF
WE
GET
ON
THIS
sp
I'M
NOT
SURE
ABOUT
THE
ER
sp
I'M
NOT
SURE
WHAT
THE
ISSUES
ARE
REGARDING
ABERDEEN
{GAP_ANONYMIZATION_ADDRESS}
ABERDEEN
{GAP_ANONYMIZATION_ADDRESS}
{NS}
SHORT
sp
SPAIN
sp
YEAH
SHORT
WHICH
sp
IS
WHAT
YOU
SUGGESTED
sp
{NS}
GET
THIS
PLANE
sp
FROM
{GAP_ANONYMIZATION_NAME}
AND
sp
THEN
sp
WE
sp
CAN
PROBABLY
ER
AND
sp
WE
NEED
TO
PUT
AN
END
TO
sp
THE
sp
RUMOUR
ABOUT
STANSTED
{GAP_ANONYMIZATION_ADDRESS}
I
MEAN
sp
IT'S
sp
RIDICULOUS
sp
WELL
THIS
I
THAT'S
A
LUNCH
sp
CLUB
RUMOUR
BECAUSE
THAT
ONE
HAS
NOT
BEEN
{NS}
TO
{GAP_ANONYMIZATION_ADDRESS}
AIRPORT
sp
YEAH
sp
BUT
sp
THAT
sp
YOU
WHAT
sp
YOU
WHAT
{GAP_ANONYMIZATION_NAME}
HAD
MEETINGS
sp
WITH
{GAP_ANONYMIZATION_ADDRESS}
AIRPORT
sp
WELL
I
MEAN
THAT'S
COS
sp
{GAP_ANONYMIZATION_NAME}
sp
WANTS
TO
KEEP
THE
sp
DOOR
OPEN
sp
I
MEAN
BY
ALL
MEANS
TALK
SOUTHEND
{GAP_ANONYMIZATION_ADDRESS}
IS
sp
THE
sp
LATEST
ONE
OVER
THERE
SO
sp
STANSTED
{GAP_ANONYMIZATION_ADDRESS}
DOESN'T
IT
{GAP_ANONYMIZATION_ADDRESS}
AIRPORT
ARE
DESPERATE
{GAP_ANONYMIZATION_NAME}
WERE
GON
sp
NA
sp
DO
sp
IT
sp
WEREN'T
sp
THEY
{GAP_ANONYMIZATION_NAME}
WELL
sp
YOU
sp
CAN
ALMOST
SWIM
FROM
THERE
sp
JUST
sp
FOR
THE
OPENING
OF
THE
CHANNEL
TIME
sp
THAT'D
BE
sp
PERFECT
TIMING
sp
FOR
US
sp
WOULDN'T
IT
sp
JUST
sp
THE
sp
SORT
sp
OF
WRONG
TIME
YOU
KNOW
sp
WHO
WANTS
sp
TO
GO
SOMEWHERE
WHEN
THE
CHANNEL
TUNNEL
{NS}
WELL
{GAP_ANONYMIZATION_NAME}
HAS
sp
GOT
sp
TO
HAVE
SOMETHING
TO
DO
HASN'T
HE
TO
JUSTIFY
HIS
JOB
sp
BECAUSE
I
MEAN
HE'S
TALKED
sp
TO
{GAP_ANONYMIZATION_ADDRESS}
IN
THE
PAST
HE'S
TALKED
sp
ABOUT
EVERYTHING
sp
CAN
WE
FLY
ER
STANSTED
sp
{GAP_ANONYMIZATION_ADDRESS}
OR
WHATEVER
BLOODY
HELL
sp
TOWNS
THERE
ARE
sp
STANSTED
sp
{GAP_ANONYMIZATION_ADDRESS}
sp
I
MEAN
IT'S
STANSTED
sp
{GAP_ANONYMIZATION_ADDRESS}
STANSTED
sp
EVERY
BLOODY
PLACE
IN
{GAP_ANONYMIZATION_ADDRESS}
THAT'S
GOT
A
SODDING
AIRPORT
sp
I
DON'T
THINK
sp
I
sp
{NS}
sp
IT'S
A
sp
BIT
OF
sp
POETIC
LICENCE
THERE
BUT
I
sp
THINK
{NS}
IF
AN
AIRCRAFT
DOES
sp
COME
BACK
IT
WOULD
sp
BE
AN
IDEAL
sp
WAY
OF
GETTING
OUR
MARKET
SHARE
BACK
sp
FROM
{GAP_ANONYMIZATION_NAME}
sp
BY
sp
PUTTING
IT
sp
ON
THE
EAST
COAST
sp
WELL
APPARENTLY
OUR
LOAD
FACTS
ACCORDING
TO
I
MEAN
THEY'RE
SIXTIES
ALL
sp
THE
TIME
SO
APART
FROM
sp
WHERE
WE'VE
sp
ONLY
GOT
sp
ONE
sp
OR
TWO
OH
WELL
{GAP_ANONYMIZATION_ADDRESS}
CRAP
YEAH
YEAH
WHAT
I
DON'T
LIKE
ABOUT
{GAP_ANONYMIZATION_ADDRESS}
IF
THEY'RE
DOING
sp
YES
I
KNOW
sp
IF
sp
IF
THEY'RE
DOING
THE
BUSINESS
ON
{GAP_ANONYMIZATION_ADDRESS}
sp
THEY
COULD
BE
sp
PULLING
OFF
{GAP_ANONYMIZATION_ADDRESS}
THAT'S
WHAT
I
DON'T
LIKE
sp
COS
sp
THE
AIRPORT'S
ARE
TOO
sp
SO
sp
CLOSE
sp
TOGETHER
sp
LIKE
{GAP_ANONYMIZATION_ADDRESS}
sp
IT'S
TOO
YOU
KNOW
TOO
ER
sp
RIGHT
SHALL
WE
REVERT
sp
I
THINK
MORE
SENSIBLE
TO
TALK
ABOUT
THIS
IN
THE
BEGINNING
OF
FEBRUARY
YEAH
sp
YES
sp
WELL
sp
IT'S
GETTING
CLOSE
sp
WELL
IT'S
UP
TO
THE
MANAGERS
sp
BUT
I
AGREE
WITH
STANSTED
{GAP_ANONYMIZATION_ADDRESS}
FOUR
TIMES
A
DAY
sp
I
THINK
sp
WE'RE
LOSING
A
LOT
sp
OF
sp
TRAFFIC
sp
BECAUSE
WE
HAVE
sp
NOTHING
BETWEEN
SEVEN
IN
sp
THE
MORNING
AND
THREE
sp
O'CLOCK
sp
IN
THE
AFTERNOON
sp
THAT
THAT'S
{NS}
sp
YEAH
sp
{NS}
THE
sp
OTHER
sp
ONES
ON
SATURDAY
AND
SUNDAY
sp
I
MEAN
{GAP_ANONYMIZATION_NAME}
sp
WAS
TUT
TUTTING
THAT
WE
SHOULDN'T
BE
sp
USING
{NS}
OUT
sp
OF
ER
STANSTED
AIRPORT
sp
THEY
SHOULD
BE
JETS
sp
WHAT
AIRCRAFT
COULD
WE
USE
FOR
IT
{GAP_ANONYMIZATION_NAME}
THEN
sp
{GAP_ANONYMIZATION_ADDRESS}
WILL
HAVE
sp
TWENTY
sp
SEVEN
sp
THAT
sp
WOULD
sp
BE
TOO
sp
LATE
sp
WOULDN'T
IT
sp
FOR
sp
THAT
THOUGH
sp
TWELVE
sp
O'CLOCK
sp
YEAH
sp
FOURTEEN
sp
HUNDRED
sp
WELL
I
CAN'T
SEE
WHY
WE
WANT
THE
OTHER
TWO
BUT
sp
I
sp
CAN
sp
SEE
{NS}
sp
YEAH
sp
THIS
IS
AT
WEEKENDS
{GAP_ANONYMIZATION_NAME}
HAS
ALREADY
CRAPPED
HIMSELF
ABOUT
THE
sp
{NS}
VISIT
CAUSE
sp
EXTRA
sp
WORK
OF
sp
COURSE
sp
BUT
ER
sp
THE
ER
sp
HOWEVER
sp
WE
SHOULD
ER
sp
REVERT
sp
MAYBE
WE'LL
KEEP
AN
EYE
ON
THE
SCHEDULE
AND
THINGS
sp
ER
BUT
WE
WE
NEED
TO
sp
TIE
IT
UP
sp
TIGHT
sp
SO
WE
DON'T
GET
A
COS
I
MEAN
WHAT'S
BEING
SAID
NOW
sp
IN
THE
CORRIDORS
OF
POWER
sp
IS
THAT
THE
SCHEDULE
IS
sp
TOTALLY
SALES
sp
DRIVEN
sp
AND
IT'S
THE
SALES
DEPARTMENT
THAT'S
PUT
IT
TOGETHER
sp
I
AM
ONLY
THE
ADMINISTRATOR
sp
I
ONLY
I
D
I
COMPLETELY
TAKE
MY
ORDERS
FROM
THE
SALES
DEPARTMENT
sp
QUOTE
sp
UNQUOTE
{GAP_ANONYMIZATION_NAME}
IN
FRONT
sp
OF
EVERYBODY
AT
sp
THE
MANAGEMENT
MEETING
sp
{GAP_ANONYMIZATION_NAME}
sp
LOOKED
AROUND
AND
SAID
sp
WELL
sp
HE
SAID
LOOKED
AT
ME
sp
SAID
ER
sp
WELL
sp
COS
HE
WAS
JUST
ABOUT
TO
G
THROW
A
WOBBLY
AND
SAY
sp
WELL
SURELY
THE
sp
SALES
DEPARTMENT
SHOULD
BE
DEALING
WITH
sp
THIS
sp
SHOULD
BE
SHOULD
BE
sp
GIVING
HIM
THE
INFORMATION
AND
HE
HE
JUST
TURNED
ROUND
AND
GAVE
THE
sp
AFOREMENTIONED
sp
QUOTE
sp
AND
I
JUST
SORT
OF
WENT
YES
IT
IS
sp
I
SAID
BUT
YOU
DO
APPRECIATE
THERE
ARE
SOME
sp
DEAD
SECTORS
sp
IN
THE
TIMETABLE
sp
THAT
WOULDN'T
W
THAT
EVEN
THE
GREATEST
SALESMEN
IN
THE
WORLD
COULDN'T
SELL
BECAUSE
THEY'RE
PRECISIONING
SECTORS
sp
AND
HE
SAID
OH
WELL
THAT
WILL
ALWAYS
BE
sp
THE
CASE
sp
THAT
WILL
sp
ALWAYS
sp
BE
sp
THE
CASE
sp
I
sp
SAID
WELL
IT
SHOULDN'T
sp
BE
THE
BLOODY
CASE
AT
ALL
sp
AND
sp
THAT'S
WHEN
WE
GOT
INTO
sp
THE
DEBATE
ABOUT
sp
ER
ABERDEEN
sp
TO
sp
{GAP_ANONYMIZATION_ADDRESS}
sp
ER
ONE
FOLLOWING
HALF
sp
HALF
AN
HOUR
AFTER
THE
OTHER
I
sp
SAID
WELL
WHY
THE
sp
WHY
THE
FUCK
DOES
IT
DO
THAT
WE
DON'T
NEED
TWO
SERVICES
sp
F
sp
FOR
sp
THE
sp
{NS}
FROM
ABERDEEN
TO
{GAP_ANONYMIZATION_ADDRESS}
ONE
HALF
AN
HOUR
AFTER
THE
OTHER
sp
WHY
DOESN'T
IT
CUT
OUT
{GAP_ANONYMIZATION_ADDRESS}
AIRPORT
AND
FLY
{GAP_ANONYMIZATION_ADDRESS}
{NS}
ONE
LESS
STOP
YOU
sp
KNOW
THEY
SAID
OH
WELL
sp
WE'LL
HAVE
TO
LOOK
AT
sp
THAT
YOU
KNOW
sp
WELL
THEY'RE
DOING
THAT
NOW
AREN'T
THEY
TAKE
IT
TO
{GAP_ANONYMIZATION_ADDRESS}
THEN
BACK
THROUGH
{NS}
ACCORDING
TO
sp
THEY'RE
sp
THEY'RE
THEY'RE
sp
ACCORDING
sp
TO
I
SHOULD
SAY
THEY'VE
ADJUSTED
IT
THAT
IT'S
G
IT'S
NOT
GON
NA
GO
sp
ABERDEEN
{GAP_ANONYMIZATION_ADDRESS}
IT'S
GON
NA
GO
ABERDEEN
{GAP_ANONYMIZATION_ADDRESS}
OR
EVEN
ABERDEEN
{GAP_ANONYMIZATION_ADDRESS}
DIRECT
SO
WHICH
IS
PRETTY
{NS}
HOW
MANY
YEARS
HAVE
sp
WE
BEEN
sp
FLYING
THAT
ROUTE
sp
{GAP_ANONYMIZATION_NAME}
RIGHT
sp
OKAY
ERM
sp
SO
THERE'S
sp
THE
sp
REF
IT'S
sp
REFINEMENT
RATHER
sp
THAN
sp
RADICAL
CHANGES
THAT
WE'RE
TALKING
sp
ABOUT
HERE
sp
REALLY
ISN'T
IT
I'M
sp
GLAD
sp
I'M
GLAD
HE
SAID
THAT
COS
I'M
HAVING
A
sp
BIT
OF
A
sp
PROBLEM
ON
sp
FLIGHTS
sp
FOR
THE
sp
SUMMER
WE
WANT
MORE
CAPACITY
THAN
sp